AT&T

Dallas, United States

2.3

Open now

9 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 214-559-8936
Website:
ad.atdmt.com
Address:
5616 Lemmon Ave, Dallas, TX, 75209
Nearby public transportation stops & stations:
1.6 miMedical/Market Center
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Bike Parking
No
Wheelchair Accessible
Yes

Today

Today 10:00 am – 8:00 pm
Open now
Local time (Dallas) 18:37 Tuesday, 10 June 2025

Business hours

Monday 10:00 am – 8:00 pm
Tuesday 10:00 am – 8:00 pm
Wednesday 10:00 am – 8:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 7:00 pm
Sunday 12:00 pm – 6:00 pm

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Nearby

Near this location:
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5614 Lemmon Ave
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9 reviews of AT&T

No registration required
Place rating: 5
Carrollton, TX
Best customer service! My problem required Apple Genius Bar support but the ATT rep walked me through the appointment set up steps. Attentive, knowledgeable & helpful. What more can a customer ask? Thank you ATT!
Place rating: 1
Dallas, TX
If you are thinking of AT&T then please read my post of my unresolved problems including the lack of customer service. I am coming up on 25 days since they installed service. It is still not working. TV programs. We watched Modern Family where the sound was 4 seconds behind the video feed. It is typical for TV programs to freeze. The internet drops constantly. It cannot maintain a VPN. The phone is garbled. If you have a home office the service makes it impossible to work. We had over 9 different AT&T techs. We have 4 inside techs and 5 line, external techs. The customer service is horrendous. The customer rep that I reached made me go through each of the 30 question and checks. Even though they just checked it on Tuesday. THIS IS BY FAR THE WORST CUSTOMER Experience ANY COMPANY COULD PROVIDE TO A CUSTOMER. YOU COULD BE NEXT!
Place rating: 1
Dallas, TX
Terrible customer service. Employees standing around not assisting customers. Some of the issue was related to no inventory at the the first store and having to go to a second store, then having to go thru the slowest queue ever! Twice! The oaklawn store is better. But the process is broken.
Place rating: 1
Dallas, TX
This is the absolute worst AT&T store. Long wait for no reason and very rude service from Jon today. The manager was no help either. My phone was water damaged and I was looking to buy a new one and was fine paying full price and couldn’t even do that! The manager was no help either. If you have any other choice of stores to go to then that will be your best bet!
Place rating: 1
Austin, TX
This is the second time I come here and each time it was to exchange a cell phone case. They have about 7 people in store and I have to wait over 30 minutes to exchange a case– that is ridiculous. What happened to having a cashier for simple things like this? I am walking out and never returning to this store. I loved the case I wanted to exchange mine for but I don’t have 30+ plus to sit and wait for it.
Place rating: 1
Richardson, TX
These guys… I arrive around 7:45pm and there are 2 people being helped and one guy behind the desk… The guy behind the desk took my name and bounced to the back… I didn’t get a response so I finally left at 8:38pm… Ok, the white lazy guy makes small talk with the customer the whole time I’m there so he doesn’t have to help me… They where done at 8:05pm. These Dallas douch bag starts asking them about there jobs etc… What a joke… Oh well, should of stayed and screwed with him.
Place rating: 2
Grand Prairie, TX
Arrived to a «one hour wait» despite having 6 staff working — was told they were «short staffed» that day.
However, staff had plenty of time to wander the store looking bored and play with their iPads.
After an hour, only one customer had actually managed to be helped and leave the store. The other seven customers still in limbo had miraculously not been helped — but when you’re playing with your hair and tossing rolls of tape around its difficult to manage actual work. This fantastic customer service was all before even being taken care of. Thumbs down all the way…
Place rating: 4
Waxahachie, TX
Definitely satisfied with this store and its employees. Ordered a new iPhone 6 a few weeks ago and had amazing service. Went to pick up the phone and Jose was extremely helpful. Had a little bit of confusion with the phone buy back credit amount, but Josh the manager took care of it and made it right. Have been to some pretty awful ATT stores but this is where my future business will go. Thanks guys!
Place rating: 5
Irving, TX
I will be a customer for life thanks to Larry W. I came in to sign up for U-​Verse and he took exceptional care of me. He exemplifies exceptional Customer Service. I will be sending my Family & Friends to him next time they need anything from at&t. Thanks Larry you rock !!!