US Nails & Spa

After having a bad experience with another nail salon here in town, US Nails saved the day. My pedicure was so relaxing and the guy took his time and was genuinely friendly. I highly recommend!

US Nails is life.
I don’t even live in Chico anymore and I look forward to coming back and getting my nails done there. Best service ever. Super professional. Even when you bring 2 guys in for pedis who want special nail polish designs (don’t ask). Tip them well!

I went in today for the first time and it was pretty busy, I wanted pedicure and manicure with gel. I waited about 15 mins because it was so busy, but I didn’t mind the wait. Service was great, my technician Tammy kept me company and she took her time with everything. Everything turned out great. I loved it!

I’ve been going to this nail salon for 7 years. If you have any problems with your gel manicure and they don’t last 2 weeks, you can go in and they will fix them for free. Lynn has done my nails for over a year now and she spends an hour and a half doing my gel manicures. They make sure you’re satisfied when you are done!

Dirty shop. My nails are destroyed due to fungus from this shop. Be careful! The owner takes no responsibility for this. I posted a picture so you can see what happened. There are so many nail shops in Chico.

A full-​service pedicure at affordable prices!
The staff was very friendly and greeted me right away. I wasn’t impressed with the polish colors selections but they had many to choose from.
My technician Mary was excellent! She was very gentle and did a very professional job on my toes. Mary actually took the time to work on my calluses and did not cop-​out or give a wimpy massage (as many technicians have in my previous experiences elsewhere).
The professionalism of the staff showed when they avoided speaking to each other in a language other than English. It’s never a good feeling to wonder if the staff are taking about you in a language you don’t understand. I did not feel that way at all here. I will definitely be back!

Update! Still the only place in town I come to. The ladies are always friendly and know the regulars well, great with children and men as well. I’ve had acrylics for 2 months now and get fills regularly. It’s by far the cheapest and prettiest option.

Rachel sweet, she did both medi and pedi. 12 yrs experience. Love my design. If u don’t like something about the nail speak upon it. Got upper lip wax. Was kind of mediocre.

I won’t go back. First time I saw Jimmy. When I finally insisted on a regular manicure – not a gel manicure as Jimmy wanted to do – he gave me a manicure that completely flaked off the next 2 days. I went back to complain as this had never happened before – and he insisted it was my fault. However the older lady next to him motioned me over and repainted my nails… and they lasted 2 weeks! (My friend had Jimmy paint her toenails without gel… and they also flaked off in a couple of days!). Then I got another mani/​pedi form another guy there, and I developed a nail infection over the next two days and had to go to the doctor in Hawaii! What a waste of vacation time! The owner (or mgr) ultimately refunded the money paid to the doctor, but it didn’t get back my lost vacation time. She admitted that not everyone sterilizes their instruments like they should. I won’t go back… there is no quality control. I’ll look for a smaller place!

Don’t go here!!! Unless you bring your own nippers!
I’ve visited here twice and have been disappointed both times. This was my first time ever trying professional gel polish in a shop. The first time I tried this place, after asking the price for a basic gel manicure and being told it would be $ 25.00 and then being charged $ 35.00…I shouldn’t have come back. (and yes it was only a basic gel, one color manicure… no extras, no designs, no previous polish removal, no frills) I have no idea, nor did I ask why the price had changed. I just quietly paid, afraid that maybe I misunderstood the original quoted price. After tip I paid a total of $ 40.00 for no more than 15 – 20 mins of her time. That being said, she was very nice, did a great job trimming my cuticles and painting my nails. Other than price change, I was happy with my service. (The first time) however it was NOT WORTH $ 40.00!!!
I only visited again because the polish lasted over 25 days, without lifting or chipping! Other than being grown out, it probably could have lasted longer.
I went in a second time, and confirmed multiple times that I wouldn’t be charged more than $ 25.00, and to my relief I was only charged $ 25.00.
*This second manicure was started by one man and half way through switched to a different person. Which I though was strange, and slightly rude. As my old gel polish was being removed, the manicurist pulled out her cuticle pusher and nippers from a light blue, autoclave style sanitation bag. She proceeded to remove any and all old polish with the metal cuticle pusher and trimmed any excess cuticle as needed. !!! I was HORRIFIED However, when after she finished she proceeded to place the USED instruments back in the medical pouch, resealing it and placing it back in her drawer as if it had never been used!!! (my mind kept repeating the music from the shower scene in the movie Psycho… NEE…NEE…NEEE!!!) NOT ONLY IS THIS NOT SANITARY, BUT THIS IS A VIOLATION OF STATE BOARD REGULATION! This is a dangerous practice that can spread not only Fungus but diseases like hepatitis or worse!!! (this could have been an isolated instance, although a salon should always make sure sanitation practices are implemented. It is up to the individual licensee to commit to safety regulations at all times) It’s not worth the risk.
I will never be back! I do not recommend this place to anyone!!! Stay away!

I love US nails! Rachel does my nails every time and I am always so satisfied. She goes above and beyond to make sure my nails are exactly how I like them. They are also incredibly quick — 1 hour and no more for a full set and tonight 35 minutes for my gel nails! They are perfectly priced and I look forward to going to them until I graduate :)

I love this place! Everyone is extremely nice! They do get pretty busy so make an appointment in advance! I go here for pedicures and gel manicures and I’m never disappointed!

I’ve been going here for 1 ½ yrs. Very disappointed today with my pedicure. He spend less then 25 mins total to do it. My manicure took longer then my pedicure. No attention to detail. I went to be pampered & felt very rushed. I don’t think I will be returning.

This place has plenty of staff. The wait was hardly anytime at all.
The only complaint I have is my nails are really thick and a few of them have bumps in them
Too much when they filled them. Cute paint job. I will go again but definitely let them know to go thin. I hate thick nails.

I can’t say enough good things about this place. I get gel manicures here and they seem to last 3 weeks with no chipping. They do good work!

They were able to take me quickly on Sunday afternoon but I felt very neglected. I got a pedicure and the woman who was doing it seemed like she was doing the bare minimum she needed to do.
As my feet were drying she insisted I pay then and hovered over me until I signed the receipt. I was taking my time hoping she would walk away and come back and she said «just sign it, it’s easy.» I didn’t like this pressure I felt to tip well for medicore service. Id consider coming back but perhaps getting a different person.

DO NOT GO HERE AND SAVE YOURSELF.
I went recently and they left my nails looking horrible. I hate just looking at them. They always making you wait longer than your appointment. They are rude and as soon as they are done they want you out. They over price there nails. It was one of my worst experiences.

I’m a long-​time customer of US Nails and I had to come back to do a new review because of the exceptionally fantastic customer service I received today.
I’m super picky with my nails. When I went in today, I had a specific photo/​design I wanted copied to my nails. Unfortunately, the design I chose was an acrylic-​only design. I asked for the closest thing they could do to the photo I chose and they began working.
Christine did my pedicure and did a wonderful, very detailed job. Being my picky self, I asked for a change to be made to make the nails more similar to the photo. This request meant the four layers of gel she’d already done had to be removed and totally redone. It was my fault for not mentioning my preference earlier. And what made this experience exceptional was that she was so eager to please, she invited four different techs weigh in on how to best do the design and began working, again from scratch, to make it perfect. I know it was an incredibly frustrating situation for her, but she was so sweet and continued to be just as detail oriented as before.
Rachel took over the finishing touches in detail work on my toes and did my entire manicure. I am so pleased with the work they’ve done, I couldn’t help but share.
I’m never let down by this salon, and after nearly three hours of labor-​intensive work, I am one happy customer yet again. Thank you for your patience ladies, I know I was a major pain! And by golly, my nails are gorgeous!

I would normally write a review during my pedicure… but the massage chair sucked me in to just closing my eyes for a minute instead.
The place was about half full when I walked in, followed by at least six other customers. A flock of employees greeted us and started the tubs! They handled a small rush well, no one had to wait. The employees were nice enough, some were very chatty with customers, if you like that sort of thing. The actual pedicure was above average. Gentile and thorough, massage with a hot towel, and the polish was perfect. All you can ask for at $ 20.
I give it 3 ½ stars; it’s definitely no spa. Exactly what you’d expect. Nothing fancy, and kind of loud. But you get a cheap pedicure that feels great. Polish usually lasts for weeks on my toes, but this time it chipped in about four days. Could just be a fluke, but bummer none the less. I will take another chance on a pedicure soon.

Love it! They did such a fantastic job. The people are so nice & kind, & got me right in with an appointment. Those who didn’t have one had to come back later. A little rough at times but they did a great job.
They get minus 1 star for cleanness & that my roommate saw a huge cockroach on the ground, & that I didn’t like my flower. Good work! $ 20 for a pedi, $ 25 for gel manicure, $ 40 for gel pedicure