Lacquer Day Spa

Clean/​sanitary, doesn’t have a strong odor, and they always do a great job. It’s nothing fancy, but totally nice and they recently redecorated and got new pedi chairs with massage settings. Plus they have a little warm bean bag for your shoulders and give a light shoulder/​neck massage when your nails are drying.

I love this place! I have gotten may nails done for years at various other nail salons and nothing beats this one. It is clean, current, great products that are fresh and the staff is always nice! My regular manicure always last longer too! The biggest thing is they don’t make you feel like you are inconveniencing them by coming in! I have also gotten waxes which I was very pleased with as well!

I wish I could give this place a zero. TERRIBLE CUSTOMER SERVICE. I called at 630 to book an appointment at 730 pm but the lady that answered told me to walk in. I walked in at 732 pm and was given a terrible look of disgust by an Asian lady who then asked an Asian guy if they can take me for a pedicure. It was said in their native tongue.
The Asian lady approaches the massage seats and said out loud, «Oh my god.» I walked out when she said that out loud.
I would’ve had an appointment had My name been written down but was advised by their own employees to just walk in! Unbelievable.

Amazing facials and deep tissue massage! took their time and were very detailed also friendly. If I lived in town I would be a regular.

This spa is around the corner from my building. I like that they don’t rush you through your Mani and pedi!
they have $ 30 coupon for mani/​pedi on the back of the jewel Osco receipt! Great way to promote their spa!

manis last 2 weeks, no chip is awesome. i feel like they go above and beyond and they dont rush like most nail places

I will NOT be going back to this place. TERRIBLE CUSTOMER SERVICE. They are NOT friendly and they just wasted 40 minutes of my time. I know the woman who threads eyesbrows is not always there so to avoid wasting my time, I called ahead and asked if the woman who did their eyebrow threading was in. I made sure to reiterate the question more than once when I was making my appointment. They said yes and told me to come in. I walked across the Loop from work to get to my appointment. As soon as they were ready for me I noticed it was not the same woman who usually does my eyebrows so I asked her if she knew how to thread. Her response «no — waxing only.»
I asked MULTIPLE times on the phone to avoid this issue they assured me they could thread my brows. To make matters worse, when I was walking out — NONE OF THE EMPLOYEES asked me what was wrong or what had happened or why I was leaving so soon. I actually waited at the front desk to speak with someone about the miscommunication but none of the employees — not even the ones sitting idle — bothered to ask what had happened. WORST customer service. I have gotten my nails done here before as well and they all chipped off within 5 days of getting my manicure. Which is why I stopped going there for nails and only go there for eyebrows — I will say the woman who does my eyebrows is fantastic… its just a shame she works for a salon with such poor service. I will not be going back. THANKS FOR WASTING MY TIME LACQUER DAY SPA.

I recently stopped in here to get a quick eyebrow wax and was hoping to squeeze in a mani/​pedi but realized I was too pressed for time. I was bummed I did not have time to get my nails done, but was very pleased with the waxing service! I plan to come back for waxing and try out the mani/​pedi service! It seemed very clean and it was a peaceful, quiet atmosphere! The woman who took care of me was very polite and patient with my back and forth-​ness about whether I was going to get a mani/​pedi or not! Can’t wait to go back!

I live very close to the salon, so convenience is a big factor for me. Mani/​Pedi service is ok, good enough to keep coming back. However, I went in for a massage yesterday, and LOVED it. Christian (it’s a girl, btw) was Excellent! She actually listened to my problem areas and focused on them. It was a great mix of mostly deep tissue and a little swedish, and I seriously can’t wait to come back! The only drawback was the ambiance. The walls are very thin, so if someone is talking, you can hear it. And, they need to buy a membership to Pandora so there are no commercials blaring as you try to relax to zen music.

This was my first time visiting salon. I planned to receive a mani/​pedi, but after my pedi took an hour to complete, I had no time for a mani. My heels were left as rough as they were when I arrived, my nails were filed unevenly, and overall, it looks like a 7yr old did my pedicure. I will not be returning. Save yourselves and opt out of this visit.

This was (tense) my third visit. I really wanted it to work out and had so much hope that I found a good nail salon close to home & work. The first visit was «meh» but I attributed that to being a walk in. My second visit was much much better. The manicurist was really good. She listened, paid attention to detail and even chatted with me. But my third visit was pretty bad. She ruined the shape of my nails so now I have 2-​nails that are shorter than the rest and oddly shaped. Didn’t buff my nails out before beginning the no chip and criticized her peer for using the base coat — which is what you’re supposed to use with no chips. If each time is a gamble on consistency, I’ll pass. Ladies, there is a reason why no one is in there. With Pinky’s, West Loop Nail Salon, Kinzie Nail Salon and Nail Secrets all within walking distance. I’ll keep trying and looking.

My favorite spot in the area for nails /​massage. I’d just say overall it’s really good value. I’ve been to a handful of other places for around the same price point and they don’t even come close.
I know they only opened fairly recently, but I still feel like it’s very clean and well maintained. It’s a very relaxing and quiet environment. The staff is all very lovely. I would definitely recommend. I don’t feel the need to try anywhere else at the moment.

I was thrilled when this opened in my apartment building! I can’t rave about this place enough. Their manis and pedis are phenomenal. The polish (and this is with regular, not the no chip) lasts over a week. The spa is relaxing and the customer service is top notch. I had the best massage of my life here — go to Christian! The prices are very reasonable and they have incredible monthly specials.

This place is so relaxing and has such good music that I seriously struggle not to fall asleep every time. It’s way better than Pinky Nails down the block.

I went using my fav online booking site… message me & I’ll send you a link for $ 15 off first booking.
I was in desperate need for a deep tissue massage. I know, I know… a nail studio?!? Lol, I crack myself up.
It was reasonable in price… like $ 80 for 60 min deep tissue. The girl actually did a really good job. It’s in the back of the studio & she has great relaxing music playing. I would totally go back to her. And what was perfect was the easy online booking!
Yay!

The worst place to go, at least for a pedicure! Never again, horrible customer service. First they couldnt do what I originally showed them. Tried to make up for it but not even close to what I showed them. Then within couple hours, big toes already had scuffs and chipping at edge… and I had same flip flops on as when I left the salon so its not like they rubbed on shoes or anything. Called them next day and they told me to come back and they will change it. I get there and she tries to tell me they rubbed up on my shoes (which I never put any on), tells me if I want a different polish it will be $ 5 and if I were to change polish it would be even more $…and they are booked up now tho. Never had a pedicure so bad, could have painted them better myself and saved money. What a waste.

Best nail place in the neighborhood. Staff is great, place is clean, and atmosphere is relaxing. Great selection of regular and no chip colors.

This place is down the street from my work so I had to check it out. $ 15 for a manicure and they did an amazing job. I went with two other friends and they both enjoyed their service. Definitely will be coming back!

Great location, poor costumer service. I went in with a friend to get a manicure late Friday night. My manicure chipped the very next day. I stopped by Lacquer in the morning to get it fixed and received nothing but attitude and very poor costumer service. I will not be coming back to this place. I rather walk a block away to Pinky Nails or West Loop Nail Spa and get treated nicely and feel welcome.

This place is crazy awesome. Nice staff and service.
I had an amazing 60 minute massage with them and even after an hour of sheer bliss it felt as if it was over way too soon. The massage was perfect with pressure and the masseuse technique is so intuitive.
I have a tendency to just lie on the massage table and bliss out so I’m not the best client in telling you where I need to be worked on or how much pressure to apply but the masseuse just knew!!!
This is going to be my go to spa for Chicago.