Subway

This Subway is meh but I come here when I don’t wanna deal with the parking for Wichwich. Service really depends on who you get. I always order four sandwiches and the strength of toppings depends on who is in a good mood that day. I’ve had one worker give me a healthy dose of the tuna only to have everyone else treat the tuna like I’m taking it out of their kids’ mouths. When you tell them more lettuce, more this or more that… they roll their eyes and loosely pack your sandwich so when you get home and prepare to eat, it tumbles out of the wrapping and unceremoniously dumps on your lap. There are two people now who always seem happy and give great customer service. One is an older Black lady and the other is a young Black man… but the rest seem dull and uninspired. Even their «Welcome to Subway» greeting sounds mired in despair. It’s okay in a pinch but not my go to sandwich shop.

Rainy day special? NOPE
Rainy day fuck-​ups!
I specifically asked if I bought a footlong sandwich and a 32oz drink, do they still do the free soup or 6″… They must have not payed attention to my question because I ordered my footlong and drink, but that didn’t qualify me for my free soup. I had to order a 6″.
I was upset, but the manager Karlos wasn’t helping me at all.
It’s the employees fault for not paying attention to my specific question. The sandwich went into the trash. I told them i would go on Unilocal and leave this review, but the manager didn’t seem to care much.
I lost time, and food was wasted.
I will now go eat at the subway on La Cienega and Rodeo
The worst part is the waste of food. Shameful.

how can i give five stars to a subway. that’s the only reason why i didn’t give this location a five star rating. the principle.
anyway, this location by far is the best subway experience ever. why? well, the two times i went, i believe it was the same worker there, my sandwiches were made to perfection. the kid that made them, really took the time to layer the ingredients delicately and with precision, so as not to let them fall out of the sides and all be contained WITHIN the sandwich. you know how most of the time, stuff be flip-​floppin all over the place. well, not here, and not with this kid. he really cares about making a nice, clean, contained sandwich. check out the pictures if you don’t believe me. he even stacked the triangle slices of cheese in such a way that they made a full rectangle shape, sitting side by side! if there were a way to only have right angles in the sandwich, he would have found a way. kudos to you, young sir. he needs to manage the joint eventually and maintain the high standards he clearly puts himself to!
side note, the location itself is quite clean

I come here almost every day for a sandwich and I order the same thing every time. It’s normally around $ 10.50 — today whom I presume the owner is was there and he rung me up and the sandwich came out to just under $ 13! I explained that I was a daily customer and that I always pay $ 10.50 for my sandwich. He spent the time to re-​ring the sandwich and it came to $ 9.95 and I agreed to pay for it.
Then he (sneakily) added two more line items to the sandwich and it was back at $ 13, just before I was about to swipe my credit card. So he rung the sandwich back up to either prove a point or to waste my time (now I have to waste more time driving over to his competitor’s franchise up the street), either of which I’m no longer ever going to this subway. He lost a daily customer for $ 2. I’m going to the one on la cienega now. They charge me $ 9.95.
Good job losing a daily customer over $ 2 buddy. Oh and enjoy the turkey sandwich that cost you probably $ 8.

There is a major attitude issue with some of the employees here. The person who made my sandwich was the worse. First, he try’s to make my breakfast sandwich with a broken egg white. I nicely tell him that I’d like one not broken. He argues with me telling me it’s the same thing. After I repeated myself he finally gave me different egg that was in tact. Then when he made the rest of it he just threw the veggies on in any manner. I nicely asked if he could stop throwing the veggies on and actually place them. He gave me some excuse about getting the veggies all around. Still, he had bad attitude. A different guy took my money. I asked that guy who is the manager. He told me the guy who just had made my sandwich is the manager. I said to him then I guess I need to go above him. I then said I don’t like like the manager attitude if he’s the manager. He didn’t seem to really care. Elvis was the man taking my money who didn’t seem to care that the guy he claims to be his manager has poor attitude with me. Between the poor attitude manager who makes sandwiches sloppy and the money taker who doesn’t care, I’m not coming back to this location. In fact, I’m hesitant to come back to any subway after this. Don’t go here !

Out of all the Subways i’ve been to this one is by far the fastest in making sandwiches. I’ve been to plenty of subways and when lunchtime hits it takes so long for sandwiches to be made cause you got that one person who gets sandwiches for the whole damn office. But this one you will not have to worry about that.

Subway… I have no other words to say other than I am sick of coming here! Customer service is fuc*ing terrible! There is only one person here that deserves to be there, younger black gentleman named Eric. Other than that I think every person here needs to be fired!
I was coming here before for subway subs but after I kept getting burned subs and over dressings and less of the topping because they try charging me for everything I changed my sub to a salad. And after today’s experience I think I just have had it.
I asked for a chopped salad I was switched by servers 3 different time and was told to wait because they were too busy listening to a conversation that was going on with a guest and another server. I kept repeating what I wanted and they never listened to me. They over chopped my salad put way too much dressing by not paying attention and being nosy and hearing the other persons conversation.
Let’s not forget to mention when my co worker was buying cookies for my friend and I they were so frustrated with us and slammed the cookies and broke them and I walked away.
I wish I can speak to whom ever is in charge of that place because not even the manager at that place deserves to be there.
My point is DO NOT waste you time and money coming here ! The food is not quality food and should not be served how they make it the place is filthy, the attitudes are beyond terrible, and the water out of all drinks doesn’t work there and they don’t even bother to fix it. The only reason they got one start is because the ((1)) younger gentleman named Eric that actually cleans and serves everything properly.
Subway you guys now officially fail!

I have to say the service at this subway is not steller by any means. The kid who took my order was completly out of it. Not sure if he was stoned or just not the sharpest tool in the shed. I had to repeat my order several times for him to get it. If you cant rememeber more than one oder at a time, you should only make one sandwich at a time! When I got to the veggies I asked for lettuce, mayo — OH wait he just walked away! The other worker told me he went to go get more lettuce. It would be nice to let the customer know your stepping away before you leave! This place need to work on their customer service. And if your going to say «Welcome to Subway» it should be with a happy voice otherwise don’t say it at all.

This is my favorite subway they are always fast and friendly. One of the workers knows me and is always so nice and friendly. By fat this is the best subway in the world !

I’m giving this Subway 5 stars because the service is great! They holler out «Welcome to Subway!» every time I walk in for lunch, and they’re fast and friendly.
I wish I knew their names so that I could give a shout out to each of the excellent employees, but one of them is a tall, lean guy who does a beautiful job at making the perfect sandwich, and there is a super nice lady who is usually at the cash register. She always smiles and remembers her return customers.
The food is good too — Just what you’d expect from a Subway. Just wanted to give a round of applause to this particular location!

Cool subway. Makes decent sandwiches… It’s a subway. Suzette made my trip tonight unique, unlike all the other franchise shops with the «what do you want attitude». Suzette just had playful, social banter that is missing from many businesses

Worst Subway I’ve ever been to! The man behind the counter did not know what olives were! He kept getting our order wrong he’s either mentally impaired or on drugs. To top it off, due to continually getting the order wrong, my daughter had to keep repeating herself (and at one point raised her voice in exasperation) at that moment, another self-​righteous patron walked in and heard her being ‘rude’ she then preceded to continually scold and humiliate her verbally, which led to my daughter crying! We planned to eat there but the experience was so bad we had to eat in the car! Worst meal experience ever!!!

Over the past number of years, including into, 2014… I have always had a wonderful experience at this location. They are friendly, fast and «listen» to the details of what you order. I appreciate their customer service!

Subway is great. Prices are fair and the food is fresh. I have a community discount card so I get a free 6″ with the purchase of another 6″. The workers always greet you as soon as you come in. No matter how long the line is, service is quick and the lines move pretty fast. They even make suggestions if you have a hard time deciding what to get.
Parking is tough sometimes

Which sandwich is your sandwich …
After I received my sandwiches I headed over to the beverage dispenser. As I was filling my cup a female employee approached me and stated that she had messed up my order and asked me to hand over the bag containing my sandwiches. As she took out the contents and placed the wrapped sanwiches onto a nearby table she then asked if I had ordered a turkey sandwich and roast beef sandwich. I replied yes. She then holds up another sandwich and hands it over to another customer. She then returns my sandwiches into the bag and hands the bag over to me and then wishes me a good day.
As I walked towards the exit I couldn’t help but notice scraps of what looked to be food laying on the floor. Hopefully one of the employees will clean the floor before closing time.

NEVER AGAIN! The star is because Unilocal does not allow less than one. You are Subway… if you are not going to make my sandwhich the way I ask for it, than you might as well pre-​make it and throw it into a cooler.
I came to this Subway because I had a hankering for a tuna sandwhich. I have always liked Subway tuna, but after stomach surgery, the texture irritates me, so I can’t eat it often. I’ve learned that if I order my sandwhich with extra chees and melted, the texture changes and becomes palatable to my digestive system. Whenever I go to subway, my standard order for extra cheese is «Cheese on BOTH sides of the bread, please». Though sometimes the worker doesn’t get it, usually if I ask a second time, they get that it’s not JUST extra cheese, but that it needs to be on BOTH sides of the bread — not on one side of the bread and then layered on top of the meat they just laid onto the other side of the bread.
Today, at this location, I made my request «Cheese on both sides of the bread», and the black man server started piling it on — on ONE side of the bread. AGAIN, I repeated myself (nicely) and his response was «Yeah, Yeah, I got it!» as he scooped the tuna onto the other side of the bread (without cheese under it) and pushed it down smoothing it in. I said, «I’m sorry, I wanted the cheese on BOTH sides of the bread» and his response was «it is» as he passed me over to the white guy server.
I had ordered for the sandwhich to be a melt, so he (the white guy) said he could fix it — but threw the sandwhich into the oven first. When it came out, the tuna was baked and the cheese was melted into one side of the bread.
I don’t get easily agrivated, but I was looking at this sandwhich KNOWING the texture was not going to agree with my stomach because the first server WAS NOT LISTENING to me.
I am generally not a bitch, but what I really wanted to do was leave them with their sandwhich and walk out — and if I had the time to go somewhere else and get something else, I might just have done that!
I don’t care if all of your sandwhiches are $ 5. I resent paying for something I KNOW I can’t eat (or KNOW may not stay down if I do) and I resent paying for something that is supposed to be made MY way and is not because the employee had his head up his ass and wouldn’t listen to my request.
I know from time to time, things are not perfect — a little too much mayo squirts out here, or they close and cut the sandwhich before you can ask for an additional veggie… but for a generic sandwhich, I can go to 7 – 11 and pay less!

Love this subway! My weekly lunch spot. The staff are always super friendly. They are super quick even when it’s lunch time. My sandwiches are always perfectly made to my specifications. And not bad for a corporate sandwich.

Go elsewhere! This is a rude f-​ed up place
The cashier decided to round down my change. When I told her that she claimed it’s only 15c. THIS IS MY 15c LADY AND IT’s NOT YOUR F-​ING BUSINESS WHAT I WANT TO DO WITH IT

Subway is like Katy Perry … light on substance, but strong in marketing. Sure, sandwiches from a Subway are caricatures of real Subs, but, no matter what I do, I can’t seem to get that $ 5 footlong song out of my head.
Five.
Five dollar.
Five dollar footlong.
Any Any …
Crap. My nemesis Marketing has tricked me again with their maddeningly catchy jingle.
Subway is never the first or second option. Heck, it probably isn’t ever the 9^th best option. However, it is convenient, fast, and $ 5. I had 15 minutes to eat and didn’t feel like experimenting when that song popped in my head.
Five minutes later, my untoasted Subway Club was equally light on meat and veggies. The biggest problem was the dry sponge-​like Jalapeño Bread. I tossed most of it to the side and focused on the meat & condiments.
Anyone who goes to a Subway expecting quality needs a swift boot to the head. Obviously, it is not their priority. Despite easy parking and a large dining area, this Subway location had inferior sandwiches for 5 … 5 dollar … 5 dollar foo … Help, it’s starting over again.

I really dig this Subway. First of all, someone always yells «Welcome to Subway.» I know, it’s a little thing, but I like it. I came at lunch once and there were 17 people in line, but they still yelled out to me, «Welcome to Subway.» I like that. All the employees have been friendly to me no matter what time or day I go. They also have this crazy assembly line going and they were so fast, even with 17 people in line!
In addition, they print great coupons on the receipts. I’ve gotten free cookies and discounted meals!
The last thing I will mention is that they don’t have a proper tip jar and I want to make them one. Sometimes they don’t even have a tip jar out or if they do, it’s a plastic cup. I guess I think that’s kind of sweet because that means most of the time, they are that friendly and welcoming just because; not even because they want a tip. That’s service, people.