Walmart

This review is for their automotive department. I came to them with a flat tire and right away the serviceman told me I had the wrong tires for my car, which were put on by a different Wal-​Mart. He was able to have a new set ordered and replaced for no charge other than the tread difference, which was awesome considering this has all been taken care of within a few days before thanksgiving.

I find that this wal mart is very limited compared to other cities and states. But it is not bad for a small town. U will most probably find what u need. At least the basics but not more. The grocery section is really small I never find what I need. I like the pet food section it’s really cheap!

This particular walmart is not bad. I try not to go on the weekends and if you can manage that same game plan, you’ll be fine. Best time to go is mornings. Worst time to go is first of the month.
The parking lot is a damn mess here. Like most Chico parking lots, it was planned by a blind idiot. Sorry, that’s insulting to blind people. Good luck.

OK — I go to Walmart … I admit it … when I lived in the South it was a great place, with American-​made products … I was happy to see Walmart come to CA … nowadays it’s hard to find anything there made in the US … aside from that — and the empty shelves, not being able to find many items for which I came — Walmart managers don’t use some common sense … I needed some Brita water filters … they are available three to a box, for $ 14.88 … there was only one box, opened, and one of the filter wrappers was opened … I brought it to a manager and offered him $ 10 for it, as two were unopened and good, and that was a good pro-​rated offer … I was surprised when he said he wasn’t allowed to discount anything (other Walmart stores have, even price matching) … he said he could return it and get another pack and make the full profit from the sale … now, I have a business degree and to me taking the offer without the hassle of the return bullshit would have been a better business decision, especially since Walmart makes over $ 36 million in sales EVERY HOUR of EVERY DAY, and a PROFIT of $ 36,000 EVERY MINUTE … sure, I’ll continue to shop there but the level of management competency is seriously lacking … and — I bought the three unit Brita at Lowes just down the street for $ 13.89 so I came out ahead even by Walmart standards … Mr. Sam — my condolences on the way your stores are being operated today …

Everyone loves to hate Wal-​mart.
The clientele of Wal-​Mart is the biggest turn off here. I try to get my shopping done early in the day before the circus starts arriving to do their shopping.
Simple Advice For Shopping At This Wal-​mart:
1 Shop early, mostly senior citizens and other mom’s are the ones doing their shopping around 9am
2 Try to smile once in a while, the employees are just as miserable as you are, more so since they are working there
3 I have never had a bad experience with the pharmacy crew since I say «please and thank you» and try to be understanding. If your insurance coverage is some weird third party company you picked up out of a mailer, most likely it will take a while to see if you are even covered.
If you walk in pissed off and ready to complain then you will most likely have a bad experience.
Most of the cashiers are nice but some are just plain outta of the hills but hey they are at least working.
It’s Wal-​mart, you shop there for the prices, not the ambiance.
I use coupons when I can, I don’t fault the cashiers for having to be militant about expiration dates and which item it can be used for. That’s the corporate office making them do it.

I went to Tijuana years ago with my brother and remember the street merchants, crowds of people with questionable character, and it being kind of dirty. If you want to relive TJ but don’t have the money to travel– this place is for you. Dirty, crowded parking lot. A permanently erected tent of broken, clearance merchandise in front of the store– that swallows up the closest parking spaces. Long, never moving customer service lines. If they didn’t have a pharmacy, I would never come here again.

Waste of your time. Talked to 4 separate associates who «couldn’t help me» they all apologized and said that this store sucks & that they hate it too

Wal-​Mart supports thieves. The folks who stole my credit and debit cards were able to use my card that actually has my picture on it. This was after two other cards declined as they had already been stopped. And when you call them, they don’t care. I suppose you can’t expect much from your cashiers, but common sense should be a job requirement.

This Walmart is the exception to ‘Walmart rule of rudeness’ in my book. Since moving to Chico almost a year ago, my experiences at this location have been wonderful. I so appreciate the great service I receive when I go. Yes, there have been a few instances of having to wait in the return line for a bit, but they have been outweighed by the friendly face of the cashier once at the front of the line. Also by the expedient, awesome service of the automotive dept with a battery purchase/​change at 20 mins to closing. These days, you’re lucky to get a smile at a check out, let alone any kind of memorable assistance! Way to go, Walmart!

Used to get oil changes that didn’t take 2 whole hours. Now the old white trash dudes saunter around the garage looking like they can’t recall how to actually change the oil. Miserable waste of time. The 30 min oil changes are a thing of the past. Will pay more to go elsewhere. The longer they can delay completion of your service the longer they can keep you wandering around with the convicts, parolees and other derelicts. Nope… not returning.

I went to Walmart’s «Gray Thursday». This was my 4^th year in a roll. The staff was very friendly and helpful. With a great number of shoppers, the entire store was very organized.

Don’t ever use their photo center! I spent 3 days scanning, editing and creating a photo book for my mother. With pictures she thought she had lost from her childhood. These pictures are 50+ years old. Among the pictures was a professional of her Father in the military (70 years) and a few of her in elementary school (close to ⁵⁰⁄₄₅ years ago). I was not greeted. I was no smiled at. But I did not take offense, I was too excited to get the photo book. After 10 minutes they finally find my order. He doesn’t let me look at it, he give me serious attitude and tells me I need a copyright for the professional photos. He will not hand over my order that I’ve paid for until I find the photographers from 70 years ago, and 50 years ago and have them sign off on photos taken that long ago. I then ask for a refund, and that prompts him calling the manager. She then gives me even more attitude, treats me like I’ve done something extremely terrible. She would not give me a refund, I was told I must go onto the website to get my refund. Beings that I’m 4 ½ months pregnant, and got myself up and to the store at 7:30 a. m excited to see the finished project. I left in tears, depleted and completely exhausted. I was actually told by the manager that she was just «doing her job». I’m sorry but I’ve worked in customer service for over 10 years, and making a customer feel the way I did today is «failing your job». They’ve lost my business, not that it’ll make a dent in their gigantic corporation. I’ll gladly pay double for any photo items instead of ever deal with those two incredibly rude employees ever again.
By the way. I went to walgreens, got an 8×11 photobook instead of 5×7 for only $ 4.00 more and the quality is outstanding compared to Walmart’s. Also they had no problem with any of the professional pictures.

Good prices. Terrible customer service.
I had a cashier openly judge my purchase. All I was buying were scarves and crafting supplies. He asked me why I needed this «stuff». I told him that I was buying crafts for my sorority. He disapprovingly asked, «What’s the point of a sorority?» I explained that It was my personal choice and starting listing the benefits; networking, friends, fun experiences, community service… etc. He smugly interrupted me while grabbing his name tag that said veteran and responded, «I got all of that from the military. I can go out and do community service by myself, I don’t need a sorority to gain all of those benefits.» He was rude and condescending to my friends and I by insulting our organization. I wasn’t rude to this cashier. He continued to talk down to me for being in a sorority while there was a line of 20 people impatiently waiting behind me.
He was a younger man who probably only enlisted for 4 years, not an older veteran.

Well, I’m typically a little «anti-​Walmart» & prefer to shop at locally owned businesses. But the summer heat lured me in & I bought an Intex above ground pool from Walmart. One of the parts was broken, so we called Intex to send us a replacement. They were back ordered though, and it would be a week before the part arrived. In the meantime, my pool was turning green because we couldn’t run the pump.
So in a last ditch effort, I called Walmart to see if they would give me the part from another of their unsold pools. I talked to a couple of employees without much hope, but the guy who worked in the pool department suggested that I talk to Mike in management. So I called back & asked for him.
Mike was amazing! He said he’d be happy to give me the part from one of the other pools if we could find the right one. I told him I’d be right down & he said he’d be there til 6.
When I showed up, someone paged him for me & after a short wait at the front of the store, Mike (co-​Manager) & Ryan (assistant manager I believe) showed up & took us outside to see if they could find a replacement part. They didn’t have the same size pool in stock, but they took a gamble & opened another size. They had to basically pull everything out of the box in order to find the small part that I needed. But they were successful & didn’t complain.
I was shocked at the level of service I received. Mike had a tag on that said he’d been there 25 years. He reminded me of the kind of local business owners I’ve met here in Chico that truly care about every last aspect of their business.

Why is there only one line open for returns??? This is taking forever because the person working is moving sooo slow. There are also a million flies in here.

Truly frightening. The one time I went here inspired me to consider becoming an expat.

Pharmacy experience, not general store review
Tried dropping of a prescription for the first time today. I explained how Caremark Rx works as our prescription info is on the back of our Aetna coverage card. I told them that they could call CVS or Walgreens if they needed help figuring it out.
Was told to come back in 15 – 20 mins. Not a problem as I needed a few things. Came back to be told that I simply had to have a different card, that this wasn’t a prescription coverage card and they’d have to call an 800 number on the back which didnt make sense to him and if I could bring in the «actual» prescription card (mind you he was holding it) then he could do it. I said this is the card, there are no others unless he needed our dental coverage. He said I would probably get a «real» card in the mail and that even if I gave him a social security number (I offered) they aren’t set up to do prescriptions that way. I felt bad holding up the line with a legitimate prescription card while being treated like I didn’t know what I was talking about. I left for CVS and low and behold the card worked fine there just like it does at every other pharmacy in town.
No, I do not look or dress like a «Person of Walmart», I do have a college degree, but I was made to feel like I was functioning at a third grade level. I was polite, even mentioning his ear gages looking different than most. I was hoping to save some money in this economy with all of the increased rates we have saddled with because of the new laws, but I will not be trying to get a prescription ever filled there again.
This could very well be a lack of training and not necessarily his fault at all, but I felt that I had offered many options to help him do his job, even offering to call the HR department at my husband’s job and let him speak with them personally on my phone.
I feel horrible leaving a bad review on Unilocal,but if you have Caremark Rx on your Aetna card you might want to save 40 minutes of your life debating the legitimacy of your insurance card’s prescription coverage. This site is for the good and the bad though.
March 10^th 2014 around 3:15 pm. Chico, CA store
# walmart #chico #california #pharmacy

Out of the many Walmarts that I have been to, this one is the worst Walmart I’ve been to. I recently moved here to go to school, and when I went on a shopping haul from moving and all, I could not find most things I needed. And if they sold the item there they had very limited quantities and the shelfs were mostly empty.
I really had a bad time shopping at this Walmart, I decided to go to Target which is right next door, seriously.
For a few dollars extra on my receipt, I was happy that I chose to shop at Target, and rarely make the stop to Walmart. It’s not worth the drive and walk. Grrrrr!!!

I give two stars only for the efforts of the employees who are basically slaves to the corporation itself. Sure they provide a job and benefits and that same old line people like to lump on them but its damn near slave wages. I blame the corporate offices for the customer service at Wal Mart. I treat them all with respect but it is a sad place filled with sad people and it shows.

Truthfully, i’ve had a couple bad experiences here but it’s NEVER with the general employee, it’s always with someone who has some sort of «authority». Whether it’s the pharmacists and/​or pharmacy techs (not the cashiers!) that are rude, to upper management who cannot be bothered and send minions with no power to do their bidding.
i’d rather pay $.04 extra on my items than deal with this company.