Lakewood Flats

Definitely our «Home Sweet Home» … The entire staff has always been there with a smile and are very helpful to our needs and are quick to attend to any maintenance issues that arise. The grounds and facilities are kept clean every day by friendly courteous workers. The workout room is open ²⁴⁄₇ and rarely crowded and the pool areas are awesome and relaxing. Love the morning sunrise view we get from being on the third floor and the variety of jogging trails. A special thanks to Anthony for all the apt updates and Christa, she helped us out when we first moved in and has been awesome in helping us decide if we should stay in our current apt or upgrade to a slightly bigger one on our 2^nd lease term. Decisions… Decisions…

Just moved in. Great experience so far. Fixed a problem in the door within 24 hours of notice. Dog-​friendly and safe. Central to the Lakewood neighborhood of Dallas, but also accessible to downtown, the lake (Whiterock), the arboretum, and various suburbs.

I put in a maintenance order today for four issues (minor issues such as lightbulbs out and towel rack stabilizing) and Carlos and Gerardo came out within a couple hours and fixed everything. They were patient, thorough and answered all my questions about the issues, love them!
The front desk staff is sweet — I’m especially grateful for Haylie, who was straightforward and informative throughout our entire move-​in process. Being right off the Santa Fe trail is amazing and the gym has everything I need.
The ONLY reason I am withholding a star is because of the incredibly short range remote gate openers — making me, and everyone else I witness, a little crazy upon home arrival.

The front desk is always extremely helpful and when I put a work order in, the response is super quick. Staff is always extremely friendly. Resident events would be a great idea in the future.

Lakewood Flats is a great place to live and enjoy all the amenities that comes with it. The entire staff is always courteous and professional. The grounds and landscaping is always well kept and maintained. I very much enjoy having White Rock Lake and the Sante Fe Trail right in my back yard.

I’ve lived here for a few months now and really like it. Its a nice community, great to be so close to the lake. Maintenance is really quick to respond. I just wish we had community events, they said we had them when I toured the place but there haven’t been any for at least the last six months.

I have really enjoyed living at The Lakewood Flats. I’ve had no issues and love that’s it’s mainly young professionals. If I put in a maintenance request, it gets done pretty quickly. I feel save coming and going at any time during the day. Overall, I will definitely resign my lease.

I have been at the flats for four years now and I love it! Everyone at the office has been great and friendly. The gym and pools are always clean and I love how pet friendly they are. I will truly miss this place when the time comes to leave.

I lived at The Flats from summer 2013 thru summer 2015 so about 2 years. Overall good experience. The complex was built not too long ago, so it had that new-​ish townhouse feel. Our kitchen had an island, hardwood floors, high ceilings, central air. Pools are nice, and so were our neighbors, for the most part. We did have one strange encounter with the neighbor living below us, but the management handled that adequately. The airflow into the master bedroom of our 2br apartment wasn’t cool enough, so maintenance came by 3 times claiming the air duct was fixed/​replaced but it always seemed like the master br was always warmer than the other room. Also the management itself changed since we were there and when our lease renewal came up, they claimed the other company «lost» our info so we had to re-​do our lease and almost charged us month-​to-​month fees until we fought that hard. Finding parking LATE at night was sometimes challenging but not overly terrible. Overall I enjoyed living there. Most of the neighbors were friendly. Any given sat or sun we hung out by the pool with friends. Pools had bbq’s too. Nice gym too. Complex was gated. I gave 4 out of 5 stars.

It’s a nice place.
Pros — Cool neighbors, awesome pools, great gym, amazing boot camp class, access to the jogging trail, close to the lake, lots of restaurants/​bars within walking distance, and more.
Cons — Limited parking, nearby ghetto complex, shitty water system, and the mgmt changes often.
Overall, I think the pros outweigh the cons. I’m happy with the place.

I’ve lived at Lakewood Flats for 20 months now and I still love it. Luckily, I have a covered parking spot so I don’t have to park very far away from my apartment. My dogs love the dog park and I love the gym and pools. I really couldn’t ask for much more.
Like others have said, management changed and they seem to communicate a little better than the cold company. They’ve been sprucing up the grounds and making things more safe. Security is always present at night which makes me feel more secure. The only thing I wished they were more diligent on is keeping the gates working, it’s seemed to be more of an issue lately and it keeps getting blamed on the fire department… not sure how true that is but I can live with it.

Been living here for 18 months now. Management changes hands. Communication has improved greatly and the dubios towing/​parking constellation was scratched by them as well as it seems.
Haven’t noticed the water smell as of late that much.
There has been a lot of turnover over the past few months but still the community is very quiet and the demographic is still mainly the young professional single or couple household from what I can tell.
The price for this location with the recent addition of a Petsmart, Fresh Market, Starbucks (opening soon), is certainly reasonable. I recommend checking out Lakewood Flats!

Zero stars. The management is lazy — I could write a novel with how unpleasant our stay here has been. There is nothing luxury about this place. First of all, their «amenities» are supposed to include a clubhouse with a media room. The computers have not worked properly during our five month stay and neither have the printers. Not even once. They are always out being «repaired». The management doesn’t care. Also, these buildings are built like sh*t. Sparks have flown out of my light switch when I turn it, and I was warned I would blow a fuse if I had too many lights on. My fuse blew when I had one single light on. That was it. The water stinks. Gate codes never work for guests. It was like pulling teeth to get our lease signed here. And there are new people in the office anytime I have gone up there. This is by far the worst apartment complex I have ever lived in, my whole life. Don’t claim «luxury» if you can’t even repair your printers within a 5 month time period. Save yourself a headache and live elsewhere.

So far it’s not too bad.

UPDATE: The office staff here are LITERALLY the most ignorant human beings that I have ever dealt with; nothing good can come of living here. «Management» (and I use that term loosely) is lazy, un-​intelligent, and rude. I have actually been lied to on more than one occasion and by more than one staff member. Your bikes will be stolen off your balconies (even on the third floor), and your cars will likely be broken into. My condolences if you have to live here.
When another resident stole a delivered package right off my front door mat, I called the office to inquire into their policies. I was told, «That’s how things go with mail.»
Furthermore, the apartment complex had an ethically questionable contract with a towing company and began towing cars from the parking lot. I had just purchased a new car, that didn’t even have license plates, and thus I didn’t have a sticker and they had my car towed. So, basically this apartment community tows it’s own residents’ cars and most likely makes money off of it.
Also, the water literally smells like sewage and has the entire year that I have lived here.

I am coming up to the end of my 1 year lease so I decided it’s time to write a review. I moved in during the end of construction and I have seen this place grow and mature over the past year. There has been some growing pains over the past year including the water and parking problems but after a consistent effort by the management team the issue has been resolved. After first moving in I too left like the leasing staff was only concerned about getting the next sale, luckily there’s been some turnover in that department and management has hired new people that makes you feel like your opinion is heard. The maintenance staff has been top notch, any request is quickly resolved. As for the amenities here, I love them from access to the Santa Fe trail with miles and miles of bike routes so it never gets old, to personal training at the gym, social activities both sport and recreational to the enjoyment of living in a resort like atmosphere. What I like best here has been the people, moving here from out of state I was able to meet many new friends. Many are in their late 20’s to late 30’s, great for young couples to meet new couples. I think the cost for this place is a deal if you consider my utility bill is 80 during peak months and 40 off peak, subtract for gym membership 60/​month and tanning 0/​month (bcuz I don’t tan), and a commute to downtown/​uptown only 15 minutes away it is well worth it. That being said I am planning on renewing my lease.

i had several issues with my apartment: could not setup internet, appliances not working properly, drunk/​crazy neighbor who likes to shout at me from her balcony, no parking, bugs, and above all, THE HORRIBLE SMELLING WATER.
Like another reviewer, I purchase cases of bottled water to cook my food with or use to prepare hot beverages. I often take showers at my mother’s home because I am paranoid that I will smell like the water, and I am annoyed with the low water pressure. I always have to let the facet run for several minutes before daring to wash my face or brush my teeth.
Unless you and your roommate only have one car and pay for covered parking, have a garage, never leave your apartment or come home earlier than most, or live in an area with many vacancies, you will have considerable difficulty in finding a nearby parking spot. Unfortunately, none of those apply to me. I have to park 3 – 4 buildings away. Is it unreasonable for me to want to park closer to my apartment? I don’t need to park right in front, but I want to at least be able to see my building from where I park. Management thinks I am being unreasonable. Also, many of the parking spots are labeled as «compact cars only.» But since we’re in Texas, many tenants drive oversized SUVs and trucks. Therefore, those cars usually park on the line or so close to it that I have to suck in my stomach and chest and squeeze out of my car to avoid dinging anyone. I doubt the people I park next to will do the same so I am expecting lots of scratches on my car. :\
Maintenance, however, is great. My issues are addressed usually on the same day, and the maintenance workers are very nice. The other positive aspect about this community is that I see security guards patrolling the premises at night (I am not sure if it’s all night, but I’ve seen them walking around at 2 a.m.). I feel safe living here, but there are questionable characters living around and some within this community.
You have been warned: Bad water, possible issues with internet/​cable setup upon move-​in, and inadequate number of parking spots

Lakewood Flats has given me problems from the start! I almost didn’t move in because they changed the price from what they quoted at the beginning. When I came to sign my lease it was significantly higher. They ended up putting me in a different unit with «wood» floors… that were finished with a crappy wax that scratches every time you walk on it. My provided washer and dryer didn’t work so they sent maintenance out and they ended up having to saw and cut a giant hole in my closet wall to access and replace the pipes that were filled with a mysterious substance blocking the water flow. I had dry wall dust all over my belongings. Then I started to notice a putrid smell when I turned on the water faucets. That can’t be healthy to drink. We don’t! I have spent 100s on bottles water for the duration of my lease. Then they started trying to remedy the smell by changing the heating element in the hot water heaters and adding chemicals to the water and running all the faucets in the home. They were doing it in the empty unit above me and it started to flood my closet and bathroom. The last time they did it to our apartment, one of the maintenance men moved my washer and the hose that hooks up to the drain pipe came out of the hole. I started a load of laundry and walked away, only to come back and find my entire apartment flooded!!! THEN! When I thought it couldn’t get any worse it did! We finally got some upstairs neighbors and on moving day it sounded as if my ceiling was going to cave in!!! I can hear every single step they take, everything they say and even hear when they slide the key into the door! This place looks good to the naked eye, but cabinets fall off, the floor is shitty and they are very poorly built with no padding or insulation between floors so you will not have a peaceful day or night if you have someone living above you. Also I forgot to mention, the staff at the office has been a revolving door. And the people who work there (or pretend to work) never answer the phone, never return calls or emails and I have always had to bang on their break room door to find someone. I wouldn’t recommend living here even if you were my worst enemy! It’s not worth half of what I have paid and I can’t wait to be out of here this weekend!
PS. The water still smells like someone took a dump in it!

I really don’t know where to start… The water smells like sewage and has for the last year I’ve been here (they just point fingers at the city, we don’t touch the water). The management is a revolving door of complete idiots who don’t care about their jobs. The walls and ceilings between apartments are paper thin (I can literally hear the people above me unlock their doors as well as their conversations). They didn’t build enough parking so you have to stick this big, ugly, green sticker in your windshield so you don’t get towed (your guest aren’t so lucky). We are paying $ 1600/​month for our place and honestly it wouldn’t be worth half that. Please take my advise and find somewhere else to live!

Went to check out the lighting in our new dog park tonight !!!
Max LOVES the dog park!!! Fresh water station for the doggies, and benches for the humans !!!