Tansky’s Advanced Autobody

2006 Camry towed in for not starting. Diagnosis– key synchronization bad. Tried to upsell very expensive maintenance not required at present time.
Paid for repairs made and came back the next day to retrieve Camry with another person. It would not turn over, battery was dead (was a Toyota replaced battery still in warranty). Called about non starting the next day and was promised that if I returned key at noon, it would have the battery replaced by Saturday 4 pm. I did so, received no call that it was ready.
Monday I was called and told the battery was fine, I related that it would not crank the engine and the service advisor said «We’ll check again» Then called back and told me the key would not open it, I told them to keep trying that was indeed the key to that vehicle. Later I received a voice mail saying the battery was replaced under warranty.
I was lied to on three occasions, the first time when the initial diagnosis was made, Service Advisor said battery tested fine. Second when I was promised the battery would be replaced and ready by 4 PM on Saturday and third when the Service Advisior said they would check the battery again.
Automotive batteries do not go bad overnight, I had related that the battery was low and needed to be jumped to attempt to start prior to having it towed in. To miss checking the battery on a a vehicle towed in for not starting is to miss a major part of due diligence in diagnosing the problem with any vehicle.
Trust is something that a business tries to build with potential customers by public imagery and testimonials but is lost on an individual basis in an instant when a lie, misdeed or omission is discovered.

I got a front bumper cover replaced. Mike helped me get a Toyota brand, and only charged me the after market price.
He was very quick with the repair, and even with the repair being Toyota Certified, it was cheaper than 2 other places that I got quotes from. The car looks wonderful… I’m as happy as I can be given the situation :)

Was sent here from another dealership to have my Scion worked on. I had extended warranty and all they had to do was work on the transmission and get my car back to me. Between the original dealership where i bought my car and this dealership it has now been 6 weeks with this been being week 4 with Tansky Toyota. Granted, it takes a couple days to get a hold of the insurance company and get authorization to work on tihngs, but come on, 4 weeks?! The tech who is assigned to my car hardly ever returns my messages and there was a day where i called his phone as I’m walking to his office, he’s sitting there playing on his cell phone rather than pick up my call. Real professional right there. If you ever get a guy named Eric, take your car somewhere else folks!

After I had a horrible experience at Toyota West in Columbus, Tansky took me in and provided a new 3^rd Gen. Prius as a rental! They were willing to replace my hybrid battery with a refurbished one instead of a new one (West refused to do this and put up a huge fight about it.) THANK YOU TANSKY TOYOTA!

Service dept is working very hard to solve a difficult problem.

They did a great job on my bodywork and also, as a bonus, cleaned my car inside and out. It looked great when I picked it up. They were also very quick and were done ahead of the projected time frame.

We are a 2 Prius family and Tansky has been superb with service and sales support. Recently, one of our cars needed to be in the shop for an extended period and a loaner car was offered. Also, with the purchase of the newer Prius Plug-​In, the salesman went above and beyond to find the color and package I wanted, which required a national search and then expedited shipment to the Sawmill location. I will continue to purchase my next cars from Tansky — very satisfied.

I purchased a 2011 Toyota Sienna from Tansky in October 2010. It was a very pleasant process and Korey Law was very helpful. I have been taking my minivan to Tansky for regularly scheduled service (I now have 45K miles on the vehicle) and have been very impressed. While my service representative has changed a few times, everyone has been very helpful and the prices have been very reasonable. And the recent remodel is wonderful — I can work in comfort while my car is being serviced. I have several kids and they always give me a candy bar for each one of them too!

Bought three cars from this dealership. Sales are nice and service department is great.

My parents needed some help when looking for a new car and were treated like royalty at Tansky Toyota! The staff was very kind and helpful, they made sure all of their questions were answered to their satisfaction and took the time to give them quality customer service. Way to go Tansky!

We just bought a Rav4 and love it. Joe and Mike were great to work with. I would buy another car there.

I’ve taken my car here twice for yearly servicing and have loved my experience. I generally schedule an early Saturday appointment and drop my car off the night before. The last time I went I requested an inspection. Of course, there was a long list of things that COULD be fixed. I told them I simply could not afford all of that work and they were very honest as to what really needed to be done (safety concern) and what could wait or was simply cosmetic. They talked me through each service that needed to be done, why it needed to be done, and what it meant for it to be done. I really appreciated the extra time taken so I could understand what exactly I was having done. If you’re worried about long waits, I would recommend just dropping your car off rather than spending time sitting in the dealership! Also, if you choose to walk-​in, remember that scheduled appointments will take priority even over a simple oil change.

I requested price quotes on Corolla, Elantra, Civic, and Sentra from almost all Columbus area dealers over the net, and decided to get a Corolla for low price and reliability. Tansky’s was the first to set me a time for visit, and committed to match the quote I got from Germain. Well, there of course was some at the spot haggling still to be done but they eventually did match the price promised, and I was very satisfied with everything. Well, that was before the finance guy kept pushing me to buy this and that for extra for tons of money, and eventually made me swallow the GAP insurance whereas I could have gotten it for so much cheaper from my insurance company.
When I picked up the vehicle, everything seemed fine until I checked
and realized that they did not perform the stuck accelerator recall service. So in 2-​weeks time, I was back at the dealership, although the service was no hassle. Just out of curiosity, I checked a few other in-​stock vehicle VINs randomly and realized that Tansky’s simply do not perform the recall on in-​stock vehicles!!! Are they nuts?
The bottom line is —
1. I recommend Tansky’s for the price. Check price first, and they will negotiate as long as you stick to your gun.
2. Do not buy absolutely *anything* extra from the finance department (the guy who does your paperworks). It’s all rip-​offs.
3. Before taking delivery of the vehicle, check
to make sure that your car doesn’t have an open recall. Make them perform the recall before pick-​up, if needed.

My husband and I narrowed down our search to an Accord or Camry. We LOVE our Honda and have owned 3 (1 new and 2 used). We decided to go with the best deal. And, by far we got the best deal at Tansky’s Toyota. Immke Honda was just not willing to budge. The customer service at Tansky was really nice. Korey took care of us, was not creepy and was not pushy, and Kyle his manager was willing to work with us on price. And the finance guy was helpful and nice.

Now, I can’t vouch for their new car sales department, but I –can– for their used/​pre-​owned department.
Back in 2006, I drove a POS Olds Cutlass Ciera that my father had to work on at least once a month, be it to replace the CV joint, the temperature gauge, jimmy rig the cig outlet, install a button so the wipers will work… you name it, I’m sure he fashioned something to fix it or did… for the time being.
To make it short and sweet, I blew the car up. Temp gauge malfunctioned on my way home from Dayton, thermostat locked shut thinking the engine was cold, but it was so hot, the gaskets fused together and of the 6 cylinders, 4 were firing as I smoked into Columbus.
I decided at that point that I wanted something pretty specific in a car – I wanted an import with good gas mileage, a 5 or 6 speed manual transmission, I wanted it to be either white or black, clean, no external damage, and a nice paint job. It had to have 4 doors, and idle quietly enough that 1, it didn’t blow my eardrums like the Cutlass did, and 2, I could sneak up on my little sister after school and scare the bajeezers out of her.
Mike Garvey was the Internet sales guy at the time, and when I wandered onto the Tansky Toyota lot, they simply put didn’t have what I wanted. There was a green Jetta with some electrical issues and a Celica soft top that was –OK– in my book, but ultimately, I left poor Mike with a phone number and a big long list of what I wanted with the minute hope and prayer that something would roll onto their lot as a trade in.
In the next week, I received a thank you card from him for stopping by, and a courtesy voice mail to let me know he hadn’t found anything yet, but that he was keeping an eye out for me. To me, that was above and beyond anything I’d ever expected from a used car salesman.
The week after that, I was sitting in the middle of my Sociology Class at OSU and my phone started buzzing like crazy. I left the hall to answer it and Mike sounded all excited saying the, and I quote, «Perfect fit for you» just rolled onto his lot as a trade in for a new Camry. He said it was a white Honda Civic LX Sedan, 5 speed, and that it was in impeccable condition. I scheduled an appointment for that weekend, and he’d kept the car back in the service bay the whole time rather than on the lot so I could see it first.
Well, he was right. «Eryss» as she’s named now, was the perfect fit for me, and to this day is still one of the best investments I believe I’ve made. The previous owner had put a lot of obvious time and effort into keeping the vehicle clean, maintained, and aesthetically pleasing. It had a triple clear coat over the standard stock paintjob, and all of the little knicks and scratches that scathed the front bumper had been cleaned, sanded, primed, and touched before re-​sealing. The interior’s dash was leather and supple – the previous owner had made it a point to keep the leather oiled. There was a newer sport clutch installed, and there were new Toyo Tires with the warranty information in the glove box. Maintenance records were meticulous in the manual, and the Carfax was clean. The carpets and seats were clean, and the previous owner had been a non-​smoker, which was a HUGE bonus in my book. The trunk was clean, the spare had never been used, and all the roadside tools, jacks, etc were neatly organized.
The dealer admitted they hadn’t done much to the car to prepare it for sale, and lowered the ‘list’ price of the unlisted vehicle accordingly. I never felt pressured by Mike to buy it, but I feel like he was more concerned over whether or not the car would be sufficient to my needs, which it turned out it was.
At the time, I didn’t know how to drive a manual, and since the dealership is RIGHT off of Sawmill, he was patient with me while I scheduled for one of my parents to look the car over, too. After fighting with my father over who would actually get the buy the car (him or me, lol!) I finally won out and I brought the car home on June 19^th with no money down, Tier 3 financing (my credit was great for my age, but eh for financing, but still got 11.95%) and with tax title and licensing, a little over $ 11K. I even got $ 200 trade in for the blown up Cutlass! I really wouldn’t have been able to do it without Mike’s help and assistance above and beyond what would normally be expected. As far as I know though, he no longer works there. :-(
Tansky’s was great, and from what I gather, their salespeople are really laid back and understanding that if you come onto a lot, YES you’re looking to purchase a vehicle, but IMMEDIATELY may not be what you had in mind. I’ve ushered 3 people into Tansky over the past 2 years, and I know that 1 of them bought a car there. They don’t ruin the back of your car with appliqué advertisements, but if you keep their plate frame on, you get free washes when you stop by.
I –HIGHLY– recommend this dealership!!!

Had a very pleasant experience looking at a few cars there. One of the sales people (John) met us outside and was VERY helpful. We accomplished all we needed to accomplish in about 20 minutes. Got all the information we needed without being pushed to make a purchase.