Lakeshore Women’s Health Specialists Sc

I love Dr. Barbara Diakos and have been going to her for over 10 years. She has seen me through 2 pregnancies and I trust her fully with my health needs. I have read the negative reviews and was very shocked as I have never experienced these issues. When I have an appointment, I am seen right away and have never had to wait more than 15 minutes. They have now extended their hours which I could have complained about in the past however since they have extended them I have no complaints!

I love Dr. Barbara Diakos and have never had any issues with her competence. I have always found her helpful and very non-​judgmental. However, the office is not run well in terms of scheduling. They schedule patients for 10 minute increments (this was told to me by one of their receptionists) and do not allow any wiggle room which is why so many people wait for so long. They have cancelled my appointments due to overbooking. They have also repeatedly cancelled my appointments because the doctor had to leave the office to handle a delivery. I understand that deliveries are unpredictable but the way they have handled rescheduling my appointments when this happens has been horrific: scheduling «tentative» appointments and then never calling back to confirm as they said they would. Hello, some people have jobs and do not have an option to take off of work 4 separate times for what should be one office visit!

Disclaimer: I am not a patient. My wife was here to meet with her surgeon before and after her recent procedure.
First of all, let’s get something out of the way: Unlike many other reviewers, I found the receptionists to be very friendly and accommodating. My wife has never had difficulty getting an appointment or having questions answered.
PROS: The Diakos sisters are a PRO surgical team! Did an amazing job on my wife in a very complicated and invasive surgical procedure — including cleaning up the scar tissue mess left behind by a previous surgery. After the surgery, while I waited for my wife to come out of recovery, Dr. Diakos came out and had a long talk with me, putting my fears at ease and answering all my questions. And when we visited the office the other day for the followup, Dr. Rose Diakos again was very helpful and answered all questions. I feel very good that my wife is in capable hands.
CONS: Husbands, stay away. Although Dr. Rose was courteous and answered all my questions during my wife’s followup appointment, I felt very unwelcome and it was a bit awkward. My wife says I didn’t say or do anything wrong, and has no idea why the doctor was so cold with me. Anyway, I get the hint. I’m not going back.
Note as well that if you get surgery from this practice, you may find yourself at St. Joseph Hospital. The staff at that hospital are nice, and the location is good, but otherwise it’s a horrible institution you should avoid if possible.

I arrived early to fill out my paperwork for being a new patient. It took forever for them to process it and kept my license and insurance card the whole time. They then just went ahead and moved me into the room and told me the doctor would be in shortly. After 30 mins of sitting in the chilly room, in the tiny half gown they provide, with no word from anyone I finally put my clothes back on and went to the front desk. At that point I had been in the office for an hour and still had no clue when the doctor would actually see me. I asked for all my paperwork back and told them I would be finding a new doctor, they just explained that they switched to a new system and it’s backing them up. I explained that it would at least be better to make me wait in the waiting room where I’m comfortable instead of in the back in a gown. Not a good experience and based on these reviews I’m glad I chose to find a new doctor.

This is the most unprofessional medical office I’ve seen. I arrived at this office, with my girlfriend, a little over an hour ago. My girlfriend used their online service to schedule an appointment and fill out their paperwork. She’s been getting confirmation emails and texts like crazy leading up to today. We get to the receptionist area to check in… «we can’t find your appointment.» Excuse me?! How can you confirm, repeatedly, that an appointment will take place and miraculously have no record of it. We had the confirmations, all of them. The receptionist didn’t even ask to look at them or ask a supervisor for advisement. The receptionist told us because she can’t find it we’d have to reschedule almost a month from today. You don’t just turn someone away like that. What kind of customer service is that? It’s the kind of service that has zero customer retention. To make matters worse, it was extremely apparent that HIPPA laws aren’t being practiced at this establishment either. The receptionist asked for my girlfriend’s social out loud in a small crowded office! Also, she left another’s patient’s info face side up for all to see. DO NOT GO HERE. If you value your sanity and your credit score, stay away from this place.
I would give negative stars if I could.

4^th year in a row I’ve waited longer than 30 min past my appointment time. Ridiculous. Finding a new doctor next year. Writing this review from their office as I wait.

I had a mammogram. The receptionist rang to tell me that there was some thickened tissue on a breast and I needed follow up tests. After the news had sunk in, I called back and asked if the doctor could call me as i had some questions. The receptionist rang back. She said Dr Diakos had said she was «too busy» to speak with me and there was nothing to be worried about. Wow.

This OB-​GYN group is on Halsted now. I have only been seen by Dr.‘s Rose and Barbara Diakos (not Dr. Tam). Both sisters have been so cold and incompetent. They failed to diagnose my endometriosis and because of this, I have been needlessly suffering for years. Their office staff is equally as dismissive and unhelpful — specifically Darlene and Toni at the front desk. They have managed to completely screw up my insurance and billing and not even apologize for it. I’m STILL getting bills that I shouldn’t be! I really should have left this practice a long time ago but I didn’t want to go through the hassle of finding a new doctor. I have since moved on to a way better doctor and it is like day and night at my new gyn’s office. Please STAY AWAY!!! You may pay with your life…
Dr. Rose Diakos has even been sued for medical malpractice before — Google it!
Zero stars

I love this office. I have been going here for a number of years, first for my annual and then for the prenatal care of my first child. The front office can be a little curt, but that tends to be with people who are rude or show up late.
Most of my experiences have been with Dr. Barb Diakos and Dr. Tam. I think they are both fantastic. Very nice, smart, and informative. I do find that to get information you have to ask questions, but I am okay with that.
My delivery was with Dr. Tam and it was wonderful.
Contrary to the other review, when I had a pregnancy «scare» they returned my call immediately, and were very kind and reassuring.

This group is now on Halsted – I had been going here for my annual exam and seen Dr. Barb Diakos. She was nice-​very speedy (good if you’re just in for the yearly, not good if you want a thorough exam). I continued to go there when I found out I was pregnant and had a terrible experience with Dr. Rose Diakos and the front office staff. I ended up having a miscarriage and was crushed but the doctor told me to get over it and that I was «overreacting.» The receptionists are rude and I was told to «stop complaining» when they wouldn’t put me through to the doctor in the middle of my miscarriage. Do not get your prenatal care here, they may have been nice people once but they are burnt out and uncaring.