Vivid Nails & Spa

I’m giving this 1.5 stars. So I’ve been into painting my nails for as long as I can remember. While I’ve gotten better with practice, nothing compares to a well-​done mani and pedi from a nail salon. I’ve been here a few times because it’s the most conveniently located nail salon from where I live. The first time I came here, I got a pedicure with my aunt and I really liked the job they did. I really wanted to get a fun mani/​pedi from there before my spring quarter started so I came back again. I wanted to get a french mani/​pedi but with magenta tips and the ladies working on my nails seemed fine with it. I admit that I should’ve been more vigilant but my manicure was on the shoddy side. The lady (didn’t catch her name) worked fast– too fast. She would just sort of show me what she did before moving on to the next step of the manicure process. She shaped my nails but some were really uneven and the light pink nail polish base was clumpy and she didn’t do anything about it. I know it would’ve been a pain to redo but looking at my nails made me cringe. My pedicure on the other hand was actually done very well (by Tammy) and she even made some lovely flower nail art. She was much more conversational and friendlier than the lady who did my manicure, which I appreciated. What I didn’t appreciate was the amount of upselling that went on during my appointment. I understand why it’s done and all but I felt too pressured the entire time and ended up caving on some services (I know, I know… not their fault but I did a fair amount of declining in the beginning). Compared to other places, I feel like they’re a bit more into upselling and it made what should’ve been a relaxing time, frustrating. While the pedicure was lovely, the price I ended up paying (considering everything else) in the end wasn’t worth it. Going to search around for other local nail salons.

I really don’t even think they deserve one star, but since I can’t give them a zero… I’ll give them one star. To start, they girl who was doing my moms pedicure was too busy talking as she was buffing/​filing my moms feet and cut her. She was actually bleeding. The girl just said «sorry». I had gel a gel manicure that needed to be removed, they like to remove with an electric file, she over filed in some areas hurting my nails. She over filed with my pinky nail file, no blood but skin was tender and have a scab now. I’m not sure what was goi g on with the gel light, but it was way too hot and was actually uncomfortable. I mentioned it to the girl, her solution was to take my hand out for a second then put it back in. After all that my gel manicure on my right hand turned out horrible, the gel had lumps and bumps on the tips, just uneven. And the girl did not put gel all the way to the sides of my nails. After I pointed it out to the girl, she said it was the way I put my hand in the gel light machine. Hmm, my left hand was fine though and I’ve had plenty of gel manicures in the past and they have never turned out this way.
I spent $ 150 for this horrible service and after cutting my moms foot and making it bleed not even a discount was offered. Just horrible and unacceptable. I will definitely never be returning.

You should try out Kristy for your nails. You’ll be happy about it. Kristy is awesome for 3Ds designs. I love it

Service sucked, ladies were unprofessional!!! Got gel mani and pedi. Ladies kept pushing for extra services that I didn’t want. I found it very annoying! It was my first and will be the last time I go here!

It’s a typical nail salon in terms of everything you would expect a nail salon to be.

Two stars because my manicure was really nice and the place is clean… But my pedicure? Let’s just say it is one of the WORST pedicures I have ever gotten. My big toes are two different shapes, I had an uneven paint job that included getting polish all over my skin… She didn’t even bother to clean that off! This picture was after I asked for my pedicure to be fixed… So now I have to leave for my vacation tomorrow with this pathetic pedicure. I’ll be sticking with boudoir nail salon.

This place is terrible the ladies are so rude and rush you. Its literally like a market in there, i only ever went for TAMMY and now they are LYING and saying she is on vacation but she is at SERENE HAIR AND NAILS!!! I will follow her wherever she goes because she actually cares about her customers and the work she does. Stop going somewhere where they dont value you and go with someone who cares like TAMMY AT SERENE HAIR AND NAILS IN THE SAME STRIP MALL AS IN N OUT AND VONS!

This place is always such a mixed bag for me. Like the other reviewers have stated, they will always try to get you to upgrade whatever service you are getting and some will act annoyed if you don’t add it. They will go so far as to tell you what they think you need which not many people care to hear. It’s embarrassing! My friend and I avoided this place for a while because of the pushiness.
This last visit, my pedicure was done well and the lady took her time and attention to detail. She was very complimentary to me and very sweet. However, the other woman simultaneously doing my gel manicure rushed through and did a sloppy job even though I very nicely asked her to please paint them carefully as I saw a lot of missed places. My nails grow fast so I hate walking out looking like I already have a week of regrowth. However she was clearly just trying race through my manicure so she could move on to the next set of hands. No thought or concern at all. I had a huge splotch of clear polish dried on my thumb’s cuticle and when I got to my car ($ 50 poorer) and when I removed it some of the nail polish came with it. At my usual salon (inails on Bonita Rd and the 805) that wouldn’t have happened… they pay attention to detail and make sure you are happy… particularly Phillip and Daniel. They inspect every nail and ask you several times if everything is ok and ask if you are satisfied.
Upon checking out they charge you a dollar to use a debit/​credit card and tip is only in cash.
All in all not a horrible experience but I won’t be straying from inails anymore.

I really like this place. They are very clean, relatively nice and they do a good job. I’ve gone to this location every two weeks for the past four months and this is what I have to say:
–I appreciate the sanitary liners for the pedicure tubs.
–The customer service can improve by not rushing through customers
–The gel lasts the two weeks without chipping.
–Never had a problem with lifting or a nail breaking
–LOVE the Mexican candy and the drinks and the snacks.
Tips:
1) They open at 8:30am but I wouldn’t come in until 9. I came right at 8:30am one morning because I was leaving later that evening in a trip. The ladies were still getting into the work groove and things didn’t pick up until after 9.
2) Bring cash. You can pay with your card. You can tip on your card. You will be paying a $ 1 for using your card.
3) Make sure to get stamped! Every time you come in after your first visit make sure you get your card stamped so you can receive a little treatment.
It is a pretty decent place. 4 stars but more like 3.5 starts because it is like most nail salons. I’m just leaning more towards 4 than three on this one.

I should have known based on the reviews not to come here. This was the worst manicure I’ve ever gotten. All I wanted was a clean buff, not color and when she took the file to my nails in the opposite direction of my nail bed, she left tons of scratches all over the tops of my nails. It looked TERRIBLE. She claimed that she could not see the scratches, but they were so visible that it was laughable for her to say that she couldn’t see them. The entire nail had scratches everywhere! Why would you take a heavy file to the tops of nails when there is no color or stains to remove? It just thins out the nail so it’s weaker. :(
I get my nails buffed regularly elsewhere and it always looks great. When I left here, I still had excess cuticles showing, and there was absolutely no shine to my buffed nails. Not coming back.

I USUALLY LOVE COMING HERE BUT Tammy is working at Serene hair and nails now 1745 Eastlake Pkwy, Ste 107, Chula Vista, CA 91 915 !

Tammy left!!! Call her at new salon at 6 199 411 690. When I called Vivid — they told me she was on vacation but then I saw her at a different salon. Amen!!!

Not happy with this place at ALL! They charge $ 25 for a manicure and they don’t like for you to take your time choosing a color! They have you sit and they tell you to choose later, when it comes time to choose they hurry you up so they can help someone else and if you take more than a minute they will take the next customer!
Came in for a $ 18 pedicure with two friends on a Saturday and only one other person was inside the place getting their nails done. That should’ve been the first red flag! After, we sat they told me I NEEDED the callous remover for an additional $ 5 so I let them. Once she was done with my nails she took me off of the massage chair and put me in a waiting chair because there was someone else who wanted to get her nails done, keep in mind it was just us and another person in the place. She tried plugging in a dryer machine to put my toes in to dry and she said, «oh it doesn’t work so you sit and dry naturally,» ummmmm, OKAY! After that, they wanted to charge $ 25 for the pedicure! I said, the sign clearly says $ 18 and I agreed to a $ 5 extra so it should be $ 23! After she started speaking Vietnamese to the other girls stating I was cheap and how they didn’t get away with it, then she said, «oh yeah sorry $ 23» so I pull out my debit card and they say $ 24.75 I said why? She said they charge and extra 1.75 for debit so instead I just went and used the ATM two locations down.
BEWARE! They try to overcharge people! They are rude and don’t do a good job! They also try to upswell you on a $ 35 pedicure and you have to say NO three times!
I’m going to keep going to regal nails for $ 15 manicure or the one next to rubios! Forget this place!
Cash only or $ 1.75 extra charge for using card!

1) they were very confusing and very indifferent to what i wanted on the phone
2) the lady who did my nails didn’t shape my acrylics or file them appropriately
3) i would rate 0 stars if possible

I’ve been here twice. The only reason I went back a second time is because my sweet boyfriend thought it would be nice to get me a gift certificate to get my nails done. He happened to chose this place, probably so he could go to Game Stop after.
Let me start off by saying, the ONLY reason a place would ONLY accept cash is because they don’t want to claim their final earnings. Some might say «well what about the credit card processing fees?» Charge the customer for that fee. I will gladly pay the extra 30 cents to not have to find an ATM before I go get my nails done.
So I go here today with my gift card for a mani pedi. The girl who did my pedicure did a great job. The girl who did my nails, not only did a horrible job, but cut my thumb pretty badly. When I go to pay the bill is $ 72. I’m shocked at this price. I knew the flowers on my toes would be extra, but what else? An extra $ 5 for the flowers, $ 5 for scrubbing the bottoms of my feet and $ 5 for the clear coat over my nails. Wow. Next time say «hey I’m gonna do this and it’s gonna be an extra $ 5». Don’t just do it and charge me without first telling me it’s not included in the price. That is very sneaky. That would be like going to a restaurant and the waiter brings you an extra plate of appetizers and then charges you extra when you get your bill.
Needless to say, I will not be going back here. I would suggest you stay clear of this place and check out Happy Nails down the street. They take cards there.

I have a favorite nail spot, but I thought I’d give the $ 16 spa pedicure a try from a coupon I received.
Mistake. There were about three customers in the salon when I arrived (odd). The woman at the front that helped me was unfriendly, abrupt and difficult to understand. After presenting my coupon and asking for a pedicure, she asked if I needed a brown and lip wax. I said no thank you and she said «you need a new one».
I arrived around 2:30 pm and my entire «spa pedicure» was complete in less than 30 minutes. My toenails were barely touched, were left uneven with my old polish still intact. During the pedicure I asked for the woman to repeat what she was saying as I could not understand her, and she responded with attitude each time.
The salon was dirty. The armrest on my chair contained old polish, goo of some sort and the pedicure chairs were not wiped down.
Check out was a mess. They only accept cash. If you use a card or a check they add $ 1.75. I went brought back cash as I didn’t think the pedicure was worth $ 1.75 more.
I should have reviewed Unilocal before coming. Sometimes there’s a reason why businesses offer coupons. Recycle the coupon and go to La Rosa Verde Nails on H Street and ask for Diane.

The ladies that work here are rude. If you think they are talking crap about you in Vietnamess, they are. Also, they scheme on how to charge girls extra for their Manis and Pedis. They will literally tell each other to convince their clientele to spend more money. How do I know? I’m half Vietnamese and am fluent in Vietnamese. However, I look Hispanic or Middle Eastern. The lady doing my nails proceeded to talk crap about me during my pedicure until I spoke to her in Vietnamese and let her know I understood every word she was saying.
I will never return.
On top of that, this place does terrible work. My mom does nails for a living. I know what to expect.

My experienced at vivid nail was horrible. My daughter had to wait 20 min for someone to help her for a manicure and the lady who did my pedi omg was rude and left my foot with cold water and wet towels.

Went to Vivid Nails on a whim. My usual spot is iNails, but Vivid Nails was open and I was in the area. I was not given a salon menu until the middle of my service. I was opting for the $ 18 spa pedicure posted on several places in the salon, but later changed my mind for the mid-​range pedicure service ($ 33). I also included callus service ($ 5).
Overall, my technician did a good job. She didn’t as a good of a job on my calluses as my heels are still a bit rough. She focused more on the sides and top of my feet. Massage and nail polish application were adequate.
For the pedicure service, I would rate a 4 star. However, I gave an overall 3 star for the lack of ambience in the salon. To me, the salon seemed a bit disorganized. The towels were clean, but old (faded) and a bit ragged. The other technicians were loud, with their legs up on chairs, scanning their phones and personal belongings in disarray at their stations. Clutter was everywhere. Technicians would also yell across the salon. Boxes were piled up in the back of the store. Maybe they just received a shipment of supplies, but management didn’t seem to be in a hurry to get them unpacked (especially with technicians who were not with clients). It was a not a peaceful treatment as I had to put my earphones on and turn up the volume on my music to drown out the loud talking.
Plus– large selection of color for regular and gel polish.
Note: they charge $ 1.50 for credit card charge
For $ 38 service ($ 33 pedicure #2 + $ 5 callus) and tip, I will not be returning. For many clients, the noise and disorganization may not bother them. If I’m spending that much money on a service, I would like it to be a more pleasant experience.

The girls here are all amazing. Yes they talk a lot, but that is to be expected. My toes and hands always look amazing.