Central Ohio Moving and Storage

We met with the owner Matthew Pitman who did a walk thru of our home and then gave us an in home estimate on the spot. He seemed like a great guy and so we agreed to work with him. On moving day it was raining very badly. Finally they showed up 2 hours late (Sam and Ed) complaining about the rain and informing us they were behind schedule. One guy said they were stuck in the rain in the parking where they rented a UHaul Truck waiting for it to stop. That guy exits and another guy enters and then he said they were” stuck on another job and got behind.” Two different stories right from the start. They also kept saying how they needed to hurry because they had 4 jobs behind ours and it was already 1pm. They broke a piece of furniture within 15 minutes of being there. They didn’t even lay anything down on our carpets which were ruined from the move because of all the rain. When I commented that he laid blankets down on the wood floor but not our carpeted areas the guy said «Well I didn’t know you wanted blankets on the carpets too.» I mean isn’t that common sense. The day was a complete disaster and they complained the whole time. saying «we can’t move this, its not going to fit» and tried to get out of moving anything possible. It was a lot a hand holding the whole day to get it done and let me tell you that ALOT of our things were damaged in the process. Some were of very high quality (Macy’s dressers that were bought to last a lifetime) and some of not top quality but they still could’ve been moved with caution and patience.
At one point in the day things were so bad and items were so scratched up that I asked to speak to their boss whom they were always on the phone with complaining– they said «Jon can’t come out here right now as he is at another job». I said «Who the hell is Jon»? They said Jon was Matt’s business partner and he was in charge today. Needless to say our brand new refrigerator has scratches and dents, my husbands desk is in pieces and can’t be repaired, my kids dressers all new have scratch marks all over them, my file cabinets from my office looked like they were tossed from the truck and they did $ 695 worth of damage to the home we were selling and moving out of. We almost lost our buyer who did a walk thru the next day and saw the extensive damage to floors and walls and home siding. She was appalled at the condition of the home. We assured her it was not us but our movers and that we would get someone there right away to fix all the damage so we could close the next day.
At the end of the day I never wanted 2 people to leave my home more badly then these two guys who showed up to move us. They had zero tools– my husband had to go find all his tools just to get the move done. They were terrible and inexperienced and I would NEVER suggest Central Ohio Moving and Storage. And then it even gets worse. For days I tried to get Jon to come see the damage and walk thru our homes. We scheduled him twice to come and he didn’t.We sent photos of all the damage. The contractor we hired even forwarded us the photos he took of the damage and a copy of the invoice we had to pay him for the work they rushed in order for us to sell our home. Come to find out Matthew Pittman from Central Ohio Moving passed our move on without informing or asking us to his buddy Jonathan who owes J.J.Cabus Moving Company. The guys even said they needed to take photos of all the items that were damaged so we would be compensated from their insurance company. We then contacted Matthew who said Jon was in fact not his partner but used to work with him. Matt was very apologetic (which we have in emails) and said he felt terrible about what happened and he would personally make it right (which we have in email). After almost 2 weeks he replied to us saying that he was getting conflicting stories from the movers and that he was in fact not going to do anything for us that we would have to try and seek compensation from the J.J. Cabus Company. I would never use Matthew Pittman/​Central Ohio Moving and Storage or J.J. Cabus (just read the other terrible reviews about this company online– no wonder Matt didn’t tell us this is who he hired for our move). I am a business owner and we are outraged at their unprofessional handling of our home and our items. Matthew Pittman actually said in his email to us «To be very open, I feel very badly for what took place during your move yet I am not responsible for any of this. The J.J. Cabus Moving Company billed you for the move. You will need to discuss this further with him and pursue it from that stand point.» Unacceptable… you are responsible Matthew Pitman. You were responsible when you took the job and passed it to someone else (who isn’t qualified) without our permission. Seek another company– one that is reputable and honest. This was a bait and switch and we are seeking full compensation and would hate for others to endure what we had to on moving day.

You couldn’t ask for a better more caring professional to get you moved. He /​his team is very accommodating and careful movers. I have spent years moving (Military/​and Aviation) and I have much to compare to! he is exceptional at his job. He really wants to make sure he is doing things that you request and what suits the customer. I was actually napping a bit when he was moving my furniture. NO WORRIES. He is considerate of neighbors and noises (I live in a loft style apt) WELL DONE and EFFICIENT!

Matthew Pittman’s Central Oh Moving & Storage was reliable, efficient, and VERY affordable. Easy to work with and courteous; paid close attention to my specific requests. I used them to move my retail shop and then again the following year for a residential moving project. Would definitely recommend to friends.