Hampton Inn & Suites

Great place. Staff is outstanding! Room was huge. Hotel is clean and the a/​c makes the room a comfy cold cave to sleep in. Currently set at 56! Last night the desk clerk went out of her way to search the hotel for extra pillows and blankets, she was the only employee there at the time. Would/​will stay again. $ 9 for parking is kind of stupid but I guess it’s better than some other places. Also a short walk to Bogarts for the concert and several bars.

I stayed at this Hampton while on business in Cincinnati recently, and this was probably one of the nicer Hampton Inn’s I’ve had the pleasure of staying in.
The staff at the front desk were very friendly, my king suite was clean, comfortable, spacious and full of all amenities, and breakfast was the standard Hampton Inn style. The walls were thinner than some other hotels I’ve stayed in so pretty easy to hear unwanted convos, but turning on the TV was an easy solve :)
Some coworkers did mention the hotel wasn’t located in the best part of town so while off-​putting to hear, I didn’t feel unsafe in any regard and had a very pleasant stay.

I sadly must add my poor review of this hotel solely due to its poor customer service. I was there last week for a training conducted and hosted by the University of Cincinnati, which had made prior arrangements to pay for my room charges. As I expected, I was asked at check-​in to offer a card for incidentals. I freely offered up my credit card. Part way through my training week I and several trainees (whose rooms were also covered by the University) discovered that our cards had a preauthorization on them for the entire weekly rate. The hotel had (accidentally or not) planned to charge the university and each us so they would have been paid twice if their error had not been caught. I spoke to two young men about this at the front desk. Both were less than empathetic about my concerns. I asked the first young man about receiving extra Hilton Honors points to reimburse me for my inconvenience. He acted as if he requested my extra points through his computer. However, when I called the Hilton Honors number today, they transferred me to this Hilton to resolve this matter. Apparently, there is no record of my request. The GM is on vacation and the Assistant Manager stated they were within their right to put an unauthorized hold for nearly $ 800 on my card because I had offered it up for incidentals. Sadly the poor customer service erased the comfortable (but dated) room and decent free (to-​be-​expected) Hampton Inn breakfast. Horrible customer service. Avoid this place like the Plague. If you decide to ignore the advice of others and myself and stay here anyway, don’t say you weren’t warned. With customer service like this, they’ll lose University business very soon. They are not good ambassadors of the Hilton brand; hopefully Hilton loses this franchise. I’m a frequent traveler and a loyal Hilton member and the customer service here is just the worst. I rarely complain about hotel service, but feel I must be an advocate for consumers contemplating hotel options in the Cincinnati area.

Newer looking hotel with roomy lobby. Convenient location right next to univ of cincinnati and enjoyed walking around the campus. There’s a abbreviated chick fila in uc food court and fun to check out stadium/​student center
Only bummer is have to pay for overnight parking

Decent. Right near university campus, which is nice. Also very close to Burnet Woods, which is a lovely park to work out.
Room was clean and spacious. Toiletries are actually decent. Lobby is large and very comfortable. Gym is fairly small but also empty (when I went in), so I guess it’s really a moot point. There’s an indoor pool as well. Breakfast is perfectly adequate, though the oatmeal was looking dry and lumpy and kind of sad so I had cold cereal instead.
Staff are certainly friendly and helpful. I was looking at this area as a potential new home and asked several employees what would be good to check out, and kept getting directed to the touristy stuff. That’s all well and good but for someone looking to move to an area (which I did specify), not super helpful. Why not tell me to check out some funky little nearby neighborhood, or tell me about a great local co-​op market (which I ended up finding myself)? I do realize that the tourist stuff is probably what 99% of guests want to know.
All in all, a good stay.

If Unilocal allowed zero or negative stars, this would be a lower rating. Unfortunately I have to rate at least one star, so here goes.
STAY AWAY FROM THIS HOTEL.
The customer service from the front desk, especially Damon, is the worst customer service I have ever experienced at a Hilton property, and I am a Diamond member. He is rude and confrontational with guests. I witnessed this personally both with myself and another guest.
The rooms are what one would expect from a Hampton, but room 502 (my room) is directly below the laundry, which they start at 6:00 am. The noise is so loud that the room literally shakes.
This was one of the worst experiences I have ever had at a Hilton. Stay downtown and drive up the hill. You will be happy that you did.

Unfortunately one must atleaat post one star in order to make a review. I am a Hilton Diamond Plus member who, for the most part, loves the Hilton group. With that being said, I must warn future guests of this hotel the poor customer service of the front desk. I reserved a room for a potential client. Upon check out he was told that he had to pay. I handled the reservation thru the Hilton app with no problems or «disclaimers». Apparently THIS hotel is privately owned and they do not allow this practice (which I have done countless times before, at nicer facilities) I would highly recommend any other Hilton or Hampton in the area but this one is off my list. If you do stay, be forewarned.

I stayed here to be walking distance to Bogart’s and plus I tend to stay Hamptons/​Hiltons anyway. I was able to check in the day before on their website and choose exactly which room we wanted to stay in. The room was clean and comfortable and the staff were all friendly. Complimentary breakfast was spot on.

The room was clean and spacious. Bathroom was huge and had a tall shower, with me being 6’5″ tall, that is very important to me. The bed was comfortable. The room was not too hot or too cold when we came in, stayed at a comfortable level the whole night. The housekeeping staff was very friendly as well as the gentleman workin the front counter. Please note they will charge you for parking, I do not remember seeing that in the website, but it wasn’t too terribly bad, $ 9.00 per night. I would definitely stay there again.

You should announce that you don’t check-​in people who are younger than 25 years old instead of sending them a confirmation and then telling they can go somewhere else when they actually come from another state and have no place to stay. Glad I have a friend living here.

This place is badly in need of major updates. Breakfast is below average. Won’t go back unless I have no other choice!

I had to cancel my reservation on the day of the stay due to an emergency and they would not offer me a refund. I will not be staying at another Hampton Inn in the future. Very poor customer service.

Stayed here so that we could walk to a show at Bogarts, that way we could enjoy ourselves without resorting to drunk driving!
Very nice, clean, hotel. Parking was easy with the lot out front and only cost $ 9. Unfortunately we can’t comment on the continental breakfast because we chose sleep past 10am over free food. tough call.

Very nice. Spacious rooms, decent hotel gym, free cookies and coffee at reception, and good breakfast (in a nice lobby/​eating area).
One complaint: $ 9/​night parking in a part of town where this should be free.

If you are looking for a good hotel that is also decently priced around the UC area, look no further than the Hampton Inn. The rooms are very large and spacious (I got the basic king bed room, which was $ 139 with no discounts). The bathroom is HUGE, with a large shower. The breakfast is free and good, the wifi is free and fast. Parking is $ 9 but you can find free parking on short Vine right outside the hotel. The staff is courteous. I enjoyed it thoroughly..

I am a big visitor of Hampton Inns and Hilton Brands as a whole, but I have been staying at Hyatt Hotels more of late it seems. Hyatt blows away any Hilton Brand Hotel when it comes to Fitness Centers, even a bad Hyatt is typically better than a great Hilton Hotel Fitness Center. However, I don’t mean to digress.
The service at this Hampton Inn was superb. The staff was amazingly helpful and friendly. They went out of their way to accommodate me tonight — yes I am writing this while I am still here and I don’t typically do that. I would stay here again whenever I am in Cincinnati and I have a car (not always the case).
They even almost apologized for the parking fee, but the lot is owned by the city and not the hotel.

This hotel was great! Excellent breakfast including fresh fruit, waffle maker, oatmeal, etc. The beds were like clouds, so comfortable. I would definitely stay here again. I gave it 4 stars because there were a few minor issues not even worth mentioning. Great hotel.

This location worked out well for me while visting the Queen City for two nights. While in town, I was traveling between Covington and Blue Ash, so I wanted something just outside of downtown and this seemed to fit the bill.
There is a rather large parking lot, so it was nice not having to worry about parking. Though you are paying for that convenience, $ 9 per day as I recall.
The staff at the front desk was extremely friendly. They offered me a map of the city which had dining suggestions, though I was in good shape as a former resident of the city. The gentleman at the front desk gave me a brief overview of where some of the amenities were located (fitness center, business center, pool, and 24-​hour snack shop). I was able to check in early, arriving at the hotel around 1:30.
As requested, I was given a king-​sized bed, getting a fifth floor (top floor) location. Upon entering the room, I found a comfortable sized room awaiting me. All of the expected items were located in the hotel room. The bathroom had a ton of towels (enough for four people). I enjoyed having the ability to control the temperature of the room. At night, I didn’t find any street noise bothering me. The complimentary wi-​fi worked well in the room. I’ve had problems at other hotels where the signal is weak on the higher floors — but no issues here!
While staying at the hotel, I used the fitness center one day. I had the room to myself, which was an added bonus. The room had a water dispenser, sanitizing wipes for the machines, and cloth towels for the guests. There were 3 treadmills, 1 recumbent bike, free weights, and some exercise balls. It did the trick for me!!!
The typical Hampton Inn breakfast was available. I always love it when the hotel makes hard-​boiled eggs available over the scrambled variety. Each morning, I found those hard-​boiled eggs waiting for me.
One afternoon, the front desk had oatmeal cookies waiting for guests. Near the front desk, there was always coffee, hot water, and a selection of teas available.
Overall, I liked the location. If one needed a hotel near UC’s campus this is a good choice. It is a rather new hotel and the staff was very friendly and helpful with questions.

I give this hotel a 100%. All around great service, clean, great all around staff. I’ve been here two months for work. The Clifton area is a good little spot in town and vey close to downtown, which is a nice place. I’m from Cle, three hrs away, I’ll probably make my way back down here in the future. I feel at home here. It’s a cosy little spot :)

Geat place to stay and so convenient to UC. We used to stay downtown at the Hyatt but we were a little skeeved last time as, to me, it’s really a bit rundown. I cannot get over how nice the people are who work here… every last one of them. Great breakfast in the morning, large room but the only complaint is the bed. It’s a bit hard and the pillows are a bit flat… oh well. I have no idea how anyone could say the room is small and noisy. Our room is huge and we don’t hear a thing outside.
In typical Hampton inn fashion, there’s free wifi, free coffee service all day, great cookies in the afternoon, free business center with a printer and parking is only $ 9 per day. Those items, with the free breakfast, save me about $ 60 per day traveling with a family of 4.
A great find and I’ll surely be staying here every time I’m in town.

New Hampton is now my home if in Cincy. This is one of the nicest Hampton Inn’s I have visited.
Love the lobby area with the breakfast everyone comes to expect at Hampton. Make your own waffles, potatoes, eggs, cold cereals as well as bread.
The rooms are large and super clean. Showers have good pressure and there were no issues otherwise.. .
If you park there is a garage fee. I believe it’s $ 9.00 per night.
Staff is friendly and helpful.. .wish I were there now!