The Range At Lake Norman

The range itself is nice, the staff couldn’t be anymore unhelpful… especially at the front desk. Feels like the people in the store (in a customer service role) hate customer service or feel bothered that you are there. I’ve been there ten times or so same thing every time. I will say the guy that works inside the range is really nice and helpful.

Meh. Very nice facility. Staff knowledgable though not overly friendly. They will answer a question if asked. Just not very proactive. Left some firearms for repair, cleaning and test shooting. Didn’t hear anything for a couple of weeks so I called and they hadn’t been touched. Finally went to pick them up and no repairs were done. Will go elsewhere next time.

Just getting into the sport here in the last year and have been to this range a handful of times. Of all the ranges that I have been too in the area this is my favorite to shoot at. Close to my house, they enforce the rules but in a nice way. This is my go to range !!

I have been here a couple of times in the past and never had a great experience. I would say mostly 2 – 3 stars. The staff has never been friendly and it seemed like a chore for them to take my money and get me in to a lane. The gentleman that ran the safety briefing and showed me to my lane was helpful, he gets 4 stars.
The building is pretty new, and they are proud of that, and they should be. But it doesn’t excuse the better than thou attitude.
Check on their pricing before you go, they may have increased their prices. I recently saw a online Group coupon they had posted and the retail value is $ 234.50 for a day shooting. $ 234.50 to shoot there!!! I cannot afford that just to shoot for 1 – 2 hours. That is crazy.
With their retail prices that steep, I am forced to find other places to shoot. I may even meet a friendly face.

I have been to 1 other range here in NC and this was my first time shooting. The environment was clean, professional and well organized (no hanging dear heads which is a plus for me — I hate that crap) From the moment I walked in, the staff was friendly and willing to assist. They definitely quieted my nervous energy. Everyone was knowledgeable but not condescending. I have heard their prices are more expensive but I think the piece of mind is worth it. Will definitely be back!

Very nice, clean range. I think the staff is friendly and not arrogant as some of the reviews state. The one con I have is the lane rental prices. It cost me over $ 30 this past Sunday to shoot my new pistol and I had my own eyes, ears, targets and ammo!

They’ve deleted two previous negative comments by me. Do not shoot here, most of the people are arrogant and condescending

This range is great. Please enjoy this place. Great place.

I’ll start by saying that I’ve never posted a negative online review in my life but the Range at Lake Norman has motivated me to change this habit.
I’m a member who has been treated so shabbily, that with 6-​months left on my prepaid one-​year membership, I will never return.
I could write an entire essay on the situation but just know that there is a customer service problem in terms of staff, and that the issue goes all the way to the top. I would recommend that you NOT make a membership commitment to this business. Based on my experience you will not be treated well and when you have an issue, they will ignore your reasonable request to make it right.
If you stop in off the street, rent a shooting lane and have a bad experience, you can simply not return and you suffer no financial penalty. When you’re a member you are stuck. In my case the ownership would not so much as reply to my respectful request for a pro-​rated refund based a very negative membership experience.
Its really too bad that they built a beautiful facility but don’t have the commitment to a basic level of customer service that would make it a really enjoyable place to shoot.

Groupon Deal is a farce. «All day» lane rental reduced to 30 minutes with only one box of ammo-​false advertising! Won’t be back!

This is a nice range, they have only been open for like a year. The building is feels new and if very clean and organized. They workers were also very pleasant and helpful, although there could have been a few more on working as it was a weekend and was busy.
One of the negatives that i found was they charge you for rent a range for the day ($ 25), even though i was only there for an hour. Boxes of ammo and rentals were pretty reasonable. All and all i would say it was a pretty positive experience, and i would def go back!

I’ve only been to a handful of ranges as a rookie gun-​owner, but none compare to this. These people really have their act together. Friendly people, great service, & outstanding venue.
I still have yet to take a look at the rifle range, but it is absolutely great for pistols.
A very close «second» is the customer demographic it attracts. The staff can be as adamant as humanly possible about safety but if you get people in their that just don’t care, it tends to make me nervous. I don’t care what you say, I JUST DON“T TRUST PEOPLE, especially with guns.
That said, it was good to see everyone following the rules, a staff member watching over at all times, and cameras on each lane for further supervision. I mean, if I was doing something wrong, I would want a staff member reviewing tape and pointing it out to me, so again, it was good to see.
Overall, it was a great experience here and I plan to consider this my new range of choice. Just FYI, you need to use total metal jacket ammo for range time (which is of course sold here).

Driving more than an half-​hour to get to a gun range was getting old. I was so happy to see this range open up in Cornelius. They have all the amenities that you would expect a range to have for modern shooters. I come here for recreational purposes and have found the range more than suitable. They have fully electronic systems and the lanes are wide and not tight like many other ranges. They also offer memberships that are competitive to some of the other ranges around the area. Daily lane rates are a bit pricy, but considering their location they can charge that much.
However, stray away from the touristic prices for weapons and ammo. There are many other stores that just sell and you’ll want to visit those. The prices they quoted me were $ 200 more than several other stores and I just couldn’t bite that bullet.
Come here for the range and range only.

My dad came down to the area to visit, and while my wife and mom went shopping we decided to check out the «grand opening» of The Range at Lake Norman. Now I’ve been to shooting ranges before, and they have been rather lame. They were all outdoors where everyone had to shoot and check targets together, you had the sun baking down and blinding you and there were a bunch of crazy old guys shooting off huge guns just to feel cool. Needless to say I had some pre-​conceived opinions of how I was going to enjoy my time at The Range, but luckily this place blows any range I’ve been to away.
It’s an indoor, air conditioned range where everyone has their own little lane with barriers on both sides. Since it’s indoors and the targets are automated (think of the targets you see in cop movies and shows) you go at your own pace and don’t have to worry about keeping time with everyone else.
One of the most important things to note about The Range is the staff. They were not only friendly but super helpful, and this is extremely important for anyone who is not familiar with handling firearms or with how a range works. My dad and I are both well-​versed in firearm protocols, but since it was our first time there we were still made to watch the mandatory safety video. Anyone who doesn’t feel comfortable after that is encouraged to speak with the staff for more in-​depth rules. Also, if you just happened to go out and purchase a new gun and have no idea how it works, they are more than happy to walk you through it. Safety is the most important factor of firearms, and the staff is completely dedicated to making sure everyone stays safe by being easily approachable.
Also, The Range is very diverse in terms of who goes there. Rather than being full of a bunch of old guys there were groups of young guys, couples, families (I was surprised to see young girls handling firearms) and solo people all present and accounted for. Maybe it’s a Southern thing, but you would NEVER find families (or even women) at a firing range up in New York. I think it’s great, and I’m eager to come back and start introducing my wife to shooting. This is something I would never do at a range in New York, but I think she will feel very comfortable if we came here to do some shooting.
Now let’s get on to the pricing. To rent one lane for the entire day is $ 17, or for $ 25 a day two people can share one lane. If you don’t happen to have a firearm handy or want to try out a new model before buying it, you can rent them right at the counter. My father and I rented a handgun and it was only $ 8, which isn’t bad at all. Now here’s where things get pricey. If you don’t have your own targets and ammo, they do sell it there, but it is marked up quite a bit. We spent $ 11 for the same box of ammo we could have picked up for under $ 5 in the store. So if you’re there for awhile and blowing through several boxes of ammo it can add up quickly. Same goes for the targets… they have a large variety of them but they cost more than they would in the store. All in all, my dad and I spent a little over $ 70 to share a lane with one gun, two boxes of ammo and a pack of targets. On the plus side, they will supply eye protectors and ear muffs at no additional charge.
The Range at Lake Norman is a great place to do some target practice, whether you’re a pro shooter or have no idea what the muzzle of a gun is. If you are the latter the staff are eager to help guide you through this new experience in the hopes of not only making you a safe firearms user, but also to get you hooked on this fun sport/​hobby. The biggest thing keeping me from giving the place five stars is the price… if you don’t have your own gun, ammo or targets the cost can rise up pretty quickly, especially if you’re having a great time and blow through ammo faster than you realize. I’ll definitely be coming back here, and next time my wife will be in tow.