XO Prime Steaks

I absolutely LOVE this place. I now currently live in Dallas Texas and can’t find a steak this good. The filet Oscar is simply wonderful. We make it a point to eat here when we are town. Great food, cool bar and great atmosphere. I highly recommend XO!

I don’t normally do steakhouses but when I do I come to XO on New Years Eve and wait 2 hours because Joe Haden’s there I tried to order the risotto as an appetizer but the wait staff refused since it wasn’t an option. When I finally received it as my side, I complained about receiving rice, not realizing these things were synonymous, who knew? A friend, received a pile of Brussel sprouts and I don’t believe he installed (good verbiage) such an order.
I would like everyone to have a great New Year. If you haven’t set up a New Years resolution, you can go ahead and use mine. (My New Years resolution is to be more tough in certain situations).
I do believe everyone I had dined with was pleased with their food. Oh by the way, I was dining with a total of 14 people and that isn’t even everybody that I know. One fellow did receive his steak overdone and the restaurant felt over easy (I mean uneasy) about it and provided the table with a round of drink. Unfortunately I don’t remember what the drink was nor do I remember any of the conversation that was had at this event. I was pleased with my Ribeye and my date. Unilocal

I went here for New Years Eve dinner with a group of people. Although we had to wait for Joe Haden to leave in order to be seated, we had a very enjoyable time at the bar beforehand and had a glass of riesling during my wait. Once we were seated, the atmosphere was perfect for a nice NYE dinner. I ordered a filet, and it came out perfectly (medium rare). My date and I shared the risotto and it was delicious! However, there were a few individuals who had their steaks majorly overdone. The staff offered to prepare new steaks for these individuals, which was definitely good service, but since we had waited over an hour from our reservation time to be seated, they declined and had a reduced check. Overall, my food was excellent and I would recommend XO to a friend.

Let me start by saying I have been to XO several times over the years, and it has always been excellent. I have not been there is several years, and wow did we have a terrible experience. We showed up exactly on time for our reservation and we were seated promptly, which was fine. Our drinks arrived in a timely manner and the server was ok. The trouble started after we ordered our food, it took almost 1:30 hours to get our appetizers! We ordered a cold seafood app that was very underwhelming. it was $ 40 and had 2 shrimp, 2 oysters and 4 pieces of $ 5.99/pound crab leg knuckles that I could not even get the meat out of. Then it got worse, at 2 hours in, our steaks arrived and they were all cold and well done! How do you screw up 4 steaks at the same time without checking them??? That is unforgivable! This is a STEAK HOUSE. We were on track to pay almost $ 500 for this meal and they send out well done steaks, wow. Needless to say, we walked out and will not be back anytime soon.

Went here for a dinner for business. The service was slow and it took forever to get my beer. The appetizers were out before I got my Christmas ale from the Great Lakes brewery. The appetizer was a mushroom pasta dish which was okay. The main course for me was a very small piece of steak with an equally small piece of lobster. The dessert was crème brûlée which is OK. The steak was the best part. However for the price I was expecting more

This was our first visit to cleavand. We were looking for a nice place to go for our anniversary. We were not disappointed. Our server Richard was very welcoming and made us feel very comfortable. He did a great job explaing the menu and was very helpful to make suggestions. The meal did not disappoint and to our suprise at the end Richard brought us a amazing dessert on the house. Highly recommended the best steak in cleavand and service is top notch. Would go back for sure.

Very delicious and great service.

My husband and I went here for our wedding anniversary since we had gone there early on in our relationship and loved it. Well this time I can’t say the same. First of all we waited about 10 minutes for our waiter to come around, no water or anything. Finally he shows up and is not the kind of waiter you expect at a «nice» steak restaurant, maybe Applebee’s? My husband ordered the Wagu, which was awful. I tasted it and instantly felt bad for him! I’ve had better steaks out of the value pack at Giant Eagle. My steak was good, not great, but not terrible like his $ 120 disaster of a cut of beef. There was a bug in my drink which I didn’t discover immediately, disgusting!!! He brought me a new one but probably poured it from the same bottle that fruit fly was stewing in. Still charged me for it. Also couldn’t even recommend a red wine to have with my filet! Really?! The side dishes were also just eh. There was also a couple sitting at a table practically dry humping all night, making out non stop! Which was not what I wanted to look at while I watched my husband eat his sad steak. The waiter didn’t even ask if we were celebrating anything special, I’m pretty sure they even ask you that at Red Robin. At least there we coulda got a balloon with our mediocre food. Maybe a free sundae. Thanks for making our wedding anniversary memorably awful!

It took me months of eating here to figure out how they make their steaks so flavorful. I’m guessing after making my own at home one of the key ingredients is parmigiano-​reggiano cheese over the steak while it cooks. It made my steak I cooked at home tonight mouth watering. I’ll still eat at xo but now I’m on my adventure to find out how something else is made.

After reading our reviews of our first visit, the manager at X/​O contacted myself and the person who booked our group dinner and invited us back to provide his team the opportunity to show their service could match the outstanding food. I have to apologize as it appears the re-​review was never posted. So the delay was mine — not XO’s manager.
The manager (Austin) and his staff were outstanding and attentive. We were served an amuse by the chef and had all of the dining choices professionally explained to us.
I enjoyed the bone in filet — the meat was perfectly cooked and the bone just added to the flavor and moistness of this already decadent cut. The sides were all fantastic — I was excited about the Creamy Corn — and it was as delicious as I expected it to be. While it’s called ‘truffled’ the truffle flavor was not overwhelming — which I prefer. The Brussels sprouts and garlic potatoes were also rich, hot and delightful. The wedge salad was cold, huge and piled with bacon and knobs of blue cheese. I admired it, but got none as the hubs made a point of telling me how great it was.
The hubs also had a split of a recommended red wine — which completely made up for the odd wine service on our first visit. The recommendation was offered based on some questions about his preferences as well as his entrée choice. The pairing was excellent, the service professional and knowledgeable.
It was a meal and service that one would expect from a restaurant that leads with those strengths. The outreach by Austin was handled very professionally and he and his staff really showed what X/​O does so well. While I would not judge their core business based on Restaurant Week — our first experience did have aspects that should never happen — or, if they cannot be avoided due to RW traffic/​pricing, maybe X/​O should not participate in RW. They are a fine steakhouse, their staff and food definitely lived up to that promise on our second visit. We appreciated the opportunity to revise our review and I am happy to recommend X/​O and Austin (the Manager).
Again — the delay in the second review is my fault — I thought it posted and just saw it was still a draft. Yikes!

I had the bone in ribeye, ol girl had the tuna and we both loved every bite. Cant wait to go back and try other selections !!!

My wife and had had an incredible meal there last night. The only reason my review did not receive 5 stars was that another patron to the restaurant sitting next to us was incredibly drunk and and very loud and vulgar. It was disappointing the manager did not ask him to tone it down.
We had the filet and bone in filet both were amazing. The calamari was one of the best we had ever had. I would strongly recommend the three cheese macaroni r with prosciutto.
Lastly the service received was second to none.

Cool décor, good customer service, and tasty food. My steak was cooked at ideal temperature with a generous portion as a side. I’m coming back

My husband and I ate there Sunday. Amazing. His tomahawk was great cooked to perfection. I had the filet and lobster tail. Cook excellent was very delicious. Banana crème Brule outstanding. The best part of the evening was the manager. I’ve never seen such an excellent manager. The waiter was very good. Next time I’m in Cleveland I will be there for dinner.

I had dinner with three friends here on Tuesday, 3÷24÷2015. The restaurant was not very busy, although it was almost 9 pm and a little late for dinner. The atmosphere was impressive. We were greeted as soon as we walked in by the host who offered to take our coats. The bar looked like a fun place for happy hour or to gather with friends. Our waiter was very good and very attentive. I ordered the 12 oz NY strip medium rare with roasted garlic and herb butter with a side of XO fries. Additionally, I had a couple glasses of the Sawbuck Cabernet. The steak could not have been better and was probably one of the best I’ve had. It was cooked to perfection and the butter complimented the steak extremely well. The meal was a little pricey with a final tally of about $ 78.00, although I will say that I expected a slightly higher bill with a couple glasses of wine and a prime steak. This is a fun place to go and a MUST if you visit Cleveland. I will go back again.
Overall call:
Service: Outstanding
Atmosphere: Outstanding
Drinks: Excellent
Food: Outstanding

Happy Hour Review
These are the best $ 5 martinis you will ever sip. This happy hour was excellent, from the atmosphere to the bartenders and the food items; we couldn’t have chosen a better place to welcome the weekend. I am not sure if you can get the happy hour on the sitting area around the bar and the bar only has so many chairs so don’t get there too late. This is on the list for my next dinner. I hope it meets the expectations of their excellent happy hour choices. Tacos and ribs were my favorites! This is one of my favorite happy hours in Cleveland so far.

I have been wanting to try XO and decided to select it for my birthday dinner. Phenomenal choice, if I do say so myself! I couldn’t have asked for a better birthday dinner or service. My parents were here from out of town, too so I know I had to make it good. Sure, it is on the pricey side but as many other reviews have stated previously, you get what you pay for. XO is ideal for a special occasion or celebration. All 4 of us got some type of steak. I personally had the petite filet and lobster tail and all of it was perfection– down to the last bite. I can’t even remember when I had a steak so good.
The sides do not come with the meal but are big enough to share with 2 – 3 people. We got the fries which were delicious and the mac & cheese which was orgasmic! The service was top notch. It is obvious they are trained very well and do not cut any corners on any part of the dining experience! A+++

Overall, XO Prime was alright. I got the crab bisque ($ 10.95) and the Delmonico steak ($ 39.95) with some Red Wine Reduction sauce ($ 3.00). The crab bisque was REALLY good, but the steak was just okay. The worst part of the experience was the service. Our server was really nice, but he was really bad too. Any time he left, regardless for what reason, it would take him at least 15 to 20 minutes to come back. A friend ordered a jack and coke, took 20 minutes. We asked for the checks, too 20 minutes. There was an error on the check, took 20 minutes to fix. Gave him our credit card IMMEDIATELY because we didn’t want to have to wait 20 minutes for him to come back and get them, took 20 minutes for him to bring the credit cards back. A friend ordered the Caesar salad with chicken, but he forgot the chicken. He took it back and got my friend the chicken, and comped the salad, but again that whole process took 20 minutes (I was long done with the bisque before he got his new salad. Lastly, the sides came out after our steaks (i.e. baked potato ($ 8.95) & truffle creamy sweet corn). Again, he comped the sides, which was nice, but it was still annoying. Overall, we (4 of us) were there for just under 3 hours! And I don’t think we really did anything to make that happen, it was largely the service’s fault. I don’t frequent downtown Cleveland that often, so I would try something else next time.

Update: love this location for cav’s game after parties and private events. Definitely the place to be with a nice combination of familiar and new faces. Order the calamari, crab cakes, and Hennessy Sidecar.
Nov 2014: Excellent service and atmosphere! The crab cake was amazing! The best I’d ever had! Tried both sushi options, the tempura and the spicy lobster. Both were ok, but considering I’m a sushi snob I’d never get it again. My friend’s steak looked well prepared and he orders it regularly. Next time I’ll come with an appetite and get steak. Over all, an excellent high end restaurant for the young professional.

I literally have not one complaint from this place.
Always such a lovely time whenever i am dining here & i adore the vibe/​décor! I came in this past weekend for a bday dinner and i made the mistake of filling up with yucky ballpark food at the tribe game so i wasn’t very hungry.
I opted for the crab cake, which i’ve never had here before, and it was delish! Honestly probably the best cc i’ve had in Ohio. The mac n cheese is to die for (a fav of mine) and they serve the sides «family style» which i like.
The food is always presented very nicely and the service has always been excellent.
It’s a steak house so i recommend the fillet, super juicy and you literally can cut it with a butter knife! Also the lobster or surf/​turf is a fan favorite as well.
Save some room for their crembrule! I seriously was not a fan of this type of desert, but after trying the mocha crembrule this weekend i was in LOVE!
Bring your appetite, you wont be disappointed!