Pacsun in Costa Mesa, CA

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Telephone:	+1 714-957-6061
Website:	stores.pacsun.com
Address:	901 S Coast Dr, Costa Mesa, CA, 92626
Categories:	Accessories Men's Clothing Women's Clothing

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Accepts Credit Cards

Yes

Bike Parking

Yes

Today

Today	11:00 am – 7:00 pm Open now
Local time (Costa Mesa)	15:44 Sunday, 1 June 2025

Business hours

Monday	10:00 am – 9:00 pm
Tuesday	10:00 am – 9:00 pm
Wednesday	10:00 am – 9:00 pm
Thursday	10:00 am – 9:00 pm
Friday	10:00 am – 9:00 pm
Saturday	10:00 am – 8:00 pm
Sunday	11:00 am – 7:00 pm

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Subway

901 S Coast Dr D190

Boudin SF

901 South Coast Drive Ste N100

Payless Shoesource

901 S Coast Dr

14 reviews of Pacsun

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Yaquelin R.

Place rating: 1
Garden Grove, CA

If i could id give this place –3 stars. I went in and the girl there did not approach me when I asked if she had a bigger size in a shirt without looking or looking at me. I approached the shoes and no one asked if i needed a bigger size or wanted to try anything on. Luckily the shoes in display were my size but when i really liked a pair and watched them to see if they would ask if i needed help they just talked among themselves. I approched them and when i asked for a shoe they said the last pair was on display take it or leave it
Love pacsun but idk about the employees

Amara P.

Place rating: 1
Irvine, CA

I came to this location on January 1^st to return an unworn beanie I purchased a couple days before. I walked up to the register and asked the cashier if I could return it for a refund or exchange and before I even finish my sentence he says, «No sorry, it looks like it’s pretty worn out at this point.» Ummm what?! It was good as new and I even had the receipt and tag with me. Horrible customer service. I’ve been to this location several times before and have never been greeted once. The employees here seem to have a snobby and stuck-up attitude as well.
I went to the Pacsun at Irvine Spectrum and it was easily returned for a refund. Maybe the supervisor should reassess his/her hiring standards.

Sarah R.

Place rating: 1
Huntington Beach, CA

The clothes are OK. The layout in this store is meh. The staff is friendly enough. But they won’t take returns on Black Friday? That’s the first time I’ve heard a store say that! The clerk said «sorry, the registers won’t even allow us to return clothes today». Ummmm. OK?! The website lists nothing about a blackout Black Friday. So I called customer service, just to make sure this store wasn’t up to something shady. No response, I had to leave a message and a recording stated they would get back to me in a few days.
I don’t mean to ruin the spectacular sales stats for the day, but this is not good retail policy for customers. Especially for teenagers who may spend in pacsun and find something better another store (Tilly’s) later that day, only to be told their money is held hostage at this store until tomorrow. Lame.

Gage S.

Place rating: 3
Santa Ana, CA

Jeans are reasonably price and they have a buy 1 get 3 free deal which is amazing. The customer service was a bit on the poor side since most of the workers there are pretty rude. They also have a misleading sign that says shoes cant be the free item in the buy one get 3 free so I tried to pay 120 $ for the shoes and get 3 80 $ sweaters but of course that didnt work and they acted like I was stupid and said «theres a sign». Its a 5 for the deals and a 1for the customer service.

Sarah W.

Place rating: 1
Buena Park, CA

A few of the associates weren’t all that nice. I had questions about the GSOM rewards program and no one knew what the answers were to my questions. I ALWAYS shop at the Pacsun in Brea and this one does not even compare to the Pacsun in Brea.

Suzie B.

Place rating: 4
Newport Beach, CA

REASONABLY PRICED JEANS! I was on the hunt for some well fitting black jeans and Pacsun has plenty. The sales associate had no problem finding exactly what I wanted. They were having a promotion, so I bought 2 pair. This store has helpful, friendly sales associates and good sale prices. This is a great place for sportswear and if you’ve got boys in the family who surf, take them here!

Olivia E.

Place rating: 1
Santa Ana, CA

Worst customer service ever.
Typically an a-ok experience, but this last time was just awful.
Girl with blonde hair carries herself with one of the nastiest attitudes. How she was hired as a retail associate is SO beyond me. Never greeted, never asked if I needed a dressing room, insisted I let her take all the clothes I was carrying to the register to pay when I had not yet even decided what I was taking, gave me the worst look when I said I did not want to pick up another pair of pants to get the 2 for $ 60 deal (instead she said «Ok well you’re the one missing out») Are you serious???
Driving to another PacSun, even if you live locally, is so worth it. The experience you will get from this store is for sure to ruin your day.
Me and my brother will not be returning (at least not until blonde girl is gone).

Audrey N.

Place rating: 1
Garden Grove, CA

Worst customer service ever. I had a return and exchange and they went and had me get out of line to find my own item myself. And as I was standing there the cashier that rudely «helped» me was stuffing her mouth with hot Cheetos. Really? You couldn’t help me but you could eat chips on the sales floor? Real professional.

Taylor R.

Place rating: 5
Newport Beach, CA

Sales associates and cashiers here are beyond awesome! They remember me from months ago and are very helpful. The location is kind of tricky to find if you think you’re going to south coast plaza though. Sometimes the selection is a little small but customer service is what it is all about here :))

Sharlene C.

Place rating: 1
Los Angeles, CA

Horrible service. Did not get greeted upon entering which I usually don’t care about but then two white girls walk in and promptly are welcomed into the store. Okay, I brush it off, they probably didn’t see me.
Then 5 minutes later, a male sales associate comes around to ask how people are doing. Asks the two white girls 10 ft away from me, SKIPS ME, then addresses two more white customers another 10 ft away from me.
At that point I promptly walked out despite being interested in a few pieces of clothing. I’d rather spend my money at a store where I’m not singled out as unwelcome.

Madelynn W.

Place rating: 5
Westminster, CA

If I could give no stars I would.
I came in just to shop around because I have found some great finds at Pacsuns in other locations and I am new to the area and I walked around the store and I was not talked to at all by any employees when I had a question about their current sale promo. The girl that was zoned to the ladies are was more interested in folding a table of shirts than communicating with customers so I walked throughout the store hoping someone would assist me but who I presume to be the manager on duty was busy giving a coworker a stern talking to about something they have done wrong ON THE SALES FLOOR. jeeze. I just walked out. I will never spend a penny there.

Carrie W.

Place rating: 4
Huntington Beach, CA

Friendly helpful staff, clean store and great prices!

Andy B.

Place rating: 1
Orange, CA

This place has terrible service. Went in for a simple exchange and spent nearly half an hour for what should have been a 5 minute deal. The girl who was helping me forgot about me so i had to go find her to see what was up, then when i just decided to take the refund and leave she sent me off with some other guy, who did not know how to do a return, so i had to wait even longer for another girl to come and do that. I guess each employee is only good at a few things. Maybe this would be sort of acceptable if they were swamped with customers, but it was slow, and they were just folding clothes. Won’t be returning here.

Mahesh S.

Place rating: 5
Irvine, CA

I never shopped at Pacsun. Just dont know why. it was randomly left out. h&m and cotton on start to bore me, and I am glad i came here. Ilike all the clothes here, and they had sale like 50% off and some $ 10 off. so it wasnt all that bad. and the people work here seem nice. I dont even know what to Unilocal about a clothe store. but there it is!

Pacsun

Costa Mesa, United States