Hugo Boss

I’ve been shopping at So. Coast Hb for many years. I am a person who likes to buy from the same person everytime I go. Louis is my man. He has a great sense of style and always knows what I am into. After buying from him for so long Louis just learned what I like and what I am not going to purchase. Louis is also very good with calling and texting me pictures of items that he would like to for me to try on.
I really appreciate a man who knows my sense of style. Attention to detail is what I call Louis. HB is lucky to have him. Pay Louis a visit.

i came here to purchase a gift for my boyfriend for his birthday.
I love Hugo Boss, think it’s a great brand, and opted to come to an actual store rather than buy from Bloomy’s or Nordstrom.
Big mistake. Horrible service. They don’t keep an organized inventory so anything I wanted was not in a box or they didn’t «know» if they had one in the back.
Such a shame — I love the merchandise here and it’s one of my favorite designers to give gifts for.
I just wish the employees would stop acting like they make more than $ 10 an hour.

Hits and misses. My fiancé finally decided to go suit shopping for our wedding but also wanted a suit that had character, didn’t look like something in his closet but wasn’t too trendy either. It also had to be lightweight for a summer wedding. He had tried a Hugo Boss suit in SF a few months back and was dead-​set on checking out the store itself for this big event. We walked in and no one had really paid attention to us for a few minutes. If someone walks in a store, they have the intention of possibly buying something and not just take advantage of the two armchairs in the store. I know plenty of people who don’t «dress» the part but could probably afford a whole wardrobe if they wanted and then some.
We walked all the way back to the store where the suit section was. Their selection did not have as much variety as I would’ve expected. A guy who possibly was the manager asked if we were helped and luckily he talked to us for a bit. He wanted to know what was the vision of the wedding and showed the fiancé a few options but didn’t really hit the nail. He also told us about a few tailors he knew in the area even if we found a suit somewhere else and started name dropping. At least he encouraged us to look around to compare. My fiancé wasn’t very impressed overall and left empty-​handed.

Gotta agree with Noah on this one, though the salesperson I interacted with wasn’t nearly as bad as indicated in his post. But he (the salesperson) did surely irk my friend Cat when he tried to press his views on her. She was very specific about what she (read I) was looking for and instead of listening… he tried to tell us what was what.
I was looking for a «marry and bury» suit. One. I wanted it in charcoal gray or black. Cat accompanied me because I know nothing of fashion. She wanted to keep the suit as «classic» as possible and avoid the «in-​style» stuff as that always comes and goes. She told me to avoid the stitching on the collar (?) or flap, and the super skinny pants that are currently all the rage (I guess). The salesman tried to direct us to suits that just didn’t fall into my wish list.
Anyhoo, salespeople here really need to learn to listen to their customers. I went to Bloomingdales and thanks to Martin (who really knows what he’s doing) and Shamsi (?), I came away with a great suit.

Great store!
It was a surprisingly pleasing experience and not what I expected at all. I had just left John Varvatos across the way empty handed and disturbed by the rude and condescending employees.
The staff at Hugo Boss was helpful and followed proper etiquette guidelines without being pushy. I walked in wearing a thermal and old pair of 7 jeans with flip flops.
They treated me with respect and assisted me in finding exactly what I was looking for. I then handed them my credit card without hearing the total. I wasn’t at all shocked that the total was over $ 600 for three items. I felt it was a worthy investment considering the quality of the goods and the service I received.