IHOP

Place was awful. Service was horrible, food partially cold. Waiter brought food we never ordered and food we ordered, forgot to bring and after reminding him still never received. Took 40 minutes after we ordered to get food. He never came back to check on us. Won’t be going back there again

Waitress was nice. That’s about it. The food was disgusting. Ordered an omelette with hash browns. Omelette was cold and greasy. The hash browns… fried in oil that hadn’t been changed since last ice age. Oh the lipstick on my coffee mug to balance it out. Won’t ever go back.

Came here because we were Hungry. My son loves IHOP pancakes. Was worried because of the reviews but most IHOPs have bad reviews. Our waitress was Tracey and she was WONDERFUL. Excellent service, very polite and the food was good. Thank you TRACEY P.

This place is getting worse and worse! The manager or store owner is great but as soon she left we weren’t spoken to again. There was two waitresses that were working but only spoke to each other or the cooks. We asked for our check, yet it didn’t make it to us. We had to go straight to their front register where they were gossiping. Plus the food was horribly thrown together!

Great service by our waitress but horrible food and cooking time by the cooks! Run down and smelly!

We have a nightmare story after nightmare story at this restaurant, and refused to go back. I think we have been three or four times, and every time has topped the last. From staff brawling with each other, to being seated in an unheated rear addition on the coldest day of the year, to them refusing to honor my moms birthday pancake coupon on her birthday! Seriously, no need to eat here!

Ordered a chicken Cobb salad and literally got a salad which old dry cold chicken and brown avocado. Never going back there again and really wish I didn’t spend 12 dollars on it.

I really liked coming here but today was the worst service of all! Anthony, our «waiter» was terrible! He was a Smart a$$ and rude! After we chose our drinks we ordered a kids meal in the mean time which took a while to come out, not a biggie! When we ordered our food, we waited and waited and he didn’t even come to ask if we needed anything. We had no coffee, no creamer, no food and what was worse was that he didn’t even even come by to say they were short staffed in the kitchen until we stopped him to ask! When I asked, his response was rude and only said that they don’t let him know how long it will be and that it has been taking an hour! In any other restaurant the waiter comes to apologize and lets their customers know the situation, but no, this guy did none of that! It will take me a while before we go back but for sure we won’t be having him as a waiter, EVER again! I hope his manager reads this and brings it to his attention or any other employee that does the same!
P. S. We left

We had a craving for some pancakes this weekend so we decided to stop in to this IHOP — bad decision. The hot chocolate was served to me with the powder still sitting on top of the water then covered in whipped cream so I couldn’t see it hadn’t been mixed and I took a big gulp of clumpy powder. Then our food came and my breakfast crêpe was served cold and was full of fatty gristle covered ham. Also the English muffin had clearly been sitting out for a long time before it was served because it was hard as a rock. Needless to say the meal was inedible and our server didn’t come around often enough for me to even say anything.
I am giving them 2 stars because the sweet lady at the front asked us how our meal was and when we told her she was more than happy to remove it from our check and offer her apologies. She was great!

Just went to this place to have a nice lunch with my family. Got there around 1, we had to sit and wait while a lady just sat at the greeter station; yelling to coworkers if they can seat three people. Finally, a man seats us. We waited for about a half hour while serves all around us were cleaning and serving people.
One lady came up asked us what we wanted to drink, and ten mins later another lady came with the drinks. Telling us she doesn’t know who our server is, but if she can’t find out who it is she will be back. Waited another fifteen mins and no one came. I told my bf I think we should just leave. The same First Lady finally came up to us and said I’m sorry I was busy. There is no excuse we watched as the server next to us serve on the people, they left, she cleared the table, and restocked everything on the table without saying a word to us or acknowledging us.
They seemed surprised that we were leaving. We have things to do today, and sitting at IHOP isn’t one of them.
Didn’t want to give them any stars, but in order to do a review, I had to give them one.
DO NOT GO HERE!

We decided to try this iHop as we had not noticed it until recently even after driving by the location almost everyday for years.
We entered around noon to a very crowded lobby full of customers waiting to pay and just leave. The host hollers at us from the other side of the crowd as if we were at a train station waiting to board.
We were seated promptly in an atmosphere of deteriorated carpets and furniture. We were poured some coffee and was then ignored for literally 23 minutes until we finally had to leave. We even noticed that new customers were seated and orders taken.
As we left, I went to the front to pay for the coffee, but nobody was at the desk. After lingering around a couple minutes, we decided that we’ve done enough waiting for today and walked out. A gentleman standing outside the door tells us to have a nice day and thanked us for coming. I told him that we would have loved to stay longer but no one took our order. He apologized and said he will cook for us next time we are there. Turns out he is one of the cooks, but perhaps he should be the host.
We may be back, but I doubt it. This would’ve been a 1-​star post if not for the free coffee and the nice gesture at the end.

They have really bad service. Went there on a Sunday the waiter did not return. Had to actually use my phone call the restaurant in order to get more coffee.

Went there on a Tuesday for a birthday lunch. I stood patiently while the waitress walked up to the front desk, texting on her phone at the same time! She didn’t write down the drink orders, which she did a good job memorizing it. She also didn’t write down the food order, which she forgot 1 of our orders and she forgot about our A1 sauce, my bowl of fruits came late. My husband ordered his steak medium rare, it was more like cooked. I think there was only 1 chef working, they had the hiring sign posted on the door. Still, it was a bad experience. Never ever going back.

Went there on a Saturday night and the place was empty. With all that space available, the waiter wanted us to sit right opposite the kitchen. Not very attractive. I asked if we could sit elsewhere and he said ‘I don’t care.’ Obviously. Next couple that came it were seated right next to the kitchen. Convenient for the waiter I guess. Food was overpriced, and very ordinary. Skimpy helping of French fries. The atmosphere here is nil. Will not return.

Went there today. couldn’t get older right. waitress was very apologetic. will not return.

No air conditioning very hot inside
Will not come back here again till air conditioning is fixed
Food not as good as IHop in walnut creek.

Horrible! I waited for sooooo long to be seated. Nobody was at the front. So I go to the kitchen, find someone, get seated, then wait AGAIN because they didn’t tell the server we were there and the server is oblivious. I go find someone again and ask about free birthday special. Oh, you have to go home and sign up online then wait for the coupon then print it out and bring it in, blah blah. Forget it. They already wasted 30 minutes of my time on my birthday. Not coming back.

Many times the chain stores get less than 5* but they’re exactly what they should be, this one needs a bit of refurbishing. (carpets, walls, employees).
We will return if we really have a want for IHOP, but most of the reviews are accurate.
The smell, is not really pleasant.
Service can be slow (when it’s busy and when it’s empty). Seems like it’s consistently understaffed or at the bare minimum to survive.
Last time I was there I heard two other tables send food back for various reasons.

This would be the winner of a –1 star for sure! Waited over 10 minutes to get acknowledge at the time … I had to ask for assistance. Finally the waiter came… He was very apologetic but still took forever for our food to get to the table.

Not horrible. Had the steak and mushroom omelet and it was pretty good, especially with the salsa that it came with, it was veterans day so I also received the free red white and blue pancakes. The omelet also came with three additional pancakes so there was plenty of food for me and my wife.
The service was pretty slow, and when it came time to pay the girl tried to charge me for the free pancakes even tho it said free on the receipt lol It was 6 dollars for those three red white and blue pancakes, but she took them off when I showed her my ID, a bit annoying since I had already showed my ID two other times. Overall an ok experience but nothing that makes me a fan…