Cyclesport

The front brake was jammed on my daughter’s bike after an attempted theft. We took it in and they fixed it in about 2 minutes and didn’t charge anything! Wow!
–from a very appreciative Mom

We bought our bike from here, taken it in for free tuneup a, fixed a tire here and never had any problems. This is our go to bike shop.

Don’t go here. Unprofessional doesn’t even begin to describe the staff.

We tried 3 other bike shops in Chico looking for tektro brake pads. Cyclesport not only had the right parts but everyone was really friendly, offering us free maps for local trails while servicing my brakes for free, I only paid for the part. Great shop, great people.

Have been a long time customer here. This is where I bring my bikes for tune ups. They have a decent selection of bikes and gear (especially giant mountain bikes). The ownership changed fairly recently which has shifted the «small town bike shop» feel to much more corporate. Still seems to be the same quality of stuff, but not really the local hangout feel anymore.

I love this place! I ride Mountain and they always have everything I want and if they don’t, they can always get it quickly. The only place I go for bikes.

This bike shop is the shop I go to whenever there is something wrong with my bike. Since it’s pretty close to campus, I don’t have to drag my inoperable bike super far. The shop itself seems really nice with lots of different equipment, types of bikes, and add ons to your bike. What I like about this place is that the staff here are nice and honest and they tell and show me what was wrong with my bike as well as what might’ve caused the damage, which I really like because it gives me a chance to learn more about my bike as well as learning from my mistakes.
I’ve recently dropped by here because my bike just broke down on me. I was on my to class and in the middle of pedaling, the chain all of the sudden got loose and came off. I had to stop, flip my bike upside down so that I see the chain and connected the chain to the chain ring. Once the chain was back in place, I began to pedal hard as there was only 4 minutes left for class to start when all off the sudden, not only the chain fell, but the crank arm (the thing that connects to the pedal) came off! I had no choice but to walk to school holding my bike and dripping in sweat.
After class, I came to this shop and told them what happened. After looking through my bike, they told me that actually a couple of bolts was missing which was the reason why it failed. They said they will replace the missing bolts and would call me later that day when it is ready. An hour later they called back saying it was ready and they charged me $ 19 for the fix, which isn’t that bad. Since then, the bike is working properly and it rides nice and smoothly.
Overall, I really like this shop and will be coming here whenever there is something wrong with my bike.

Walked into this place yesterday morning because i needed my front brakes adjusted and the cable replaced. I asked the older gentleman how much it would cost and he said about $ 55. When I asked him why it would cost so much, for such a simple task, he stated it would take about an hour and half to do and they’d be pretty much giving the bike a tune up. I’m no bike mechanic here but I know such a task would take 15 minutes at most, and i specifically requested front brake adjustment not a tune up, so i reiterated that and he still said $ 55. So I walked two blocks away to campus bicycles and asked them how much they would charge to do it and they said $ 15. I get a text half an hour later that the bike is ready.
Thank you very much for not being honest with me cyclesport, you just lost a customer.

Thank goodness for Mike at Cyclesport! Thanks to him, I can comfortably go for a ride!
We visited Cyclesport a few months ago and spoke with Mike about how uncomfortable riding our tandem has been for me. He suggested we bring in the bike and I get fitted and adjusted to make it more comfortable. So this weekend we headed up from Sacramento and met up with him for the adjustment. He spent quite a bit of time with us, figuring out what I was doing wrong and what was wrong with the bike. He taught me how to correct my position to take pressure off of all the wrong places. He set up my seat and handlebars for a more comfortable ride. After teaching and adjusting, he sent us out for a ride. We were out for 30 mins and I was comfortable for the whole ride! Before I would have had to stop every 10 mins or so to allow my body some «recovery» time.
Highly recommend Cyclesport!
On the same visit, John was also able to true up my husband’s radially laced wheel with a broken spoke and get a bad hop out of the wheel. He definitely knows what he’s doing. Other shops just wanted to sell me a whole new wheel.
Cyclesport provided us excellent service. Thanks guys!

Female road bikers beware!
Not impressed… went in to look at buying my first road bike, as someone fairly new to the sport. I had looked at different types online, but wondered what frame size I needed, and also to see what they had in the store. Was quickly told that frame size «doesn’t matter» and that they had no way to measure that, at which point they attempted to sell me whatever they had on hand. They definitely tried to use my novice status to their advantage.

These guys are always willing to go above and beyond. Whenever my tire pressure is low, they fill them up, and even adjust my grips or chain if necessary. When I buy a new bike lock and lights, they help me install them and recommend the best position. I have shared my business with Cyclesport since 2007 and will continue to do so! Thanks Mike!

I got a flat tire and so I came here and they replaced it for $ 14. One week later, the same tire is flat. I come back to fix it, getting a snarky comment from the owner saying I’m coming in here too often (implying that I don’t know how to take care of my bike). Turns out, the bike’s tube SEAM RIPPED. When do you ever hear of that happening? They fixed it for free though, which was a plus. I go home happy. The very next morning I hope on my bike and start hearing a «clunk, clunk, clunk» and notice the tire is flat AGAIN. Go back to cycle sport, already late to my class because of this mishap, they replace it for free once again. The next week, the tire was flat yet again. At this point, I realize it’s probably going to become a habit of them or they just sell really shitty tubes, so I bought my own online. I had my friend switch out the tubes for me, during which process we noticed the tube they replaced it with was a size too small. When I went it, they swore they had my bike’s size, and looking at that ripped tube I replaced, it was clearly too small for my wheel. Never coming back here. The only reason I’m giving them two stars is for having replaced the tube for free.

This place is DA BOMB.
No, but seriously, the bike repairmen are all super helpful and make you feel at home, the owner, mike, is very willing to help and truly a generous man. The ambiance of the store is not intimidating and is very good for first time buyers and bike noobs like myself.
I went in yesterday to get my bike tube replaced and my bike tuned up and they were very willing to help me understand my old bike. One of the workers even taught me how tell where the hole in the tube is.
The service is prompt, kind, and the guys and gals working there will not hesitate to joke around and make you feel at home.
Overall, go here and be prepared to be amazed. They do get busy, but it’s totally worth it for their amazing help and impeccable service. Make sure to say hi to Mike, he’s a cool dude with great advice.

While I didn’t get my bike here, I did get everything else for it here. Mike doesn’t try to sell me the store, his focus has always been just to get me out riding! Rob has shown me that even though they sell top of the line products, their entry level gear is just as great and hard to beat the prices. After talking with John I have a real sense that these guys may not do anything outside of cycling so I have complete confidence in having my bike serviced by them!

Never met such friendly helpful people. I am a 64 year old, female, out of shape novice. Walked in there with a $ 100 Mongoose mountain bike from Walmart this summer. They have been soooo helpful, even though I did not buy my first decent bike from them. With their advice and encouragement I am now well on my way to my first century. The owner, Mike, is a natural born teacher and an encyclopedia of bicycle skills, which he very generously gives to whom ever needs or wants it. Despite my better judgement and good sense, I decided I was going to start using clips. I bought the shoes and pedals and he spent an hour and a half with me teaching me how to use them properly and avoid as many falls as possible. This is the level of help I get everytime I go in there.
I bought my mountain bike there and everytime I go in they check it out to make sure it is working perfectly. This is free as a service that is included with the purchase of a bike. It is an unbelievably valuable benefit for someone who knows nothing about bikes.
I could go on, but this shop makes riding my bikes fun and challenging. There is no other shop like it. There are other great shops, but Cyclesport is like nothing else. Complete and total support, even if you didnt buy your bike there. They just want everyone to ride, have fun and be safe. In case you cant tell, I highly recommend and would give 10 stars if I could.

To add to my last review. This abomination of a business called me to complain about my post on Unilocal.All I can respond is get a life, this is a matter of my opinion. If your shop wasn’t so shabby you most likely wouldn’t have so many complaints. Also «Eek! Methinks not» as a star rating is a far understatement.

As a person in town for just the summer in desperate need of a tune up for my bike, I spent quite a bit of time looking around Unilocal and bike shop websites before deciding where I would take my bike.
I was looking for somewhere that works on higher end road bikes (I have a Felt and didn’t trust it in the hands of a mechanic that just fixes flats on cruisers), and had a friendly, professional staff. There is only so much you can read on Unilocal and from a store’s website before you just have to go with your gut and just have a little faith. I was torn between going here or Pullins; however, after I rode by Pullins and did not see any higher end bikes (note I did not actually go inside the store, this was strictly from peering in the window), I decided to give Cyclesport a shot.
Having just finished a 3hr ride up Honeyrun doing the Paradise loop on my newly tuned up and fitted bike I am very happy with my decision. The bike is running great and I can already see a major difference from my bike fit in my pedal stroke and climbing abilities.
All of the staff I interacted with were incredibly helpful and all very friendly to me (not sure if this is because I am a younger female in a bike shop, but either way I can’t complain). In my opinion the owner Mike is very knowledgable and went above and beyond to help me understand where all the needed repairs were on my bike, and helped me try and understand bike fitting 101 (even if half of what he said was entirely over my head, I appreciate the effort and enthusiasm people like that have trying to share their knowledge with others).
I would highly recommend this bike shop to anyone who is looking to learn more about bikes or cycling. They also have group rides during the week which I will probably check out to learn more about riding in the area.

Cyclesport has the best advice and the most convenient location. I am getting my bike fit there, and though they charge $ 100, you also get $ 100 in store credit. I’m getting a full tune up, complete fit, new chain, new cables and housing all for around $ 100. It is a sweet deal and these guys know what they are doing.

I started going to Cycle Sport well over a decade ago, and it became my shop of choice. I have bought bikes there, had bikes built there, taken cycling classes there, bought used bikes there, they have stayed open after their closing time to fix my problem, offered great advice, a good place to get to know the staff. I have since left town and really only now know how special Cycle Sport is. My best to Mike and the gang, wish you were in Redding.

We bought a lock here for our son’s bike. The lock was cut – and bike stolen within a week.
We went back to tell the shop that the locks were easily cut, and to warn students – perhaps put up a sign. But no, the sales person was rude and nasty. He would not even hear the issue. He would not take my name and number for the owner, and told me to call the store; which I did and left a message as I was standing in the store. The message was heard through out the store… so I know the message was received, but the owner never called me.
All I wanted was someone there to warn students – cable locks DO NOT work. What a horrible customer experience, that the owner cares not at all about.
Chico police were great though :)