Fairy’s Nails & Spa

Unsure why so many people left bad reviews as I had a good experience and it was my first time.
I would leave it 5 stars but I had to tell the guy that two of my nails weren’t straight but he fixed it.
Other than that everything is perfect. I’m usually so picky and I wasn’t expecting it to be as good as it came out.

I would give this place a zero if I could. This is by far the worst place I’ve even gotten my nails done. The lady doing my acrylics did not know what she was doing oh and that was $ 45 my nails look hideous. Definitely NOT coming back EVER!

If I could give this place zero stars I would. I made the big mistake of going to a place I have never heard of before that I already Unilocaled and saw that it was three stars but I was desperate and everything was closing so I forced myself to go inside, never again!
I have never gone somewhere and tipped nothing I always tip something even if the service is bad. I feel bad and I tip something, this was the first time in my life that I actually didn’t tip at all! Let me tell you why…
I walk in and I tell them do you have time for a gel manicure? She says yes. She tells me to look for a color so I asked her where the colors are. She told me to sit down, 30 seconds later she brings me a big white Tupperware and literally shoves it in my hand. At this time I’m still giving them the benefit of the doubt and thinking they are probably tired or something.
Later into my manicure she’s doing my nails not saying one word she is flying through it speeding and because she’s trying to be so fast she keeps and getting it all over my skin plus ruining the nail polish with her own hands because she’s moving slapping and throwing my hands around because she’s in a hurry. The color I chose on the bottle looks like a nice apple red color, I like that 50s classic red not a burgundy red or an orange red. When she puts it on my hand it looks like a pinky red. I let her know I didn’t like the color right away I didn’t want it to dry and I didn’t want her to start over so she keeps going and she insist to let her do the second coat she does a second coat and it looks the same I don’t like it so she says to wait and shes just going to do a third coat she was very stubborn she kept telling me to put my hands back in the uv light and I kept trying to look at my hands because I really didn’t like the color. I literally couldn’t look at my hand for two seconds before her telling me to put it in the machine. When she’s done I tell her I do not like the color she looks very upset and frustrated so she speaks in her language & tells someone to bring another color she instead of removing it puts the color on top of that color. When I see her do that I see that my nails begin to turn like a brown red and begin to look droopy by this point there are about 5 – 6 coats on!!! I must have told her about six times I didn’t like the color but she insisted to keep going when she was done she literally threw my hand away from her and said, «ok you pay!» She gave me the total and it was not what she first told me. She was adding her tip!!! When I asked her why the different total she laughed and admitted it was for her tip. I said no just charge the nail price on my card. At this point I kept telling myself «just give her a small tip it was still labor just give her a tip» when she brings me my receipt and I’m thinking about getting her a tip she says to me, «oh you can’t make up your mind. First light then dark you dont know what you want THATS the problem» I couldn’t believe it!
NEVER AGAIN!

We are regular customers that will NEVER be back!!!
I brought my daughter here on July 15^th for her 18^th birthday to get a manicure/​pedicure. I wish I knew the ladies name who worked on her. She cut my daughter’s cuticles until they bled. She didn’t remove the clear nail polish my daughter had walked in wearing that at the point of manicure was chipping and attempted to paint over the old clear nail polish with a pigmented color. My daughter is not a complainer at all but she asked me to come over and whispered to me at what was happening. I tried to politely let the nail technician know that she had forgotten to remove the old clear polish and she kept on painting. I saw my daughter’s cuticles bleeding and told the lady that we would be waiting for another technician to assist us. I turned to advise management of what was happening and was told, «Okay, baby!» My daughter was then moved by the nail technician from the spa chair over to a small table where she began removing the polish and buffering over my daughter’s already raw cuticles. I tried telling her to STOP over and over and she kept on! She went as far as dousing alcohol on my daughter’s poor hands. Management never came to our aid and it wasn’t until the gentleman that had completed my manicure saw what was happening that he took over. My daughter who is also not a crier was in tears from the pain. ***Please Avoid This Salon ***

Horrible eyebrow experience. The woman who did my eyebrows waxed a ton of the hair out (I asked for a «clean up») and didn’t even remove the residual hair out. My eyebrows now lack thickness AND the shape they had. ⁰⁄₁₀ will never be back.

Good place. consistently easy to get in for mani pedi, and became our staple go to place for a year and a half living in the neighborhood.
Last manicure got a little choppy, but that’s rare.

AWFUL., the place looks clean enough but the people who work there, especially this older lady are SO RUDE that it’s ridiculous… I politely asked them to put alcohol on their instruments, that’s when the shit talking in another language started. They were looking right at me laughing and talking one mile a minute. Then I asked them do you have those paper shoes because the shoes I walked in with were closed toe. She said no, then I saw that there were plastic flip flops for sale. She kept telling me we don’t have your size, refusing to check until I asked her 20 times. Then she went and found a pair half a size too small for me. I told her I’d buy them, she kept arguing with me!!! I told her if it’s the choice between walking out of here barefoot or with flip flops that are too small, I choose the flip flops. More shit talking ensued. The cherry on top of the icing is that my nails look horrible too. Bubbly and sloppy. They didn’t even want to clean the nail polish off my skin until I asked them too. RUDE, BAD SERVICE, HORRIBLE JOB DONE. Needless to say I won’t be going back.

Overall my nails look fine, but the guy (with glasses) who did my mani had the most disgusting thumb nails and would use them to wipe away the polish… There was dirt under his nails and everything it was gross. Also I blatantly saw him wipe off the tools he had just used to cut my cuticles, and he put them back in his «clean tools» box. I immediately scrubbed my hands when I went home! Also right after my mani was finished, I smudged the polish on my thumb. I was very apologetic and asked if he could fix it (it was literally 10 seconds after my mani was done) and he put some wax stuff on it and said all better! I hung around for my nails to dry and the thumb polish looked SO bad and I had to ask for him to redo it. I will say he did a good job redoing it, but he should’ve done that from the start. Also, the furniture is very old and looks nasty. I say find another salon.

This was the worst manicure, pedicure I have ever received. A five year old could apply better nail polish. The nail polish on my hands chipped the same day without me doing anything out of the ordinary. When asked to rectify the matter they refused. I spent 75 $ for absolutely no reason. This did not only happen to me but to my friend as well. Absolutely absurd. Do NOT go there. There are much better places to get your nails done in LA & for much cheaper. Worst experience ever, never going back even though I’ve been going there for 20 years. Must be the new owner I guess

UPDATE: Downgrading to 3 stars for lackluster customer service and general disorganization. In 3 weeks I was quoted 4 different prices for the regular mani/​pedi I’ve getting 2 or 3 times a month for the past 2 years at the same price. First $ 25, then $ 37, then $ 20, now $ 27. Never an apology or acknowledgement of the inconsistency. Let’s see what the price is in December…
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The cleanest mani/​pedi I can find on the Westside for the price, have been coming here for two years. Mine last a couple of weeks — not the finger nail polish which inevitably chips (I bring my own colors) but cuticles and shape. I like to change my polish color every few days anyway, but so nice not to have my toenails and cuticles looking raggedy four days later.
The down side is that appointments are for nothing. You can call the day before and confirm on the day and still be kept waiting 20 minutes past your appointment time.
Bring cash for tipping.

It is very professional and tidy! The staff is very warm and comforting! The ring leader Lynn does amazing eyebrows!

They did a great job on my manicure and pedicure and they were so friendly. I didn’t have an appointment but I called before hand and asked for them to do my manicure and pedicure at the same time and they were able to do so. I would definitely come back here in the future. They’re great!

HORRIBLE JOB!
— rushed
— rough
— cut square shaped nail request crooked
— unsanitary seeming tools
— put forearm on top of can to rest
— made me bleed while pushing/​clipping cuticles
— clumped polishes
— poured alcohol on my hands twice (see bleeding)
— miscellaneous canisters/​containers
I paid the cost no gratuity. This is a true possible hazard for all patrons. I will relay to authorities as it may put people at risk. Although the staff was lightly pleasant it does not warrant bad service or possibly health hazardous practices.
PLEASE STAY AWAY!

As a man, I don’t think it’s the hardest thing in the world to get me in and out with even a decent manicure. This was by far one of the worst shaping jobs on my nails I’ve ever had. They went against my natural shape and they are all different. Luckily the manicurist didn’t cut me otherwise this would be a 1 star. Service was just ok and the quality of the shop is could also use attention. Probably won’t be back here.

I had the worst manicure since I came to LA in this place. My prior manicure was gel, and she took it out with one of those machines that apart from taking out the gel, took half of my nails. I won’t be able to have a manicure until my nails grow again. Also, she applied the new color without caring too much, my nails look as if I had done it myself.
I wouldn’t recommend this place.

I have been here for gel manicures and regular pedicures twice (because Lucky salon next door was full.)
To begin with the Pros: The staff is very nice. Sweet women who take their time on each treatment. I have never had to wait as a walk in.
Cons: The gel manicures were terrible. My first one peeled in a week and for the second one, the manicurist filed off the tops of my nails and now they are extremely weak and bendy. The color is inconsistent on each nail and doesn’t cover the whole nail. The pedicures were both fine, relaxing, but the paint job was sub par.
I will not return.
Update: the gel peeled off after 4 days and my nails are in terrible condition. I won’t be able to get gel again until my nails grow out.

This is my second time here and I am def not coming back.
The lady that did my nails today was not paying much attention although she did a good job in the end she was talking and going for here to there helping and doing other things. I was not very satisfy.

I ended up coming here because my boyfriend’s mom told me that she used to be a regular. Unfortunately, I found out on my third visit that this is one of the dirtiest nail salons in Los Angeles. When my nail technician, I won’t name names, was buffing the color off my last set, we both noticed that there was a tiny green spot underneath my thumbnail. I asked her what it was, and she replied nothing. (Of course, I’ve been getting my nails done with acrylics for 6 years. I know exactly what nail fungus looks like, and I was just asking to see if she would do anything about it.) She didn’t apply any solution to it, just continued Buffing it with a tool that had acrylic from previous customers caked to it. Not to mention she had drawn this tool out of a box falsely labeled «clean,» containing around ten other drill tips that looked equally as crusty. Because she put super glue on it, I expected it to seal all openings for air and/​or water to get inside, and that it would go away. I may be in the wrong to have dismissed my doubt of the thought and have been so trusting despite knowing she lied to me, but I have a phobia of being *THAT* customer who complains about everything. She also cut my nails far too short for my liking, and I left with my fingers looking stubby.
Anyway, today, a week and a half later, my thumb nail popped off to reveal the worst case of nail fungus I’ve ever had, or even seen. I want to add a picture, but it’s just too embarrassing. Please imagine your thumb nail entirely green (like pea soup) except for the moon – SO Frightening. I am disgusted. I am disappointed in myself for not taking initiative and telling them I needed clean tools, but really, they should be using clean tools anyways. Also, she totally lied to my face about what was going on underneath my nail, probably to save the sale she was making thinking I would bail on the fill if I knew (I spent about $ 60 total that day). After lying she neglected to help it at all, saying all she needed to do was buff it, when you really need to take off the nail, treat it, and wait until the fungus disappears. Now I’ve got to walk around with a Peter Pettigrew nail for God knows how long. This sucks. Won’t be back and would never recommend!

I have been here a few times. I go because convenient and the staff is really nice. The problem I have is that a normal manicure and pedicure is like 25. Everytime I go there I end up paying $ 45 with all the upgrades. I just wish I could walk out of there paying 30 $ max sometime.

My friend and I came in for a gel manicure and regular pedicure each. The manicure process was fine but unusually fast. I’m used to sitting in the chair for at least an hour on my gel manicure alone but she finished both of our manis in less than an hour. This is probably the reason why both of our manicures chipped the very next day. We went back in and they fixed them, but blamed it on how short our nails are. Never heard that reason before, but ok. Two days later at least three of my friend’s nails chipped so she had to go back in for a new set, which are now chipping again. Mine came completely off after a week. Worst gel manicure ever for the both of us.
Pedicures were nice. The chairs were amazing. They charged an extra $ 5 for callous removal and another $ 5 for a five minute massage, so our originally $ 20 pedis became $ 30. Fine. My friend’s toes still look great a little over a week later. Mine are chipping like mad so I’m already in need of another mani/​pedi and it hasn’t even been two weeks. Fantastic. Needless to say I won’t be coming back here again.