Spa at The Del

Be wary of booking at this Spa. My wife and I came here a couple of years ago and it was nice but we are here now for our 22 wedding anniversary, stayed at the del hotel, booked our appointment when we arrived on Saturday so we could get a scrub and massage on Sunday before heading to the airport. We pack up, leave our room and the spa tells us they have given our reservations to someone else due to a glitch in their system. So even though they remember us and our reservation, they still let someone else have our appointments. They offer later times but we have to be at the airport. Extremely disappointing. I won’t be back and encourage others to book elsewhere.

First, the front staff is friendly and professional. My eyebrow wax appointment was over 15 minutes late, which was fine, but I did expect an apology. None was given. When I asked the esthetician if she was having a busy day, she replied «Not really.» She was not friendly. I should have left. After she waxed my eyebrows, she did not show me her work in the mirror. When I returned to my hotel, I found that one of my eyebrows is shorter by 20 percent and will have to be completely pencilled in. She had one job to do, and she blew it. Save your eyebrows and get them taken care of at Nordstrom.

Great experience! Just had a 30-​minute massage but was the perfect way to relax before a wedding I attended. Derek did a great job and really got the deep tissue but relaxing massage I needed for my bad back! It’s worth the prices. Also used the hot tub, steam room and showers all included! You also get access to the private pool all day.

My sister bought me a «spa day» for my birthday, and it was the best mani/​pedi experience I’ve ever had! I got there and my technician was so sweet and friendly. I was given champagne and was pampered head-​to-​toe.
If I didn’t live in Virginia, I would only go here!

DOWNHILL! MOLD EVERYWHERE! We have been a few times before and it’s been nice. It’s been a while since our last trip and it looks like it’s been that long since it’s been cleaned! Mold everywhere!!! Holes in the furniture, walls and woodwork so dirty it was disgusting. The men’s jacuzzi had a ring of mold almost the whole way around it. Got out of there as soon as we could. The massage itself was average at best. I’ve had a lot better for a lot less! I’d stay away for a while… It needs a full remodel.

What you’re paying for at the Spa at the Del is access to their facilities which include a relatively serene and relaxing environment among the hustle and bustle of the busy Hotel del Coronado.
There is a small lap pool which is enclosed by plexiglass windows so you can still enjoy the view of the beach while still having some wind protection. There are only a limited number of lounge chairs but given that most people aren’t spending all day there, they weren’t very full. There’s a jacuzzi, steam room and fully-​equipped shower facilities.
Service was too-​notch, especially the ladies at the check-​in desk and helping to stock the facilities. I would note that my masseuse was pretty chatty (at least for the first 10 min until she got the hint that I generally like a quiet massage) which was surprising as I would generally think quiet is the default.
At $ 175 for a 60 minute massage (with an automatic 20% gratuity), this is on the pricey side. If you’re staying at the hotel this may not be worth it since you already have access to the hotel’s facilities but you only have access to the spa facilities if you booked treatments. The spa opens at 8:30 and when you have treatments booked, you have full use of the facilities all day with in and out privileges.

The rating and information provided is not based on any spa services. It is only based on the cleanliness and condition of the Men’s Sauna facility, and offerings.
Spa Type: European/​Resort
Admission:
— $ 55 (Day Pass/​Guests & Non-​Hotel Guests)
— Free with any service
Vanities (3)
— Stocked with standard essentials, 2 with sinks.
Showers (3)
— All stocked with Shampoo, Conditioner and Body Wash
— 1 Handicapped
Saunas (1)
— Wet/​Steam
Pools (1)
— Warm (Jacuzzi)(101°F)
Lounge: 7 chairs and 2 Recliners in a good sized room with a TV.
Overall Impression: Standard Hotel Spa in both size and amenities — Small and a little cramped, but nicely kept. $ 55 seems reasonable for non-​hotel guests, but way too much to ask of someone staying at the hotel. Especially for what they have to offer in the way of facilities.

Flavio the massage therapist was excellent and got the knots out. Also Veronica at the front desk was very accomodating. The lounge areas were nice. Prices not cheap but worth it.

This place was ok to ehh. My husband had a conference at the Del Coronado so I decided to tag along and relax. I booked a 10:30am appointment on 10/​13/​2014. We just flew into SD (from SJ) that morning and when I arrived the front desk and esthetician were a bit annoyed. They said I was late but I informed them I booked at 10:30am online, they said well you cannot book 10:30 it would have to be 10am so you are late. Then they just changed the subject and the facial lady said do you want to change into a robe or just go straight to the facial… I said ummm I don’t mind since they made me feel bad for «being late» (even if I booked 10:30am online). The lady had a bit of an attitude but tried hard not to show it… Anyhow the facial was ok, I like honesty and she attempted to start extracting but I had nothing to extract.
Anyway I should of booked a massage. People go to a Spa to relax and they made the whole experience a bit stressful and blamed the customer for being late… Plus the spa is small…

This was my first spa experience, and my first massage, so I was a bit nervous. The staff at the spa made me feel completely comfortable, removing any doubt I might have, and the massage was completely amazing. Holly Rockwell is a master of her craft, and I will absolutely be asking for her each time I go back. Beyond the amazing treatment, the facilities are spectacular. After the massage, my wife and I relaxed by the spa-​guests-​only pool, looked out at the ocean over the vanishing edge pool, sipped some delicious beverages, and completely enjoyed the experience. I left there feeling incredibly refreshed and can’t wait to go back. I can’t believe I hadn’t done this before, but I’ll definitely be back to the Del for more!

I will never know exactly what the services are like because the customer service I experienced before my scheduled ervices caused me to cancel all appointments with no plans to ever return. I had two appointments scheduled– lift facial and lymph drainage massage.- so more than three hundred dollars in services. The day before I inadvertently get sunburned at the beach with my kids-​missed some spots with the sunscreen and have some painful red patches on my neck, shoulders, chest and arms. I called the morning of the appointment to see if I could still have the procedures done. Long story short, the answer was no. When I asked to reschedule, I was told I’d still be charged for one service because I wasn’t giving 24 hours cancellation notice (24 hours ago I didn’t have a sunburn!!!) but that they’d cancel the second one with no charge as a courtesy. I live here on Coronado and could have rescheduled for the very next day; they still have to charge me according to Arlene on the phone. So, at the Del, charging 160 dollars for nothing still amounts to a courtesy evidently. As you can guess, I won’t EVER be rescheduling.

What a treat to enjoy a couples massage with my newlywed and then have access to the spa for the day to enjoy the private pool, whirlpool and steam room! It was the most relaxing day and just such a treat!!!

I may have just had the best massage of my life. I get a massage about once a month, but the Sweedish Massage I got as ½ of our 50 minute couple’s massage was incredible. The right amount of pressure, the right amount of talking, the extra attention to problem areas without skimping elsewhere. Dreamy.
Also loved the facilities. Loved the sitting area, the female-​only hot tub, the key less lockers and the ample sunlight in the lounge area. It’s a bit cheesy, but I also liked the heart made out of rose petals outside our massage room.
Agree with the previous reviewers about the reception area being a little cluttered, the exorbitant prices (a theme at the Del, even for someone who doesn’t mind paying good money for good things) and the lack of food options, but the balance of my experience was good.

I just had an amazing «shell» massage by Holley. I would definitely recommend this place. The facilities are clean and the staff is super friendly. Just what everyone needs during the hectic holiday season… stop and give yourself a treat!

Hotel spas can be hit or miss. This particular spa is a combination of both hit and miss.
Misses (in no particular order):
1. Spa lobby is crammed full of clothing (and awful, overpriced clothing at that). Take a few racks out.
2. For a spa at a hotel where you can technically spend several hours enjoying treatments, hot bath, steam room, pool… they offer no food. Reason? We were told bird problem. Given the other restaurants outside within a stones throw — this makes no sense. But when lounging outside during a spa day, some food options should be made available and would improve my impression of a spa at the world famous Hotel Del. Also, we didn’t see any birds. Offer a light menu, you are a part of a hotel.
3. As is the case with the entire Hotel Del, carpeting is disgusting. Please clean the stain on the carpet directly outside the quiet lounge area for men.
4. Music. The music piped in around the spa tends to sound like suspenseful elevator music. In the treatment room, my therapist changed the channel to a very typical pan flute style. Since the music was looped — it is kind of annoying. Update music for the 21^st century spa experience and have ipod docks for therapists to select music for their individual clients.
Hits (no particular order):
1. Nice enough staff.
2. Locals pricing on services.
3. Comfortable massage tables.
4. Validated parking for 8 hours.
Neither Hit nor Miss:
1. Massage itself. I get a massage every other week. While I generally go to the same therapist, I have seen therapists across Southern California, Nevada, Mexico and even St. Lucia. This doesn’t make me an expert, per se, but it does allow me to offer this insight — as noted by other reviews, the therapists are only okay. My deep tissue was fair, not awful nor great. If you calculate price into the quality of the service, the service was a step below fair. Frankly, at their prices, I expect more. The ambiance surely doesn’t justify the double the average cost for a massage.
2. Facilities. The pool is small. The seating around the pool is cramped. The showers, steam room, etc, are displaying a bit of wear. Nothing was neither a deal maker or breaker, though.
3. An unusually disproportionate share of unattractive, overweight people getting services. Obviously, this is no fault of the spa — but DAMN.
My wife and I walked away from our experience at this spa rather unimpressed. We weren’t outrageously disappointed — but we would not recommend the del nor would we consider returning and that is unfortunate given the location of the spa.
cheers.

I cant think of a better activity for after an engagement than a couples massage at the Hotel Del. When you stay at the resort you get a discounted rate so make sure you check the package options. I really liked my massage. It was a Swedish massage that was relaxing but she was also really going at some of the knots in my back. She also listened and spent some extra time on my hands and wrists. After the massage we lounged at the pool for a bit. It was my first spa massage experience so I don’t have much to compare it to. The facilities probably aren’t as nice as some of the other options around but it sure has the nice view and location.

First with the good: I liked the ambiance and the facilities. They were comparable to other day spas I’ve been to– a little small perhaps but that did not bother me. I especially liked the pool outside where it was very peaceful to lounge and look at the beautiful scenery. I also took advantage of the special Wednesday rates (thanks to Unilocal!) and that’s a great bargain.
So, what’s not to like? Strangely enough, my massage was not good. I get a massage every couple of months so I’ve had my share and this was actually one of the worst I’ve ever had. At the beginning my therapist asked if there were any areas to pay attention to and I said to please concentrate on my shoulders. The masseuse then proceeded to ignore them. When the massage was almost over I had to ask him to go back and please spend some time on my shoulders. Who gives a massage and forgets the shoulders?! And if any readers are wondering whether perhaps I confused him and he thought to avoid the area I discussed, I was absolutely clear. I actually got the impression that he forgot many times during the course of the massage what he was doing — kept repeating the same move and stopping. my recommendation is to get recommendations on specific therapists before going here.
Finally, one very weird thing of note. After I was checked in and waiting for someone to bring me back to the locker room and such the front desk person began to clip her fingernails in front of me. I was appalled. It seems to me that the issues I experienced could probably be fixed with better management.

I came to this spa with a group of friends. I’m not sure about pricing since my friends were treating but they did mention being able to get a discount for the massage by purchasing the Spa deal sold at Costco.
We all received an hour long massage. I really enjoyed the Swedish massage I had and liked that the massage table was heated. I get cold easily and this was a special treat for me. The room was also very nice and comfortable.
After everyone’s massage, we had some time to enjoy the warm jacuzzi especially since it was a cold day outside. I liked how they had someone making sure the towels and items in the bathroom remained well stocked.
I didn’t get a chance to try out the pool with the fire pit since we were on a time constraint, but I will be sure to check it out the next time I’m back.

Wednesday $ 99 special! Yup, that’s what makes this a 4 star experience.
My swedish massage was by Carolyn, and she was amazing. The only downside was that it was over entirely too quickly.
The front desk staff was very nice and efficient. I always saw someone stocking towels, picking up cups and towels, and making it a generally well kept spa.
Why not 5 stars then?
First…the spa does validate parking… but only for 3 hours. Why would you only stay for 3 hours? Well, we stayed longer thinking we were good to go with parking, but were charged $ 15 for the extra hour we stayed. Good lord! We should’ve just valeted for that price.
The space is a little tight. The dressing room is fairly small and if there is just one more person changing in the same section as you, well, you pretty much have to wait. It’s very tight.
The bath amenities were fairly cheap. They sell some very nice products at the front of the store, but in the showers and the vanity area, the products were different and not very good. I skipped using the hair products and lotions. You might be better off using your own.
Otherwise, the fire pit by the pool was a nice touch. The lounge chairs were so comfy, I could’ve slept for hours. The pool looked great, but it was chilly out, so we only enjoyed the view.
Definitely worth the $ 99 special. Now, full price, that’s another story. The massages normally run $ 155 for a 50 min, and $ 160 for a facial. That may be a bit much for what you actually get. But, the special (without the parking) is quite the deal.

Blah. I was underwhelmed, especially given the Del’s outstanding customer service in all other areas. The spa prices are outrageously high, and no one offered me a «locals discount!» Damnit! I had a hot stone massage that was pretty awful. My masseuse used too much oil and the rocks kept sliding off – one slid right off my chest and hit me in the face! Relaxing. She apologised but still– she also kept clanking the rocks around in the crockpot thingy.
Locker room is kinda sucky, the issues with the steam and jacuzzi seem to be ongoing, judging from the other reviews. The private pool is nice and the lounge chairs out there are comfy. Need more snackys and drinkys though.
For locals, your $$$ will go much farther elsewhere. The Catamaran is much nicer and more reasonable.