The Container Store

The Container Store is sometimes a necessary evil when you are trying to add room in certain places in your house. As a new Dallas resident living in an apartment with a grand total of 4 kitchen cabinets and no pantry, I knew this was the first place I would be going. I managed to get an Elfa door organizer for 30% off that I could attach to the back of the door of my laundry door — 2 thumbs up. Looks great, works great, doesn’t require mounting hardware so less filler paste required when I move out.
So, let’s be honest about the container store — just like any specialty store you shop at, you can often times find the same things online (or something very similar). I typically choose to shop at the Container Store when I want to organize something with products that I know are quality. I bought some acrylic makeup organizers from them in middle school. Here I am an engineering and masters degree later with the same ones (that still look brand new). Yes, they were expensive (embarrassingly so at the time), but they are still with me almost 15 years later. Gotta love that. Even in recessions when almost everyone else’s quality went down the tubes, the Container Store always has high quality. I value that.
Now, for what I don’t like about (most) locations. The sales staff can be overly pushy telling you what «you need» — endlessly filling your cart with crap that is usually a minimum of $ 15 a pop — usually in the $ 39.99 range. You can get a hundred, oh you need this. Well in order to make that work, don’t forget this. Oh and these, you have to have these. One time I went into a location and the girl literally piled my buggy up with $ 800 worth of storage and travel accessories for a 1 month trip to Europe. I literally got so overwhelmed, I just left. That is no means the first time something like that has happened to me at The Container Store. Yes, I love organization… but I certainly am not interested in paying nearly $ 1000 in a single shopping trip for it. I will leave that to Monk.
I can say, however, that the sales associates at this location were not in any way overly pushy. They asked if I needed help, and when I said no, they let me be.
Here is my advice: never EVER go into The Container Store without a serious game plan of EXACTLY what you will be organizing and HOW you anticipate organizing it. What type of organization systems are you looking for? Where do you want it to go? What will be going there? What are your constraints? I personally go on their website before hand and get a good idea of what I want. Luckily, many amazing customers post their own pics of how they use certain products in their homes — those Angels.
In all, I can give them 4 stars if AND ONLY IF I know exactly what I am going in there for and stick to my list and leave my window shopping-​endorsed spending sprees to North Park, Zappos and Home Depot.

I am very disappointed by the service and confusion. I bought elfa closet for over $ 3K. I will never buy anything from them again. I felt like I am taken advantage.. A lot of headache for couple of plastic pieces. You can do the same with Rubbermaid and Ikea for less.. Overpriced and very bad service.. They seem like they are all confused and don’t know their left from right.

It takes entirely to long to get checked out in this store. Too much chatter about membership cards, etc. while at registers. They closed a register with 7 people in line. Not okay.

I’m pretty sure I hear angels sing when I enter this store. After a hectic day, nothing beats a trip to the Container Store. An organized life is a peaceful life. And the staff is FABULOUS. So incredibly friendly and helpful. I’m not sure how I lived before owning an over-​the-​door hanging wrapping paper station. Seriously.

Found what I need, though pricing is generally high at this store. Staffs are friendly. I hope they’ll mark down their price a bit. Otherwise, their store will always have significantly less traffic than other popular stores.

It’s all over price stuff. You can find most of the stuff at TJ Max. Staff was vary nice though.

Great stuff but extra pricey! I get the same brands but better prices at tjmaxx!!! Thanks anyways though!

After hearing all the hype over the years about this place, I finally decided to stop in yesterday afternoon when I noticed The Container Store in the shopping center I was in.
They do have a lot of awesome container-​like things to choose from to organize a household or office. Only downside is the prices make it hard to get multiple things unless you have the cash for it.
Awesome store, just wish they were a little cheaper!

Container Store has the most beautiful Christmas wrapping paper ever! If you’re looking to impress someone special with a beautifully gift-​wrapped present for Christmas this season, Container Store is the place to shop! Not only that, but even if you walk in with one item in mind to purchase, you will leave with useful nifty stuff that you just need to have! This place is incredible and the staff is SO friendly and helpful! I guess that’s why this company had been rated as one of the best places to work in America. Can’t go wrong shopping here. Parking is a bit of a hassle but it’s worth the trouble.

Almost couldn’t contain myself…
I was somewhat forced into coming here. Interesting store, lots of clever ideas. If you need to put something somewhere they have that somewhere. As well clever ways to store just about anything anywhere. I will say most of the stuff here can be bought cheaper else where is why the 3 stars. If you see something you like look online and save a few bucks.

As someone who absolutely loves to organize, this is a pretty important place on that stop. I get a great amount of joy out of taking a situation that had been chaotic and stressful, and making it beautiful and serene. And that may sound silly or basic, but I really think clutter stresses you out on an almost subliminal level if you have too much of it.
Alas, I had never been to The Container Store, so I was excited to dive in and ge going. I started looking for all manner of bins, buckets, racks, tubs, boxes and the like. And I think I’ve stumbled upon the great secret of TCS. This is a great place for novices to get started. Everything in one place, laid out where you can see it all, and divided by room in your house that might need storage. If you’re new to organizing, this place is your jam.
If you’re an organizational ninja, you’ll find this place to be overpriced. As a ninja, you know what kind of bins you want, and what bins will work for your projects, so you seek them out when they are on sale. We don’t pay full price, we go in and find things on sale and buy them then.
But it definitely is a great place, for all you organizers and wannabes!

i love the glass storage containers … and the bamboo lazy susans for the kitchen … i think the store has extreme prices on most items but i enjoyed the service and the selection of glass storage items

great store and great staff. every time i walked by a staff member they would always ask if i needed help and in a very chipper attitude. i love the customer service and wish there was more of it every where i go.

Organizational heaven! Closets to kitchens to walls, it’s like ikea, but closer and easy to figure out instructions.

I have what can only be described as a «shit-​ton» of spices and most places (like Target) offer silly spice racks. Either ones that come WITH SPICES (gross! how old are those?) or are clearly meant to be stored on the counter/​in the light (a no-​no for spice storing) or are designed to accept only one size of spice jar. WTf, spice container makers?
Anyway, this place had the best solution! It’s a rack that fits against/​inside your pantry door AND does not require screwing anything into the door! The only downside is that not all doors are created equal and our pantry door happens to be much taller than usual, so we’ll have to find a way to rig the bottom. We can handle that, though, I was just so excited to find this workable solution – plus you can custom build the system yourself – there are about 3 different racks to choose from for sizes.
We also managed to pick up some other much-​needed new-​apartment necessities — shower baskets (which attach to the wall, a very good solution) and other bathroom/​kitchen miscellaneous. The set-​up here is pretty straightforward and easy, but I was also helped by very friendly staff. Michelle (I’m 90% sure that was her name, I swear I made an effort to notice because she was so awesome) was especially a stand-​out – I’m always impressed when someone is not only eager to help out but obviously quite knowledgeable about their products. She helped me build my spice rack and really seemed to go above and beyond the usual customer service you get in retail stores. Thank you!

Ever feel like you just need to organize your life? Container Store is a good start. Even if you don’t have a clue what would help you, CS can lend you some inspiration. You may not be the type to spend an entire c-​note on hanging wall folders, but you can always get ideas here and re-​create them from materials at Michalel’s or Walmart. CS has super cute things and sometimes will mark random things down super low. I like to stop in here to check for clearance items.

I’ll never be back to this location and I doubt I’ll be back to any Container store. I’m 41 and I’ve never had any person in the service industry be as rude to me as the employee at this location on Sunday, July 21 around 3pm.
I needed help finding something specific.
I walked up to the side of a black female employee who appeared to be helping someone. The person she stopped to help saw me and my friend and he (the other customer) smiled and looked directly at me and said, «Why don’t you help them real quick?» I thought that was really kind of him, and not necessary, but friendly.
The employee turned and looked directly at us and never acknowledged us. Then she turned her back completely on us and said to him, «Actually, I’m already helping someone,» and walked away. He walked with her.
I couldn’t believe it. I said, «You’ve got to be kidding?» And she just kept walking away.
It was so unbelievable to me that an employee would be that rude. A simple, «I can’t help you right now, but will be back in a moment,» or «Let me find someone who can help you while I help the other people in front of you,» would have been the proper and customer friendly way to handle things.
I left all the items I was going to purchase at the front check-​out and left the store. I informed a nice older female employee at the front what happened and she said «I’m so sorry that happened to you.» But I was so angry about the rudeness that I couldn’t bring myself to spend my money there when Michael’s might have what I needed.

My wife and I have to this location on several occasions to update a closet to something in this century and also renovate our antiquated pantry. The staff has always been on top of things to deal with any and all of the myriad of needs and requests that we have had throughout both projects.
All of the designs have fit like a glove and when I have had additional parts that I did not need the returns were a breeze with no hassle. What a refreshing change from the normal these days.
The Elfa merchandise is now owned by Container store so it is their private label. You might pay a bit more than you would at one of the box hardware stores but the overall quality is far greater.

I wish I were in the market and had the funds to reorganize absolutely everything I own. I have never heard of a store like this before but was intrigued after a friend posted about it and it was next to Barnes and Noble that I was already going to… seemed like a fantastic time to take a stroll through.
I didn’t buy anything but think the idea is amazing, organization is something we pretty much all do and this store can handle your organizational needs, big and small. Their prices seemed reasonable for most practical, more everyday items. A lot of their product could be found elsewhere but here it is all in one cute and convenient store.
And to boot they had a closet set up with some cute shoes in it… I spared the sales lady the question of if they were my size, but they sure looked it! (:

Oh, Container Store. I do love ye. The path to happiness is lined with organized shelves, I tell you. I hate knowing I own something but not being able to find it because I’m so disorganized. That really aggravates me. Living in a house with limited closet space means most of your stuff is in some storage bin in the attic most of the year. If you’re like this too, the Container Store can help with your frustrations. All ya need is your exact measurements of the space you want to organize and they will help you plan how to maximize every inch you’ve got. Then, they send you home with 10,000 peices of metal, carefully cut to exact specifications with detailed installation instructions. ½ a day and 3 divorce threats later, *poof* you’re organized!
Another reason I love the Container Store is for their Holiday Wrapping paper and supplies. You can spend an hour in there looking at paper, ribbons and gift bags and coming up with the best theme for under the tree (or menorah, they have Chanukah themed stuff too!). I usually have a little budget for myself and buy a few new rolls and ribbons. They also have bow making seminars all season where they teach you how to make homemade bows. As if we have the time for that, yeah. :)
So, the Gift Wrap Wonderland is expensive, yes, but I love it. I love opening a bottle of champagne and wrapping presents with gorgeous paper and making gorgeous bows for an evening every year. That’s what puts me into the Christmas spirit.