I wish I could give zero stars. I would never return to this salon. I arrived on time for my 4pm appointment for a silk wrap. When I got there the stylist was not ready and had someone in her hair that needed to still flatiron someone’s entire head. So I was taken immediately to the shampoo bowl(a tactics so you won’t leave because your hair is wet). It was the worse shampoo ever. The girl seemed like a sweet girl but she did not concentrate on the back of my head or the side away from her. It was like she didn’t wash the areas she couldn’t see. As she was washing I was like Lord please let some of the shampoo and water work its way to the other side of my head. So when that was over she did not finger detangle my natural hair or even attempt to detangle it with conditioner in it. She took a comb and just started to RIP through my hair, starting at my scalp. Now it does not take a genius to know that you can not detangle 4b/c natural hair starting from the scalp and not expect the person to lose hair. The girl was literally tearing all of my hair out to the point where I had to tell her to stop and to give me the comb and I would detangle my own hair. The stylist I had an appointment with came over and looked at my hair and said don’t worry I will do it. Then the shampoos girl said well her hair is all tight and slung my hair. This girl actually attempted to try to make me feel bad about being natural. I said there is nothing wrong with my hair you just don’t know how to wash natural hair. With no apology she walked away and I sat and began to wait for my stylist to be ready. After an hour of waiting and feeling insulted I just told them I wanted to leave. Please do not go here. Take out the time to find someone who really knows how to work with natural hair.
Amoi K. T.
Place rating: 4 Paterson, NJ
This place had been recommended to me by various people because I have natural hair and they have stylists that are good with natural hair. While I don’t love their phone manners and some other minor things, the salon itself is in good condition and most importantly, my hair LAIDT when I left. I went in thinking I was going to get a doobie(wash & wrap or dominican blow out) but one of the stylists asked me what I wanted and she recommended the silk wrap. I went for it and I am so glad I did. My hair came out way better and was done much faster than if I had gone with the my original choice. It also lasted a really long time I was just in love with my hair. I went to Janine. If you go to her, tell her Amoi(pronounced Amoy) sent you ;). Cons: I made an appointed for 10am and I don’t think I got in the chair until about almost 11am. The way it works is, even though you have an appointment, if people are ahead of you, they still get seen before you but they work you in between the other clients in steps(wash, dry, style). I made an appointment to be the first one the chair this morning. Let’s see how this goes. :)
Nailah A.
Place rating: 5 Belleville, NJ
Excellent!!! Professional. Knows black hair. Great with natural and relaxed hair. I have been going to this salon for over 5 years. Now i moved out of state and have to find another place. Janine was my stylist. I wish i could have moved her with me lol. Great with my hair and i have a lot of it. She could handle my mane with no problem. She has a great personality. Im telling you, you can trust her with your hair. Any texture. Nikia is the owner and she did my hair once. Great work! They charge more than your typical $ 20 dominican blow out or doobie BUT so worth it.
Jasmen K.
Place rating: 3 Clifton, NJ
This shop could be so much better. All of the ladies are great stylists but the lack of professionalism prevents them from getting more than a 3* rating in my book. They are WAY too loud and spend entirely too much time talking and gossiping with one another about Love & Hip Hop, Basketball Wives or whatever other reality show instead of interacting with the clients about their hair. It probably took me an hour longer to have my hair done because my stylist kept stopping to join in the conversation. If you are looking to go to a salon for a relaxing experience then skip Shear Essence.