Top Tech Automotive

Friendly service, down-​home atmosphere, and good people. It was a nice experience (as good as car trouble can be.) I will use them for all my future car trouble.

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Top Tech Automotive
2417 Lynwood Dr Cleveland, TN 37 311
(423)
Auto Repair ShopToday Closed
Top Tech Automotive is a full service auto repair facility. We are the only AAA Authorized shop in a three county radius. All technicians are ASE Master Certified Technicians.
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Samuel Thacker (You) reviewed in the last week
I recently had a problem with my ignition switch. I am from out of town and did not have my tools with me or I would have completed the simple repair myself. When I had my car towed to Top Tech, I was provided an estimate of over $ 300.00!
I have replaced ignition switches before and I was shocked on how high the estimate was. I quickly called the couple of local parts places to find out the part cost $ 40.00. Top Tech charged me $ 70.00 for the part.
I then looked on how to change the part on you tube. It takes about 30 minutes, six screws and one plug. That’s all. When I asked why it was so expensive for such a simple repair, I was told that they used the standard labor rate… at dealer ship rates!
I called another local garage to get a second estimate. They gave me a quote to make the repair for $ 100.00 including the part! I called Top Tech back and told them that I was just going to have my car towed somewhere else. They said that I owed them $ 89.00 for a diagnostic fee. Another screw the customer fee!
Yes, they are listed with AAA and the Better Business Bureau but that basically means that they pay a fee to have their business listed. They claim to have a satisfaction guarantee but that means absolutely nothing.
While they did get my car in and repaired in a timely manner, they are the absolute most expensive place to get your car repaired. I would never take my car back to Top Tech Automotive.
When I picked up my car, they told me that I needed new spark plugs and wires. They would do it for me for $ 600.00! That is to change six spark plugs and wires! Another thirty minute job that anyone can do!
I can’t believe that this place is still in business. If you want to pay the over pay on your automotive repair bills, then I highly recommend them. If you want to have your car repaired efficiently at a much lower cost, then I would recommend that you go anywhere else. Finally, when I did pick up my car, they were unable to provide a copy of my receipt. They also did not return the old part, so as far as I know, they just cleaned the contacts on the old one.
You have been warned folks.

Toptech auto just saved us!!! We were driving back from bonnaroo on I 75 hauling a camper when our truck started to give out. They repaired our truck in about an hour and even gave us a loaner FREE OF CHARGE! Highly recommend!!!
They even gave us a gift bag when we left!!!

They might fix the problem but everytime I’ve gone I had another one as soon as I left.