Paradise Spa & Nails

I’ve gone back a couple more times and the attention to detail has gone downhill. I hadn’t been back in almost a year and tried again the other day b/​c the ambience is still great for a girls day. But I regret it. My cuticles were so poorly groomed that the manager noticed while I was paying and began to trim them again herself. My nails still had that piece of nail stuck to them that you have when you don’t file well/​completely. At that point I just wanted to get out of there. Won’t be going back.

If it was possible to give this place no stars I would! I’ve never been to a more unprofessional establishment. My experience began with the manager following me out to my car when I decided I didn’t want to wait for an extended amount of time, which is unusual for during the middle of the day when there weren’t many people there, while she sat there texting on her phone right at the entrance not doing anything; I mean if you want to do that at least take it to the back. After leaving she followed me to my car, knocked on my window of my car and offered me a discount in order to me to give it another try. Might as well right? Who can turn down a discount. The pedicure was mediocre and over priced and the large selection of polish is a joke when they are all dried up. I also got a full artificial set by another employee and while he was putting them on he was trash talking the manager who was 10 feet behind us. Thus making me and the woman sitting next to me a extremely uncomfortable. After glueing 4 of my fingers together and having to rip of a nail because it was placed incorrectly he was finally done. While waiting for my nail polish to dry I examined my toes to ensure it was done to a minimal standard for the almost $ 50 I paid for it. I was completely disappointed. I noticed many of my toes weren’t even completely painted and two had already chipped due to the nail polish being so dried out. When I told the manager she blamed me and then had the employee watch as she fixed my toes. After he left she proceeded to blame me for the chipped polish and then had the nerve to say I was taking advantage of her. I mean if they were done correctly the first time I wouldn’t have had to have her spend 15 minutes cleaning them up. I hope no one else receives this kind of service ever again. I would never recommend this place to anyone I know!

Clean salon, friendly people, scented water, and free drinks! I got a mani/​pedi, price was standard, and I had a great experience. Will definitely be coming back!

My family came to visit and the staff was amazing!!! Margaritas and the best pedicures you could get! My French tips never looked this great! I would go here any time!

So here we go. As a frequent person of nail salons I want everyone to know why I am a reviewer of this place. Incredible service, but unfortunately last time I was there with my girlfriend and my mother was next door getting her done. Well she shows up and we aren’t quite done so she decides to get hers done as well. Well next thing I know (we are at La Play next door getting an appetizer) and mom comes in to meet us and her attendant mentions that her son didn’t tip well (he suspected the manager or possible owner might be stealing the employees tips). To say I wan incensed is an understatement. I have been a bartender for over 20 years and have lived on tips. The tab was 96 and I tipped 30 on it. The lady was incredulous and even followed into the restaurant after I berated her in front of everyone. This lady has literally been stealing half of all those people’s tips. Just please be aware of your CC receipts and make sure that this doesn’t happen to you. And as a post script I apologize for the profanity I used in the salon.

First time me and the wife visiting this place. Nice setup, clean, four choices of pedicures, complimentary margaritas (mango & strawberry). I was manicured and pedicured in about an hour, but my wife on the other hand her service was a little slow — it took about three hours. Prices seemed to be reasonable in comparison to other salons of equal. I gave this spot three stars because of how long it took them to take care of the wife. We might try this salon again only if we have the time.

This is the only I’ll come for my nail needs. If I can’t make it I’ll wait. The inside décor is nice and they do have complimentary margaritas, wine and water on hand. They have tons of scented oils that they use for your pedicure should you choose to get one. They take their time and actually massage your feet and legs thoroughly. One thing I love about this place is their polish selection. Endless color possibilities with both regular and shellac polishes. Karen is an eyebrow goddess. I recommend trying this place if you’re wanting to relax & feel pampered. Paradise nail and spa definitely gives you that spa feel.

if I could give it a no star, I would. poor customer service, all the owner care is $. Doesn’t have enough technicians to do the client but still telling clients to get in the pedicure chair and wait for at least 30 minutes to an hr. Booking an appointment is useless, when you come in the owner still going to say I forgot or doesn’t keep track or no one to do it if none is available. Technicians are unprofessional. Owner is so rude and loud. I couldn’t even relax while I was there, owner kept speaking in her own language across the room. AGAIN, DO NOT TRY.

Hi everyone we just want to put it out there that we the paradise spa and nails workers get our tips fairly. Tina write down the tip on the paper and we get it at the end of night. So we don’t want people to misunderstand about anything about the tip money. We work like a team and we are like family. We really appreciate our customers to give us a business and please let us know anything and we will try our best to make customer happy. Please help and support us and please don’t use Unilocal to make customer think bad thing about our salon. Gods bless you and your family.

The nail salon looks so beautiful but the owner is really bad ! Some technicians tell me if I give tip to them just let them know unless Tina cut the tip off.

I just moved here from California, after a not so great experience at a nail salon near Politics I decided to give this place a try. The décor is really pretty and I was greeted with a smile by Tina. She’s really friendly and funny. She offered me a water, wine or margarita from their new margarita machine. I decided to give one a try. The margaritas are pretty good.
My pedicure was nice and long, you pick a scent for your tub which is fun. The pedi tubs have a fresh new liner for each new client and the tools are sanitized and come from a sealed package. Tina did a great job on my acrylics. Today Karen did a great job as well. I’m so glad that I’ve found my nail spot

Just a quick update from my post from October. I have been to Paradise Spa and Nails three more times since my initial visit and could not be happier with the results and the friendly service. Things just got even better as the spa now features a margarita machine to make your experience even more enjoyable. Love love love this place.

Although the staff is very friendly, the manicure I got was poorly done. I expected much more and ended up with lousy looking nails that are going to have to be redone somewhere else.