Their subs are embarassing. The bread is good, I’ll give them that. I hear it’s baked fresh everyday. Your average Jimmy John’s sandwich contains: –Half of a slice of deli meat –Half of a slice of cheese –One entire jar of mayo –One half head of shredded iceberg lettuce –One half of a tomato slice It is a pathetic sandwich.
Jason L.
Place rating: 1 Columbia, MD
I know today was their $ 1 sub day, but at 4:25 pm I just watched them throw out a big box of sub rolls. Had to be at least 40 – 60 rolls!!! You all should be ashamed of yourselves Jimmy John. Run a special and then whatever is left over goes in the trash. I just wish I took a picture so the waste could be documented. I am quite sure a lot of places do the same, but you didn’t have to do that right out in the open for the public to see.
Marie M.
Place rating: 4 Catonsville, MD
When I need a quick(really quick) lunch, I love coming to JJ’s. My favorites are the turkey and the tuna and I know it’ll take them quite literally 5 minutes to make my sandwich so I can be on my way. «Freaky fast» is no lie. I did have a bad experience with delivery service once that made me re-think my «favorite» status. However, after I filled out an online complaint, I was pleasantly surprised to get an email, a call from the regional corporate office, a call from the local manager, and an apology gift card in the mail the next week! I’m a sucker for great customer service so they definitely won me back!
John H.
Place rating: 3 Woodstock, MD
The food is average at best, not a lot of meat on the sandwiches. The seating inside is very limited, I was expecting more.
Nathan K.
Place rating: 4 Columbia, MD
My wife and I recently ate at Jimmy John’s for the first time. Although small, the Pepe sub was very delicious. I also enjoyed the baked chips.
Sarah m.
Place rating: 4 Ellicott City, MD
We order from them atleast 2 – 3 times a week. They are efficient, always get the order right and if for some reason they don’t, they quickly fix the order for us. Their quality is good for a chain and have lots of options which is great for a business lunch order. Their delivery people are great to work with.
Robert D.
Place rating: 4 Ellicott City, MD
Ordered from this place tonight for the first time after seeing that it delivers to me. Their commercials don’t lie — they are incredibly fast. Exactly 10 minutes after I placed my order the guy was at my door! The sandwich itself was pretty good. Roast beef seemed fresh, condiments were tasty, and the bread was definitely better than the other chain sub/sandwich places I’ve tried. I wish the menu had a few more options, but they probably keep it simple so they can keep it fast. I’ll definitely order from them again.
Maria P.
Place rating: 5 Columbia, MD
Pretty cool sandwich place. I love the fact that they deliver. My daughter and her friend get delivery all the time and it’s always on time. Everyone is very friendly.
Ma-e M.
Place rating: 4 Anne Arundel County, MD
Good damn, where have you been all my life, Jimmy John? I have been going to Subway and Quiznos. Somebody told me about you and now, I am talking. What sets JJ sub sandwiches apart from other sandwich stations is its bread and the available sprouts for additional fee. The bread has a crust in it and make it delicious. I finished the 8′ inches Pepe. But the counter guy at this location who took my order was annoyed me. When I asked to add onions, cucumber, and other free fillers, he repeated the condiments like he wanted me to just get a simple Pepe. It’s about time — I will be getting my JJ sandwiches for now on.
Ravon H.
Place rating: 3 WINDSOR MILL, MD
Good subs and fast service. Their motto is subs so fast you’ll freak! I must say they live up to the claims at this location. I order from here time to time when the weather is bad and I don’t feel like going out. They always deliver fast and the subs taste pretty good. They are the same as any other jimmy johns.
Andrew K.
Place rating: 2 Columbia, MD
I live in the 21045 zip code and they won’t deliver here. I’m 6 minutes away according to Google. Where DO they deliver if they won’t deliver to a place that close? I love Jimmy John’s but the lack of delivery range is not cool.
Angel B.
Place rating: 3 Baltimore, MD
My company orders from this place on a daily basis. The only issue I have with the service is that they NEVER put a napkin in the delivery bag. Sandwich is always delivered fast. That’s the best thing about this place. Food is ok… I would consider pricey for the product.
Melissa B.
Place rating: 1 Odenton, MD
1) Very rude staff! I couldn’t even finish my sandwich order before the girl cut me off trying to up-sell me a coke, chips, or cookie. Then I got snapped at when I tried to order the other sandwich because her computer froze. Then they hand me a sub half way through ordering my 2nd sandwich, then take it away again while I’m still speaking… talk about stressful distracted ordering! And not one friendly smile was cracked the whole time. 2) I asked for avocado spread on my sub. She charged me for cheese but said it would be avocado anyway, it’s the same price but her computer glitched. Fine with me, I understand. Except they gave me cheese and no avocado. They fixed it but then left out the sprouts, which I didn’t discover until I got home. I know their motto is fast, but I’d rather wait a few minutes extra if it means getting the correct food and dealing with friendly people. If I didn’t know how other Jimmy John’s were in other areas, I’d probably never go back to one ever again(the subs aren’t that amazing anyway).
Danny C.
Place rating: 4 Elkridge, MD
This place has the FASTEST delivery I have ever experienced in my LIFE. Now, I know that it’s easy to make a sandwich when everything is already available. HOWEVER, the same goes for Chinese food and sometimes it takes forever for my food to come even when it’s not busy. As for Jimmy Johns, they have NEVER failed to come later than 30 minutes. Never. Their average times of delivering to me is 20 minutes. Sometimes they would come in 10 minutes, no joke. Yeah it’s pretty close to where I am when I order but still, it’s been consistent. The food is always on point. The outstanding texture of the bread and it’s toughness to hold everything together for a long period of time before slowly succumbing to the juices of whatever sub you get. I usually get the Club Lulu which comes with turkey, bacon, and avocado? Or guacamole? Or neither?! Fresh ingredients, great bread, it beats Subway by miles. You can also get subs there without the bread but instead a lettuce wrap! Kinda like the In N Out protein burgers. Mmmm. :) Definitely a fan!
Jason F.
Place rating: 4 Ellicott City, MD
Jimmy John’s is my favorite sub place. Reason being is that they have the best French bread. It is what separates them from the competition. Potbelly, firehouse, Jersey mikes, subway, quiznos… not even close. Get the #9 Italian Night Club with cucumbers on french bread — awesome. Jimmy’s chips are good too and if you get chips and a drink you usually get a combo price. There is plenty of meat, but sometimes they overload it with lettuce and too much mayo, but you can specify what you want when you order. This JJ’s is probably the quickest one I’ve been to. Shame I live just outside of their delivery radius.
Greg M.
Place rating: 1 Cleveland, OH
Again, couple of orders, items left off. Rude and uncaring delivery drivers, time to wait the extra time and move on to PotBellies. Only reason is the quick delivery, but if they are getting it wrong? WHYBOTHER!
Wayne G.
Place rating: 3 Baltimore, MD
The food is good for the price. The staff all said hello as I came in. My cold cut was ready in a minute, seriously. They have no hot drinks and the doors guarantee you are cold or hot as the weather dictates.
Jennifer H.
Place rating: 5 Silver Spring, MD
This is my most favorite place to eat. We eat here every sunday after the gym! We still miss the sprouts terribley.
Brooke T.
Place rating: 3 Baltimore, MD
It’s a chain, you know the drill. I came in during lunch and let me tell you this place runs like a well oiled machine! I swear people were in and out within minutes after placing their orders. Can’t say that the sandwiches are suupper special, I mean I have had better, but for what it is, it’s perfectly okay for the price and what you are getting. The staff were cool, efficient but willing to slow it down if you needed assistance. This JJ’s delivers which is pretty neat, too bad I don’t live anywhere near the delivery area… Le sigh. I’m trying a new sandwich next time.
Dianne Z.
Place rating: 4 Columbia, MD
Got up at 4AM to get to work today. A friend came over the watch the Kentucky Derby and was craving an Italian Cold Cut sub but neither one of us was wanting to go out(especially me). Jimmy John’s saved dinner! Their online ordering system is pretty intuitive which was great because I didn’t feel like trying to call in an order. The email confirmation came immediately after I placed the order. The time from placing the order to the delivery person at my door: 19 minutes. Sorry, no pictures of what we ordered. We dug in too fast for that. But it was good. I love their sub rolls. Soft, but no so soft that there is no ‘bite’ to them, just a little crunch!