Ordaz General Marble and Granite

Concord, United States

3.7

Closed now

11 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 925-671-9639
Website:
generalmarblegranite.com
Address:
140 Mason Cir Ste B, Concord, CA, 94520
Nearby public transportation stops & stations:
0.9 miNorth Concord/Martinez
0.9 miNorth Concord
2.7 miConcord
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Bussiness info

Accepts Credit Cards
Yes
Accepts Bitcoin
No

Today

Today 8:00 am – 4:30 pm
Closed now
Local time (Concord) 18:38 Friday, 29 November 2024

Business hours

Monday 8:00 am – 4:30 pm
Tuesday 8:00 am – 4:30 pm
Wednesday 8:00 am – 4:30 pm
Thursday 8:00 am – 4:30 pm
Friday 8:00 am – 4:30 pm
Saturday 10:00 am – 2:00 pm
Sunday –

Description

Specialties

Manufacture & Install for Homeowners & Contractors, we specialize in creating our new MARTEX stone, Cultured Marble, Cultured Onyx, Cultured Granite, Wall Panels, Vanity Tops with integrated sinks, Shower Pans, custom size shower pans, custom designs and colors.

We Fabricate Kitchen Counter Tops: Granite, Quartz (Cambria & Silestone) & Natural Granite. Come and visit our Showroom @ 140 mason Circle, Ste B Concord.

Forms of payment we accept:

Visa * Mastercard * Discover * American Express

History

Established in 1991.

Ordaz General Marble and Granite, Inc. is a family owned and operated business for over 25 years in the East-​Bay; we have set the standard in quality. We strive to bring you the best product in a timely manner. Ordaz General Marble & Granite, Inc. manufactures and installs all of its high quality Cultured Marble, Cultured Onyx, Cultured Granite. We fabricate and install Natural Granite and Quartz products to meet the individual specifications of each client. Visit our showroom in Concord to discuss your project with our specialized staff.

Meet the Manager

Mr. Ordaz F.

Manager

Ordaz General Marble and granite, Inc. is a family owned and operated business for over 20 years in the East Bay we are known for custom make Bathrooms and Kitchens; we have set the standard in quality.

We strive to bring you the best product in a timely manner.

Ordaz General Marble and Granite, Inc. manufactures and installs all of its high quality and custom-​made materials for Bathrooms in Martex, Cultured Marble, Cultured Onyx, and Cultured Granite. Our typical cultured products for the bathroom include vanity tops, sinks, standard and custom shower pans, standard and custom wall panels, benches, corner seats and shampoo accessories.

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11 reviews of Ordaz General Marble and Granite

No registration required
Place rating: 1
Orinda, CA
I wrote a review back in October providing details of our bad experience with Francisco Ordaz. Just learned that Francisco has been trying to collect additional money from my contractor for work he never performed. He even tried to collect from my contractor’s surety company by submitting a fraudulent claim. I am amazed that someone like that can stay in business in the Bay Area.
Place rating: 1
Pleasant Hill, CA
Ordaz Marble (Unreliable and Un-​Professional)
We spent a lot of money with this company and they were really bad news. Dealing with this company and in particular Francisco Ordaz was very difficult to work with in getting quotes, scheduling each templates for our kitchen and bathrooms. Our contractor recommended this company but they were such a nightmare to deal with. For us they didn’t really seem to care about being professional, they were very late on each appointment for the templates and installations. After they installed our kitchen counter top they made such a mess with silicone on our stainless steel sink. It took a month to get it off of the sink. Each installation was sloppy but they didn’t seem to care at all. They was no, accountability when it came to anything. We had a very bad experience with this company.
Place rating: 5
San Francisco, CA
After my tenants moved I thought I would have to replace the shower pan and walls. The pan was very discolored and dirty looking. Nothing I used touched the stains. Bill gave me helpful info on how to clean the pan and it was a miracle. The pan is back to original color and slick and clean. Since I saved $ 2000.00 for not having to replace the shower I had enough to get a new 2 sink vanity and my master bathroom is now a show place. Thank you Ordaz…
Place rating: 5
Belvedere Tiburon, CA
First class operation. The service and top quality products are great. I was referred by several clients who have worked with them on multiple occasions. I actually went to their manufacturing site and was very impressed with the quality of the work and the modern facility. The owner (Francisco), who happen to be at the site, took time out to explain the product options and what would best work for our bathrooms. We ultimately went to their very nice showroom in Concord several times as the selection was too good and we couldn’t decide. Their staff was so polite, patient and helpful even as we showed up on Sat at closing. We finally decided on a Martex stone product (great price) and are very impressed with the result. Installation went smooth and installers were very professional.
Place rating: 2
Danville, CA
This was our first experience with picking a new shower. Ordaz had been recommended to us so we visited their showroom and were very impressed. We then chose a shower style and ordered it.
When it was time to start installing the shower (the pan was already in) they found that they had cut the first piece too short and had to come back a week later to reinstall the shower. This slowed down the whole bathroom construction project.
When they did install the shower there was one critical seam — right where the door is — that is very visible. I had them come out and ‘fix’ it and all the fellow did was was put some more silicone on and try to smooth it down. It doesn’t look much better than when it was originally installed. The man said it was because the sheet rock wasn’t even. Baloney — it was a single sheet of brand new sheet rock for a shower.
I would love to add photos to show you but don’t think it’s possible.
Place rating: 5
Fremont, CA
I visited the Ordaz General Marble showroom in Concord a couple of times when we were looking to remodel our bathroom and considering cultured marble shower, walls and vanity top. Their showroom is very good, and has many example designs of different styles which is very helpful in visualizing and selecting designs for your bathroom. They have samples for many different colors which you can take home.
I got a quote for my bathroom which was very competitive. The owner Francisco, who we met on one of the visits was very helpful. We ended up putting tile in our bathroom because of aesthetic preference, so we did not buy from Ordaz. However if you are planning to use cultured marble products in your home, I highly recommend Ordaz Marble and Granite. I most probably would have purchased from them had we settled on cultured marble.
Place rating: 2
Antioch, CA
We were excited to be remodeling our master bath. We spent many hours going over what material to use, what we wanted to achieve and had the company come out to measure. After all was said and done, we had at least ¼ cup of water that would be puddled OUTSIDE the shower door after each shower. We called the shower door people, Action Glass, who said the door was suppose to be completely sealed so he came out and said the shower pan was not properly installed so that the water drained into shower not outward toward floor. So Mr Ordaz came out and said ALL frameless doors have a bottom piece to keep water from seeping out on floor. «If we looked at all his frameless doors at the showroom, we would see he had them on all those doors. It is standard.» Guess what – we went right down to showroom that same day and not one door had a bottom trim piece! Our glass guy was quite rude – don’t use ACTION GLASS!!- and said he had done the best he could. We called Mr Ordaz back and he recommended Diablo Glass. We had to pay more money and get a bottom strip but now our floor is dry after showering. Diablo Glass employee said that probably the shower pan was not installed correctly but when a glass company comes in to do the final measurements, they are suppose to check that pan leans inward a bit. If not, they can change pitch and lean of doors to compensate and the first glass company was probably hesitant to accept their blame in all this. Bottom line is Mr Ordaz (although helpful in getting problem resolved) should make sure his employees check the pitch of the product. Also, don’t tell us a lie about bottom shower door strips… makes us mistrust you in future.
Place rating: 5
East Bay, CA
My contractor recommended Ordaz with good reason. Unbeatable quality, prices and personal service. You can tell Carlos is passionate about his work and products they manufacture personally in their shop. I was a little leery of marble, but when Carlos explained that the cultured onyx would not fade, needed little cleaning, and was as strong as granite, I was sold. Even my hubby who was not fond of the idea loves the way it turned out. Some friends actually thought it was real granite slabs.
Carlos and his crew were meticulous, fast, and flexible. He knew we were in a hurry for this unplanned shower remodel and was willing to install on a Sunday morning, but instead squeezed us in on the Saturday at 5:00 so his guys could have Sunday off. Despite the late hour, the install was perfect!
There is a reason this family owned business has been around for more than 25 years. Wish all businesses were this good! The only negative thing I can say is I wish the showroom were still in Pleasanton.
Will definitely call them again when another bathroom is in need and recommend to friends.
Thanks Carlos!
Place rating: 5
Pleasant Hill, CA
Great Experience with Professionals.
When remodeling our one small bathroom, we were looking for easy upkeep along with something stylish and good looking. We initially considered tile and stone, but the upkeep, grout cleaning, etc. wasn’t ideal. We had cultured stone about 20 years ago and really didn’t want to go back to the 90’s look. However, we checked out several cultured stone suppliers in the Bay Area and still weren’t impressed with the styles.
Then we went to Ordaz Cultured Marble & Onyx in Concord. Right off the bat we were impressed with the large showroom and unique cultured stone they produce… didn’t see anything else other places that compared with the natural looking products of Ordaz. Rebecca and other staff were knowledgeable, helpful and personable; great first impression. Owner came to our house and measured; installation was done in two steps and the finished product is outstanding. Best shower EVER! They worked with our contractor to assure the shower down-​time was minimal and that was a real plus. I know tile and stone is the going thing right now, but really, for ease of care and stlye, take a look at what Ordaz has to offer. Quick squeegee, daily shower spray and you’re done!
Place rating: 5
Concord, CA
Ordaz marble did the walls in my master bathroom. From start to finish our experience with this company was great! We first picked out the marble at the showroom with Rebecca. She was very friendly and helpful. Then the owner Francisco came to the house to take all the measurements. When installation day came the guys name was Dave. He got there at 10:30 in the morning and didn’t leave until after 6. He wanted to make sure that everything was perfect. And it was. Then he came back the next day and did all the caulking. The bathroom is beautiful. The price was the best and the work was great. With all the horror stories about contractors this company has definitely got it all together. Thanks ordaz marble.
Place rating: 5
Concord, CA
First off, Rebecca or «Becky» that runs the concord showroom is awesome. We have been working with her exclusively for over 10 years and she has helped us with at least 6 bathrooms. Even the owner is still actively involved and comes out to do bids and check up on the jobs. I trust my contractor (GF Watson Construction and Painting) more than anyone else, and he too has been using Ordaz for a long time. Thanks Becky for always providing great service to my friends, family and referrals!