Yup I totally second Jessica and the other folks on here that are giving this dump a negative star! I also hope someone is reading this stuff… if U do than click on the useful button. 1. No receipt. What??? 2. Food don’t seam right. 3. Service is only OK but at a lower ok 4. Soda machine… common guys throw that piece of garbage away and get a new 1! The soda at this place from the lobby is the worst multiple flavored taste like mold or in other words has a moldy taste to it, I’m guessing the insides of the machine are bad so I’m not a professional on soda machines but I am a soda drinker lol and that soda is either moldy and the one that is not doesn’t have the right mixture.(taste flat) Good Some Guy who was working there today was cool and respectful. The place always seems to be very clean and empty hence the moldy taste in the soda from the lobby cause I’m guessing not enough usage. If U do go in ask for soda from the drive through to be filled up it tastes a lot better. Thanks for listening 1. No receipt :( 2. Not the same meal without the right soda :(
Jessica J.
Place rating: 1 Citrus Heights, CA
hands down this place has the foulest food ever. The drive thru attendant snatched my atm card out of my hand. Rude! The food was cold & our order completely wrong. The soda was flat & tasted wrong too. I look for my receipt in the bag, not there either. Never again will we ever go here. I mean I know it’s a fast food job but you can take pride in what you do. I hope managers actually read these reviews because they need to know that particular location sucks beyond belief. If I could give it negative stars I would
Ryan S.
Place rating: 1 Lafayette, CA
Don’t know what point of drive thru is every Time I have to pull out front and park and wait. For 3 items terrible service
Erica P.
Place rating: 1 Norfolk, VA
Had to drive through one night since we were too tired to cook. The drive through attendant had to ask us what each item we ordered was three times. He obviously couldn’t hear us. Got to the front and the total was $ 6.18 we gave him 10.20. He obviously didn’t know how to make the change and we got back a handful of coins and $ 3 instead of $ 4.02. It took a long time for our order when someone came to the window and asked if we could pull around front because the rest of our order was on its way out. We said we haven’t gotten any of our order. I understand that most of the workers are high school kids but where’s the shift manager to help guide them?! Won’t ever go back here again.
ChrisGin B.
Place rating: 1 Citrus Heights, CA
Worst customer service I have EVER had! Ordered a couple combos and took our food home. Unwrapped my burger and there was NOPATTY!!! Grabbed my patty-less burger and drove straight back. I talked to the shift leader, Chrissy, and she was anything but helpful. I told her that I’d appreciate it if I had my entire order replaced being that we had to drive back while all the food was getting cold on the table at home. She said all she can do was replace that one combo meal. Then she proceeds to say that she was the one who made my burger and she knows she put a patty on there. So pretty much she was calling me a liar and insinuating that I had removed the patty. Who in their right mind would remove a burger patty for the hell of it just to drive back for a replacement!!! I asked for her managers name and she acted like she didn’t even know. She was very nonchalant about the whole thing like she didn’t give a f*ck. I just can’t wait to speak with her manager about the whole situation and how it was handled.
Mai X.
Place rating: 1 Sacramento, CA
Worst customer service ever, went there for the first time and stood in line for over 5 mins without no help, the workers saw me but completely ignore me, of course I walked out without buying anything because I couldn’t get any help at all!
Richard G.
Place rating: 5 Citrus Heights, CA
This place has some great burgers and crisp cut fries.
Shawn B.
Place rating: 4 Antelope, CA
I have been coming here since 1997 and have had relatively few problems. When there is a problem it gets fixed immediately. It is an older establishment so it is a bit antiquated including the credit card machine. It takes forever to approve. If you have cash it is better and quicker. Other than that the food is good, but I am a Carl’s Jr fan anyways. You should have no real problems coming here.