Zwick Window Shade Co

The shades I got were quality and has lasted over years. It has survived baby, toddler, kid and now young Tweens parties. (Cue spin and paint machine)

It’s been some time but I wanted some good quality room darkening window shades for my bedroom. I gave them the size, it took a couple of weeks, I picked them up and installed them and they fit perfectly.

I ordered blinds from Zwick more than 20 years ago that have yet to be installed. They keep coming up with lame excuses: the manufacturer doesn’t make Wake Me Up B4 U GO-​GO! off white anymore, etc. LAME! The service is Good, though!
I got a threatening message that a lawsuit is imminent. Just want to tell the owners… FUCK YOU BYTCHES!

We waited over 4 months for blinds that were supposed to take 3 – 6 weeks. My husband and I like to support small, family-​run business when doing home improvement projects. While the people at Zwick were friendly during the ordering process, they were not very communicative with us about the delay (I had to call repeatedly to ask when the blinds would arrive). We did finally get them, and they are good quality.

We had very tall aluminum blinds installed in a number of windows in our office. Nice product at a reasonable price. We’ve needed a couple of fixes/​tweaks over the past couple years and Zwick is very responsive and prompt with coming out to help. Great service after the sale!

Horrible Service — stay away! They were great on the front end, came out to show sample, take measurements. Our order was to take 3 – 4 weeks. After week 4 we heard nothing, repeated calls go «we’ll look into it.» At almost 6 weeks, they still had no answer and expressed shock that we were upset about the delay. Terrible attitude towards customers. I can’t believe I just wasted 6 weeks for blinds and now have to start over, not to mention the horrendous encounter I had with their main employee. You wanna keep a local business going, I suggest re-​thinking your customer service. That ain’t the way to compete with Home Depot.

No stars unless I can mark it minus 5.
We ordered custom blinds 5 weeks and 3 days ago and canceled the order today because we still don’t have our blinds! It is a demonstration of horrible service and very poor attitude. Each time they said they would get right back to me I heard nothing. The original order, which is close to $ 1,000 for 2 bedrooms was to take 2 to 3 weeks. They are inefficient and less than helpful

We had the whole house painted, so it was an ideal opportunity to take all the venetian blinds in for cleaning – after all, it’s only been 18 years!
I called a couple of places and decided to take them to Zwick because they were closest to me. When I talked to them on the phone about time frames, they told me two weeks or so.
So, I dropped the blinds off and the guy who accepted my blinds told me that although Zwick was more expensive than most blind cleaning places, Zwick cleans them by hand using a soap and water method. The cheap places do it using an ultrasonic method, which according to the guy at Zwick, will damage the blinds and cause paint to peel. He said they can only be cleaned once or twice before they have to be replaced.
Anyway, Zwick did a great job – my blinds are sparkling! My only complaint is that it took over three weeks to get my blinds back, even though they were promised in two. So be warned!

Friendly people, reasonable prices. We went to Zwick to get some shades repaired, and we were very pleased by the results.

Zwick has done my window shades twice now in two different homes and I have recommended them to many people. They also did my fatehr in laws place and it looked great.
The quality is impeccable and we cross referenced them with the «cheaper» blind companies and Zwick was less expensive and gave a better quality product.

HI
Have used them for 25 years — two generations — levolors — wood interior shutters — baffle/​honeycomb — Austrian cloth etc — over the years at two homes (first at our small lakeview condo and now at our Edgewater house)
Good value and a solid sense of comfort that things are being done right and honestly are the big pluses here IMO. They are not a big discount warehouse. They do a personal, professional job for a fair and yes discounted price.
I gave it 5 stars as I realize we keep going back each time we have a new set of windows to do — or want a change.