Advance ER – Park Cities

What an incredible ER experience! As other reviewers have mentioned, the facilities are clean and inviting. But the staff is even better than the impressive facilities. Everyone — receptionist, nurse, xray tech, and doctor — was personable, efficient, and professional. I walked straight in, and was in the exam room before I had even completed my paperwork. Dr. Meier had one of the best bedside manners I’ve experienced — diagnosing and resolving my symptoms quickly, explaining everything in detail, and providing clear instructions and follow-​up. From now on, our family will always use Advance ER for any emergency medical needs.

I was in Dallas on business, on day of my presentation I woke up sick with fever. I looked at several places online to see where I should go and I decided to go to Advanced ER because I figured they had all the equipment if a test or scan needed to be done. I was very glad to have chosen Advanced ER because the whole experience was very excellent. I was checked in very promptly and without much fuss. They took my insurance information and within minutes the nurse had taken me into a private room. There she took the vitals and I was seen by the doctor within minutes.
The doctor had diagnosed me and had prescribed the medicine to address the illness but he also prescribed me medicine to address my immediate symptoms so that I am able to go with the presentation that brought me to Dallas in the first place. This booster also helped me on my flight back to California. The whole process took less then an hour and I was on my way to the pharmacy to pick up the prescriptions that were given to me by the doctor. The next day they even followed up with a phone call to make sure that I was doing OK. I wish there was an establishment like this closer to my house in case an emergency. I highly recommend Advance ER!

Went there this morning. I was seen very quickly. The facility is really clean. It doesn’t have an «ER» smell at all. I would recommend this place to anyone in need of care during a long holiday weekend when their regular doctor’s office is closed.

Walked in. immediately helped and placed in a room after short paperwork. The place looks like someone’s upscale house instead of an ER (I’m a nurse and work in an ER unit). It looks like they have everything except for the baby grand in the corner with the musician playing. and no, I am not trying to be funny, I was seriously impressed! This place is not like any other ER I’ve worked or been to. All the staff was friendly, major team work going on. They offered me drinks and stuff and all I could think of is man, we have to make people wait before we can offer them anything… that is if we have anything! lol. They obtained blood quickly, results came back faster than I could blink, I had a CT, no wait, walked around the corner and had a chest xr, no wait. The doctor was very detailed and was very attentive. Honestly, I highly recommend.

My experience last night was amazing! I was on a car accident and had pain later that day. They were awesome! the front desk lady was super nice and well organized. the place looks amazing inside, very clean and comfortable. The paramedics are so sweet and caring, they listen to everything you have to say and comfort you in the best way. My doctor Mr. Michael Chiang gave me the care I needed in a timely manner. he treated me like my pcp would have. He was very kind and caring. overall upon arriving my experience was the greatest, this isn’t your typical ER where everyone is running around and seem too busy to stop and actually have a conversation with you. I love this place and will be recommending it to family and friends and I know I’ll be using this facility if i need medical attention. hopefully it won’t be for a while because it is no fun getting hurt but I don’t mind getting treated by these guys, they’re amazing.
–Cecilia

Amazing amazing amazing! Went in for 2 sliced thumbs due to a broken apple wedger/​slicer — so much for trying to feed my kids fruit!
BEAUTIFUL facility, greeted by friendly sociable office personnel, was taken back by the time I finished my paperwork, was tended to by 2 nurses, a paramedic, and the doctor, and was on my way home within 45 minutes of leaving my house! I was so well taken care of and am so appreciative!
I also found out that they have Teledoc services with Children’s — I won’t even hesitate to bring my children there! Well done and thank you!

Was seen right away for a broken arm. I am from out of town and the doctor took the time to call the doctor where I live. Couldn’t have asked for a better experience. Fast, efficient, professional and courteous. Very highly recommend Advance ER.

The staff at Advance ER were very welcoming and comforting throughout my time there. They were also fast, efficient, and gave me everything I needed to be comfortable when I went home. Highly recommend!

This place is absolutely amazing! I just moved here, so I did not know what to expect, but they blew my mind. The place was beautiful, the staff was very friendly and personable. They took me back within minutes and explained step by step what they were doing. They checked on me regularly and made sure I was comfortable the whole time. The doctor was super sweet and I would and do recommend this place to everyone.

I had severe food poisoning and went to Advance ER. I was immediately brought back and put in a room. Within 5 minutes I had an IV and medicine to stop me from throwing up. The care was excellent, I was not rushed to leave. Under the circumstances, as far as ER visits go it was a positive experience.

I can’t say enough good things about Advance ER. This is the nicest and cleanest medical facility I have ever been to. I had a back injury and could barley walk. I called them before heading over to ensure they would be able to help me or if I needed to wait to see a chiropractor. I spoke to the Dr on the phone for 20 minutes. I then headed to the office and saw the same Dr I spoke to on the phone. The nurses and staff were so wonderful. They were so nice and made me feel so comfortable and at ease. Upon checking in I filled out the required paperwork and headed right back. I didn’t even sit down and wait in the front. This was the best dr/​emergency medical visit I have ever had.

Advance ER provided the utmost care in my time of need. I was greeted kindly and brought to a room within minutes. Dr. Allen’s friendly, laid back and knowledgable demeanor made me instantly comfortable. Their team went to the mat for me by calling my on call docs, researching meds that work with breastfeeding and even giving me a warm blanket. I was listened to, cared for and truly helped. Who could ask for anything more?

By boyfriend suffered a back injury in the middle of the night. Advance ER was one of the only places open — and we are so glad they were! He was seen immediately by the doctor and nurse, who were extremely helpful and caring. They took the time to explain everything and discuss medication options. A few days after our visit, we received a get well card from all of the staff. I’ve never been to a more friendly, caring and considerate ER. I would HIGHLY recommend choosing this place if you have an injury that needs to be addressed immediately.

Not only is it so convenient having this ER in our neighborhood, but very welcoming as well! The staff here is so polite and efficient. I came in due to chest pain, and they rushed me right back for vitals and X-​rays. Having a career in the medical field myself makes me much more critical and attentive to other facilities. This location passed with flying colors, and most importantly, their customer service is AMAZING!

I have never been in a medical facility that was more pleasant than here! The staff welcomed me as their «guest»! They treated me like family. The reviewer that said something about it not being clean I can’t even imagine — must’ve been some other place! I’ve sent friends here and they too said they’ve never had a more pleasant experience. Oh, and the doctor called me the next day to check on me!

We brought our daughter in for an injury in the middle of the night. We were greeted and brought back into a room almost immediately. The personable Doctor came in promptly and ordered some X-​Rays.
The X-​Ray staff was so kind that she brought my daughter back from X-​Ray department instead of continuing on with the X-​Rays as my daughter was feeling nauseous. The doctor quickly ordered some medication to relieve her nausea. The X-​Ray staff later returned to take my daughter for more X-​rays after making sure that the medication had kicked in and she was feeling better!
Impressive 5 star service from all staff!
Will definitely will return if we have any medical issue.

Had a smooth experience here– no wait time, was seen quickly, and found the nurses and doctor to be helpful and thorough. They called in my prescriptions, and called to follow up the next day to see how I was doing. Would definitely come here again if I needed an urgent care clinic.

I took my 10 year old daughter in to this facility and I have to say wow. SO very clean in there, I could eat off the floor. The staff was quick on getting us back and went to work on my daughter. The nurse that was taking care of my daughter was very funny with her, and had great ideas of what was going on. Then when Dr. Meier came in to see her he was very attentive to us and listened to what I had to think. There was no pressure and everyone was attentive. they all offered something to drink and a snack to my daughter and wife. I would recommend this facility to anyone.

Advance ER has top notch nurses, doctors, and radiology techs! Would highly recommend this ER to anyone who needs medical care. Full service ER without any wait times!

The nurse was absolutely rude and not knowledgeable at all. Said since I wasn’t wheezing it couldn’t be asthma. Or it was not like any asthma he has seen. Just rude and bad treatment for the thousands I’ll end up paying. The last breathing treatment the doctor ordered the nurse said, «oh no he wouldn’t give you another» … Yet the doctor did order it and I did get it. Ended up having to contact my allergist who said absolutely you can have asthma without wheezing. If it’s simple as asthma. Imagine it being a different emergency. Take my advice. DO NOT GO HERE!