Capital Transmission Service

Ive been using this shop for over 10 years and what ive found is Mike is very honest, and has never pushed anything extra I didn’t need on me. Ive had several transmissions serviced here, in fact one has 275, 000 on the original trans. If you want the job done right come here!

Just came back from there today with my van. Overall I had a great experience with Mike and his shop. My van was stuttering and Mike took it for a spin and a code check (another place wanted forty bucks just for that). He found codes that my regular mechanic didn’t find and was able to order a replacement and have my van back to me in one day. He even replaced another solenoid that was going out but did not charge me. His price was fair and he didn’t try to sell me something that didn’t need to be done. Asked about his warranty and he said 12 months, when most places offer 30 – 60 days. I can’t complain and would go back if I have more tranny problems in the future

Exactly what everyone else says. RUN far away. We were in need of a new tranny on a newer car. Mike was by far cheaper with his over the phone quote. So we took our car there. After Mike took our car apart telling us it would be twice as much as quoted. Weeks went by with no updates. We had to call several times to get an answer as when it will be done. When our car was finally finished Mikes answer was «seems to be better». With a brand new tranny you would think it was «perfect». But nope. A couple days later our car had problems again! The brand new tranny went out again! Mike had to take our car to the dealer to find out if it was in fact toast. And the dealer had written on the paper that mike had added TOO much tranny fluid! So once again we had to get a rental car for another month while they replaced the tranny again taking their time. Once we finally got our car back we had nothing but problems… our ac stopped working, our CVC joint going out and the car shakes… this is a 2012 car never had any problems. When we called Mike about these problems his answer was «not my problem now».

Mike at Capital Transmission was wonderful!!! I drive a 07 VW Jetta and I was having major issues with my transmission. I took it to the VW dealership and they told me I needed my transmission replaced and it would cost about $ 7k. I took it to Mike and not only was he was able to fix my transmission for a quarter of the price, but the repair was still under warranty (which the dealership did not mention). I am glad I was able to bring it to the right place!

Mike, the owner of Capital Transmission is awesome! About three years ago, he rebuilt our transmission on our 2000 Toyota Sienna Minivan, for much less than a dealer was charging. Our car has had no problems for three years, but recently a problem with the transmission developed. Mike had provided us with a three year warranty, but we were just about at the three year deadline. He could very well have charged us for the repair, but he honored the warranty and repaired the transmission free of charge! Service here is outstanding and the office staff is very friendly.
I am so happy I found Capital Transmission!
Denise R

Do yourself a favor and go somewhere else!!!
I brought my truck in for a leaky transmission. These guys are quick to start the work and will tell you what you want to hear and follow it with a competitive estimate… later when you come to pick up your vehicle you’ll be charged a different price than was quoted.
These guys don’t check their own work. Before I was even out of their parking lot, I noticed a new vibration that wasn’t there before. I crawled under my truck trying to find out what was vibrating and noticed my transmission still had a leak and so I drove straight back to their shop. It was near closing time so the guy at the counter told me, «come back in 200 miles or two weeks and I’ll check it then». I took my truck back at 200 miles like I was told and instead of inspecting my truck, the guy at the counter spent 15 minutes telling me what else could be causing the leak and giving prices for the additional work instead of actually doing his requested inspection.
The customer service is horrible!!! This shops priority goes to the customers that haven’t paid their bill yet. My mistake was paying the bill before checking their work. I was trying to get my truck in for these guys to fix what they didn’t fix the first time and was told, «we’re busy these next few days but drop it off on Friday or Saturday and we’ll try and get to it then.»
I found the vibration myself, it was a heat shield that was pushed too close to the underbody of the truck.
My truck still has a small leak over a month later and three visits that only consisted of talking at the counter. I’m almost willing to pay another shop to fix the work these amateurs attempted to do but its hard to eat $ 999 after first being quoted $ 795 and only ended up with a smaller transmission leak.

I had a great experience at Capitol Transmission. As an educated woman and mother, it’s still easy to fall into that stereotype of feeling like I have ‘stupid’ written on my forehead when it comes to my car.
The first time I went I was in a big rush. I was driving for my kids school field trip and the car jerked into gear. My auto mechanic recommended Capitol and I dropped in. They took the car back in a hurry and brought it back out within a half hour. They did a diagnostic topped the fluid, no charge, said that it looked fine and sent me on my way (this is an overview, I won’t bore you with the details).
Fast forward 3 years, the transmission was leaking, slipping and needed a service. I was scared! I remembered my experience with Mike at Capitol, called and brought it in. His service is top notch. He needed to keep the car overnight. He called and kept me apprised of progress and price. He is down to earth, honest, and clearly a family man. I left knowing my car was in good hands. When I got it back, it was running better than before it had a problem. The service, environment, and price was fair and very reasonable compared to other nearby czar shops.
He fixed my car so well, I’m not sure I’ll be a repeat customer… but I highly recommend Capitol Transmission Service Center!

The customer service was bad. The owner never gave me a call back, for my vehicle, and could not give me a quote for three days. I had clutch problems and the shop kept putting me off for days without ANY service to my vehicle. I had to leave without service and had to take my car to another shop to get the work done.

Let’s start off by saying that this is the place to go for transmission work. Im a female that went all over sacramento area for quotes. I found out about Mike and his crew from craigslist and read their good reviews on their website. Needless to say… Mike was one phone call away from listening to what you have to say, knows about your problem and give you options and plans. All other places charged me for a diagnostic and quoted me $ 1600-​$ 2800 out the door. But all it was is a simple TCC solenoid with my «No reverse» intermitent problem on my 2000 323 BMW. This place had my car out in one day and it is now driving way better than when i first bought it. Thank you GOD to have found Capital Transmission! And Thank you Mike for your honest professional repair experience, because you live up to your words and work i will tell friends and family that this is the place to go. Thank you thank you thank you!!!

HORRIBLE place! My boyfriend took his truck in to get a new clutch and we had an awful experience. After 5 days, the owner finally called and said he had just started working on it because his employees were sick. 2 weeks later it was finished and the job cost over $ 1000. He wouldn’t even give a discount for a job that took a week and a half longer than it should have. The worst part is that a day or two later, the truck wouldn’t start! The owner who had «fixed» it must have broken a tiny part under the truck, so instead of getting a new one, he manually tied it back on! He ordered a new part for us, but after not hearing from him for a week, we both called and he said he was still waiting for it to come in. Turns out, we actually found the part we needed at a parts store for 92 cents! Seems real lazy that the owner of a supposedly reputable company would have to order a simple part that he could go down the street and buy for less than a dollar. I’m not big on complaining about businesses, but this was ridiculous and really put us out. I wish I could opt to give this place 0 stars.