Legacy Dental

I saw Dr Heffelfinger for (2) dental implants. At that time Legacy Dental was running a special — implant, abutment and crown for $ 2000. I payed for my treatment and began. I was assured great odds — Dr Heffelfinger even touted his spotless record — he’d never had an implant fail. I had nothing to lose and each implant was backed with a money back guarantee. After the first implant failed I was disheartened but trusted we could make the second implant a success. I asked for my money back but instead was told that it would be applied to other cost from the successful implant. I was sent home to wait for my new crown to arrive. I phoned countless times asking if my crown was in. To my astonishment the 3 week turn around took more than 7 months. Eventually after heated exchange my crown arrived — it arrived but it was molded wrong and didn’t fit. At this point I decided to seek another opinion. I was informed by my new dentist that the implant that took had been seated above the bone line and therefor would need to be removed. In the meantime my teeth have shifted I now need even more work to combat my top teeth falling because of the extended amount of time that has passed without the implants to keep them where they belong. To top this all off they refuse to refund me. Trust me you want to take your business elsewhere.