Pinion Property Management

Okay. Lots of bad reviews are worrisome and I’ve got potential good to share here. I’ll change my review and update it later if I’m off– promise!
We rented a unit for our daughter and there was a misunderstanding about picking up a key. They sent someone to the office to meet us and get her a key. Nice!
The parking lot at the unit was pitch black. I write to them as frightened parent. They respond immediately and say safety is important to them and will get right on this. Lovely.
It’s a college apartment and their are some rough details on doors and carpets but I’m not too concerned with that. So far they have been good and I’ll let you know how the year goes if repairs are needed and so forth.
I’m guessing they may be trying to clean up the bad PR and take good care now. If so I’ll be the first to let ya know.
If not I’ll be the first to let ya know that too.
I’m a university employee who cares lots about student well being.
Stand by…

0 STARS! THE WORST PEOPLE.
Hands down the worst business I have ever dealt with, they are completely full of BS on holding up their side of the agreement. If you ever go in and deal with them in person it’s just an overall awful experience and you won’t get what you need done. Don’t ever do business with them or you will be kicking yourself for an entire year.

My daughter and a couple of friends have been looking for a place to rent for the coming school year at OSU. Pinion Property Management had a condo they thought they might be interested in. They were told they had to pay an application fee of $ 50 per person (I checked it says $ 30 per person on their site) BEFORE they were able to even look at the property. When I asked about that, they said it was occupied and «they couldn’t just have a bunch of strangers going through someone’s home.» So they wanted us to pay for something sight unseen, that might or might not be available. They then pressured us saying there was a pending application, but if we got ours in now, we would be next in line if that fell through. So $ 30-​$ 50 each for a property that might or might not be available, and could be totally unsuitable once they’d seen it. Seems like a big money-​making scam for them on the backs of poor students. No thanks, we will be going elsewhere.

Luckily I have never had to rent from these terrible people but I work next door (they own the whole building) so I have far too many interactions with the employees. The women that work in this place are all rude and (sorry) down right BITCHY for no reason If someone parks on the side of the building they will call and have your car towed (since the 3 people who are there at a time need all 6 parking spaces). Whatever you do stay as farrrrr away from this place as you can! So rude!

This is my second time renting from Pinion, once in 2011 and now in 2013. If I had a choice, I wouldn’t rent from them. In a small college town, there simply aren’t that many landlords/​managements to choose from.
At the first apartment (2011), the place was okay when I moved in. However, upon a few weeks of moving in, the toilet started «sweating» and leaking, knobs on some drawers were missing, sink with garbage disposal was smelly, and eventually, the walls started to mold where the bed was.
Contacting pinion about it, they said the toilet leaking/​sweating was NORMAL and that they can’t do anything about it. It would basically flood the bathroom and I would always have a towel on the floor. They did nothing about the sink and garbage disposal and blame the mold on me because I put the bed too close to the wall.
Best believe, I got the hell out of there as soon as I can. I cleaned the place up (looked better when I moved out than when I moved in) and they still charged me a cleaning fee! Did not get my full deposit back.
At that point, the staff was also very rude and not very nice. They have since changed many of the staffs.
At my current apartment, it took them almost two months for them to «renovate» the apartment into a better condition. They claimed to be changing the counter tops, stove, paint the walls, and everything. They also said it would be ready in two weeks AT MOST. Funny that two weeks turned into two months. I was homeless for two months. It sucked and affected my schoolwork.
I moved in, expecting the best apartment ever because I waited two months for this ‘almost new’ looking apartment. The paint job sucked. It was sloppy and totally a different color from the previous wall paint. It looked like they painted it with a toothbrush. I could not close the bedroom door all the way because the paint is so thick on top of the door. The new stove was so big that it blocked some of the drawers from opening at all. Many screws were loose. The sinks were clogged.
I am a construction worker, so I fixed the things that I could with the tools i have.
I have NOT had a good experience with Pinion Property. I get stressed every time and lose hair.

These f**king people charged me an additional $ 900 on top of stealing my entire security deposit! I spent two days making that place ten times nicer than when I moved in. I lived here for three years and rent climbed $ 125 in my stay then another $ 100 after I moved out. They were pet friendly when I moved in then two years in I got a notice on my door that I had to get rid of my pets or move. I had two indoor kitties and made more than sure that the place was top notch when I left– shampooed carpets, washed the walls, bought new stove trays, even filled in the chips in the sink and fridge which were there when I moved in! Do not let Pinion Property screw you over. If you must live in one of there places, take photos and write a friggin essay on the damages that existed in the apartment upon move in. They will give you a piece of paper with three little lines for you to fill out– no! Write an essay cause all that they told me what that «those damages were unaccounted for in your lease.» Write a novel about the damages, then maybe you wont get an additional $ 900 charge. But definitely don’t expect your original deposit back.

had an issue with our toilet, and needed it fixed asap Pinion sent out the maintenance within 20 min, had it fixed within an hour. Super helpful and the maintenance guy was awesome he ran home to get his other tools, incredibly fast so that way i could make it to work in time. Awesome rental company, and ladies in the office were super helpful about everything we needed to get approved to get our apt.

I highly do not recommend Pinion! They have the worst customer service I have ever had to deal with. When I first moved in, I expected my apartment to be in live able conditions which is pretty standard. However, on my move-​in date, I discovered the toilet had a leak and the oven/​stove were completely broken, along with a few lightbulbs around the apt that weren’t working. I called them and they said they would try to have someone out to fix these problems as soon as they could, which puzzled me because why would they allow me to move in to a place that I wasn’t able to cook or use the restroom?
I wasn’t able to officially move in to my apt for another month because they still did not hire anyone to fix the stove and toilet. Despite these huge inconveniences that prevented me from living in my apt, Pinion refused to refund me that one month’s rent. It just doesn’t make sense to me to pay one month of rent for an apt that wasn’t in live able conditions and due to that, I had to find housing somewhere else for that month!
I called Pinion demanding a reasonable explanation why I wasn’t being refunded and after talking to Jamie, who was extremely extremely extremely rude, she still refused to refund me. Jamie interrupted every single one of my sentences, yelled at me and even had the nerve to hang up on me! What kind of «customer service» is that? I tried having my mom call in and Jamie once again interrupted her, raised her voice, and hung up on her too!
Stay away from Pinion!!! There are definitely other properties around Corvallis that won’t give you this much trouble and are a lot more professional.

DO NOT, repeat, DO NOT do business with this company! Upon moving out of our condo rental two months ago in great condition, they have not returned our deposit nor have they provided any accounting of any reason for keeping our deposit. This is against Oregon state law. They claim to have sent the deposit to us, but that it must have been lost in the mail. Yet, they have refused to replace the «lost» check.
They have threatened to give bad references against us because we have demanded that they return our deposit, which is a substantial amount of money. How unscrupulous, defamatory, and unethical is this?
We now have to hire a lawyer to try to recover our deposit, as well as protect our reputations, which will put us out more money until we can recover funds from them. We are reporting them to the Oregon housing authority. This is fair warning to anyone out there looking to rent, or for landlords looking to list properties for rent: DO NOT DO BUSINESS WITH THIS UNETHICAL AND LAW BREAKING COMPANY!