Camp Wagging Tails

Absolute worst customer service ever! I can appreciate expecting to have proof of up to date shots, but this place is ridiculous! Printed records with dates should be sufficient, but not here. I have boarded my dog here 3 times that is enough! The attitude they have is that they are doing the customer a favor. They might want to consider a business plan that is providing clients with convenience, and a feeling that they actually enjoy animals. Thank you, is also a nice way to show appreciation for a customers business. When I picked up my dog last time they brought out my dog and his belongings, continued talking amongst one another and did not even thank me for the business.

Jax LOVES Camp Wagging Tails!!! We have had such an amazing experience with them and I know he is always in great care. I can go on vacation without worrying whether or not he will be taken care of. Every concern I’ve had they have been extremely patient with me and answered all my questions with respect and kindness. I recommend camp Wagging tails to everyone! They know what they’re doing!

Stay away from Camp Wagging Tails. I was really excited to find a place where my 19 month old dog could go run and play and get some adolescent energy out. Mind you, this is not my first dog and other dogs have been in doggy daycare before and I loved the experience. But that wasn’t the case here at all.
When we arrived for the temperament test, they took her from me immediately and locked her by herself in a room just off the lobby while I was going over paperwork. They didn’t give her time to sniff around, they didn’t so much as let her sniff them. She immediately starting barking, crying her scared cry and scratching at the door. I asked what the room was and apparently its one of their grooming rooms. I asked why she had to go in there and they said they were waiting for the other dogs to go to the play yard before the test. I totally got that they needed to wait for that, but again, I asked why she couldn’t just wait with me in the lobby until they were ready. No real answer. I explained that it was making her scared and they had no answer.
I was reassured it would only be another minute or so before they’d take her back and introduce her to other dogs so I left and waited outside for another 5 minutes. I continued to hear her cry the whole time, still locked in that room.
THIS is how they prep dogs to see if they get along with other dogs!!! By scaring the crap out of them first! It’s the equivalent of bringing your child to daycare for the first time and locking them in the closet for the first 10 minutes.
Someone from the organization came outside as they saw me standing there on their cameras listening to my dog cry and asked if everything was OK. I promptly said no, that I still heard my dog crying from being locked in a room by herself in an environment she wasn’t used to. They didn’t seem to care at all that they were scaring her to death. I got a snarky «well„ maybe this place isn’t for you.» You’re right, its not. We won’t be going back there ever again!

Bring your pets here!!!
I am a nervous first time puppy owner and I had to leave my baby for a week. Our vet recommended camp wagging tails so we checked them out. First of all, they are incredibly thorough. They have to evaluate each dog in-​person before they let them stay. It’s nice to know that they won’t let aggressive dogs in.
Second, they were soooooo nice when we arrived. The staff is very friendly and answered my many questions with a smile. They also gave me an impromptu tour of the kennel area! It was spotless.
Third, they let me call and check on my pup during the week. Whenever I called they put me on hold and checked with someone to get details about how she was doing and gave me specific information about her.
I cannot be more impressed with them!

We really love this business and so does our dog Murphy! They are very friendly and attentive to their customers. You know it’s a great atmosphere when your dog is excited when he arrives for the day.

This place is fantastic! I brought our two pups here for their first visit over the weekend, and man was it worth every penny. They spent two nights at camp and came home so exhausted and happy from playtime — exactly what we wanted!
These people clearly know what they’re doing and have excellent procedures in place to manage everything: drop off, pick up, boarding, grooming, feeding, playing, and everything else. The staff is friendly and clearly enjoys what they do, and they have both indoor and outdoor play areas for dogs in case of rain or other inclement weather.
My dogs came home smelling yummy, so I think they wipe them down with doggie wet naps after playtime, which is fine by me. You bring your own food, but you don’t need to provide toys or bedding, which saves a lot of planning time when you’re dropping off your pups.
Great way to entertain your dogs while you’re away at work or on vacation, or if they just need some play time to get out some errant energy. Only downside is that there’s a pretty hefty cancellation fee ($ 25 per dog) if you cancel too close to your boarding date, but I guess that’s not so different from a human hotel. I also wish their overnight camp were a wee bit cheaper — $ 66/​night for two dogs means that I usually choose the vet ($ 60/​night for 2 dogs) instead of CWT, even though I would rather have the pups at CWT every time.

As a long time customer of Camp Wagging Tails, I cannot emphasize enough the level of professionalism, care and respect they give to their clients.
When I first rescued my dog 7 years ago, she had been abused and was very weary of other humans and dogs. Her foster mom suggested taking her to doggie day care so she can socialize with other animals and regain trust with people. A friend suggested Camp Wagging Tails and that was 7 years ago. In the past 7 years, my dog has gone to day care at least once a week as well as boarding a few times a year.
Now my family has two awesome dogs, and every week they bolt in the door, excited and ready for a day of fun with their friends and the staff at Camp Wagging Tails. When I leave them there for day care or boarding, I have no worries at all, I know they will be cared for and loved.
Thank you CWT, for providing a loving and safe environment that we trust every week.

Really love this place. Even more so, my dogs love this place (that’s what it’s really all about). It’s always a great sign when the dogs drag you through the door and come home at the end of the day and just flat out crash from all the play time.
Our dogs have been going here once a week for several years now. When we head out of town they typically get boarded here and love every minute of it. We also get the peace of mind knowing they are taken care of.
I’ve spent many years running a foster home for a humane society where I was the primary care giver for six +/​-​dogs at any given moment. From what I can see, there is a lot of great practice and genuine care by Camp Wagging Tails for all their campers and boarders.
It also speaks well for them when you have to plan ahead for space during peak seasons because so many people also love this place. They really do a top notch job and will always get our business.

Update. Spoke to ower about my pets and he had called the vet to confirm all my complaints. He listened to all my complaints and then told me he was sorry about the lie about the green mold. He then said thank you for the call and he had hoped I was satisfied and I told him I think he should return the charge and he said he would not do that. He then removed e from Camp Waggng Tails FaceBook Page and removed the complaint. This is so potential customers cannot read about it and therefore are in the same position I was when making arrangements for my pets to stay there. Beware

Lexi the Corgi’s Home Away from Home
Lexi is a 5 year old Pembroke Welsh Corgi and he loves Camp Wagging Tail. You pull up in the driveway and he immediately know where he’s at. You open the car door and unless you immediately catch the leash, you catch up with him at the front door.
They take good care of there clients and while it’s quirkly and does not work all of the time you can log onto the web cams and check up on your dog during the day.
We don’t get him here as ofter as we would like or rather, as often as he would like but when we do, he comes home exhausted from all of the playing.
Looking for a doggy day care, take a look at this place.

Wonderful Place! My husband and I are in the process of moving to the Charlotte area. One weekend we came down to do some house hunting and we had to bring our dog along with us. Because of my poor planning we didn’t have anywhere for him to go during the day while we were looking at houses. So while we were driving down I searched on my phone to find a doggy daycare and came across Camp Wagging Tails.
I contacted Camp Wagging Tails by e-​mail to see if there was any way I could get my dog in for a day of play. Within 15 minutes I received a call back informing me of what information they would need in order for my dog to stay for the day. The people there were very accommodating to our situation and when we came back to pick up our dog they recommended vets in the area for when we do move down.
Such great people, I will definitely be bringing my dog back once we move.

I have used Camp Wagging Tails (CWT) many many times over the past 2 years to board my dog. The people are incredibly nice and the facilities are way above average, probably the best in the Charlotte area.
However, recently I have steered away from CWT due to their limited pickup times, expensive daycare, and increasing overnight prices. To be specific, overnight pickup ends at 10am or 11am. Very rarely are you back in town this early, regardless of whether you are flying or driving into town. Therefore, you usually have to pick up later in the afternoon, and in doing so, you are charged the daycare price of $ 26. However, if you dropped your dog off at 5pm, the $ 40 overnight price isn’t adjusted even though he/​she wasn’t there during the day, you are charged in full. As an example, let’s say you are going to spend the weekend at the beach. You get off work on Friday and drop your dog off at 4pm ($ 40). You enjoy Saturday ($ 40), and you get back into town between 12−2pm, and pick up your dog as soon as possible ($ 26). You just dropped $ 106 (before tax) and your dog wasn’t even boarded for 48 hours. You could put your dog up in a Holiday Inn Express at this rate.
Local competitors charge less for overnight boarding, have just as much playtime, the facilities are almost as good, but they don’t charge extra for pickup into the late afternoon. For example, at Barkin’ Buddies in Denver, NC (10 miles to the west), this same weekend would only cost $ 64. At Camp Bow Wow in Concord, NC, this weekend would only cost $ 76. My dog loves Camp Wagging Tails, but he also loves Barkin’ Buddies and Camp Bow Wow (Concord, NC) just the same and both places offer the same playtime, accommodations, but are cheaper and have more flexible pickup options.
Would I recommend CWT? Yes, but only as a 3^rd option unless they adjust their pricing.

One of the most popular kennels around. Seriously, everybody talks about this place, which means there is usually a waiting list.
I’ve never heard of such a thing for a boarding kennel.
The building itself isn’t huge, because Camp Wagging Tails doesn’t shove the dogs in interior cages like a lot of places.
This means the outside play area is quite spacious, including a makeshift football field, complete with yard lines and everything! How cool… I want one in my backyard!

My dog Coco loves Camp Wagging Tails! If I were a dog, I’d definitely want to stay & play there. I refuse to board her in a ‘kennel’ and Camp Wagging Tails offers cage-​less boarding and lots of doggie interaction and playtime.
They are very popular so you have to call ahead for boarding reservations.