Jewel-Osco

This place needs new management. I usually come here daily and sometimes not sure why. The lines are always long, shortage of cashiers, long check-​out times and a bit dirty.
Not the best place to come for fresh fruit/​vegetables either.
The only reason I’m giving 2 stars is because there are some decent employees here. I have to come here because it’s so close and the prices are reasonable. But there are things I prefer to buy elsewhere for better quality.

I always doing my shopping in JO, but near my house. Today i visited on my way this store. Same atmosphere, this what i like. Fast and no lines in the cash counter. My husband got for me a nice flowers there. Thank you

Poor service and long wait times. Unfriendly people at pharmacy who also managed to screw up my simple order. Only have gone to this location since I’ve moved to the neighborhood but will be going to another store further away since this one is so poor…

This store is awful. 2 – 3 lanes open with lines. Then staff stands around talking while you bag your own groceries! I’ll stick with Mariano’s.

Why are the cashiers at this Jewel store so very unfriendly? They never say hello or Thankyou. They act like their doing you a favor, by you spending your money at this store. They don’t even smile, especially that bald African American guy who stands by the self service check outs. He shouldn’t be working there. He has No personality !
I stopped shopping at this Jewel because very poor customer service.

I went shopping for some beer and they refused my FOID Card as a form of identification. Almost everywhere I go it’s a form of ID. I do carry my drivers license but it’s a hassle to take it out of my cover slip. Screw this place. The only reason this place gets a 1 star is because of Lorena in the meat department, super sweet.

So tired of Jewel. I cannot tell you how many times I have gotten my groceries home and found that seals had been broken, or removed completely. It’s not like you can walk around removing vitamin, sour cream and hummus lids to see if the seals underneath are in tact. Plus, I bought their jewel brand «taco dip». I got it home, opened it that night, and it had mold all across the top of it. Vitamins — seals missing under the cap, yogurt that is not expired, but curdled anyways, hummus that has half the seal open. So many times I have found open seals on their dairy products. I found a piece of hard plastic in my potato salad that I bought at the deli. The ice cream is always super mooshy, and not frozen at all.
Sadly, this is the best Jewel in the area. The other jewel on Elston and Addison has lost my business, after I called them and someone answered, said «You B*tch» and hung up on me, before I could even say one word.
I need to find other options. People say Marianos is more expensive, but how can that be true when I am always throwing out previously opened products. Waste of my money.

Ugghhh. Why have the managers at this location realized that they NEED to open more checkout lanes? Instead of having 3 people behind the customer service desk, good customer service would be to have at least one person step out and relieve the cashiers a bit by opening another register. Avoid the self check out-​they never work. The cashiers that I have seen on a consistent basis always make me smile especially Tom, Kamil, and Dennis, and the younger guy at the meat department always goes out of his way to help me when I have questions. The pharmacy is much better than the actual store service. All of the on staff pharmacists have been tremendously helpful throughout the years, and the female pharmacist always follows up and follows through with her promises.

I have found lots of expired items on the shelves in the past, but this is true at all the Jewel stores. Always check the date at Jewel. But the last straw was when I got food poisoning after eating a ready made sandwich from this place. Steer clear.

Average at best… Cashiers weren’t happy or even spoke to me after I greeted them… Glad this isn’t my usual place

CONGRATULATIONS!!! Dirtiest supermarket bathroom ever. Pretty fierce who’s filthiest competition between the toilet, floor and sink though.

This jewel is always fairly busy and they seam to have the slowest cashiers ever. I’ve never been to a store besides this one where a person is buying 8 – 10 items and it takes 15 minutes to check out. Really poor cashiers.

Sometimes I really like this place and other times I get a bit frustrated. Most times of the day it is fairly busy except if you go first thing in the morning. The produce is hit or miss. When it is good it is really good. When it is bad it is really bad. I wish there was more of selection on many of the items. Also, it seems like the shelves are always being restocked which can be a good things except when you want something that a stocker is blocking. Customer service is usually ok. I have been shopping at this store for several months now and I have to admit I have seen some changes for the better since my first experience there. So, I can only hope it will continue to improve.

I don’t usually do my grocery shopping here but it’s a great place to go to if you’re heading over to a friends house and need something to bring. Surprisingly the bakery is pretty good. Why have gotten some things like their apple pie and cookies that are not good most of the stuff will go good with that cup of coffee or tea. Some personal recommendations would be the vanilla poundcake the cinnamon rolls and strawberry rhubarb pie. The strawberry rhubarb pie was in especially well received treat last time I was by my buddies house. The stuff isn’t that expensive either. No don’t give me wrong it’s not gonna taste is greatest something your mother would make and it’s not going to be the most gourmet big good you’ve ever had but it will hit the spot. Another thing that is nice about Jewel is there deli department. while I do not shop in this area often there are times where I feel like some chicken tenders with their Dijon honey mustard sauce not a bad five dollar meal if you’re not on a diet and able to cheat a little bit. The sides that are offered are also great things to get if you’re headed to a barbecue and need something to bring. Also the banana pudding is a nice dessert if you’re in the mood. Service and assistance is on par with any similar type a grocery store.

This used to be my neighborhood Jewel. The last time I was here, they had a socially awkward employee at the front door giving out free samples of their squishy, crappy French bread. Sorry, Jewel; I know you really want to compete with the likes of Mariano’s, Tony’s, and the smaller, independently owned markets in the ‘hood, but you’ve got a lot of work to do.
Here are three things you should probably work on if you want to stay in business:
1) Fix the self checkouts. Not only is it rare for all of them to actually be open and working, but you have the rudest, most incompetent people running them. What’s up with the bald, African-​American man that refuses to speak or smile? I want to run up and pinch him, just to see if he’s an actual human being and not an automaton.
2) You might want to take better care of your produce department. In early August 2014, I visited your produce department and the lettuce was frozen. The romaine, red and green leaf, and endive were literally frozen to the touch. I returned the next evening and the same lettuce was on display, only some had thawed out and was wilted. It’s not uncommon to see packaged spring mix or fruit cups on displays that don’t stay cold.
3) How does a store run out of BAGS? I guess it’s for the same reason you can’t manage to keep the sale items stocked, either.
Farewell, Six Corners Jewel-​Osco!

Tonight the service and employees were lame so slow and nobody knew where anything was located! Terrible

This Jewel is very convenient for me at my new residence. I am glad they have organic choices in produce and packaged goods. I would like to see a little more even if it is in the frozen food section.
They keep it clean and pretty looking. Their wine selection is amazing! They have my organic/​eco friendly mascara! Good for them. I can also find safe cleaning products and toiletries.
At certain times of the day, the lines are very long but the cashiers do their best to move them along quickly.

They wonder why they are going out of buisness.
This place is large… semi clean.
The customers are… well. if you like running into tatted thugs… this is the place for you.
While I also feel for the plight of those less fortunate. I am sorry. But if you are stinking to high heaven… I dont think you should be in a store touching produce.
The cashiers have awful attitudes.
My favorite is the black bald headed guy who stands watching the self check out area… and does not speak to you… at all.
If something is not working and you raise your hand. He begrudgingly comes over… looking annoyed… fixes whatever it is without saying a word.
Even when you leave
.no goodbye… nada. …really dude ?
You work at jewel… check the attitude.
Marianos has far superior customer service and better food.
Screw this place.

At this point I should be able to make a list dedicated to my Jewel reviews.
Jewel has always been my store growing up. I was never a Dominick’s person and when my mom started shopping at WalMart I frowned upon it. Some people will say Jewel is expensive and especially in the city. To me groceries are groceries and I usually try and go to the most convenient one in terms of distance and what they have to offer. Since I grew up on Jewel this one does it for me. All the same familiar brands and the same store set up so I know where to get things.
Like I said there is not much to write about as this store isn’t much different than any other Jewel. There is a TCF bank inside and they do have 6 self checkout lanes. I don’t like checking myself out as I’m not narcissistic.

It’s not a bad place to shop. They’ve made some improvements since I was last here. Soup and salad island for the quick bite to eat which is nice. I used to work in a grocery store and appreciate how clean and faced the shelves are. Customer service is also good.
I’m sure Jewel is feeling the heat and double downed with good customer service and attractive store layout with Mariano’s popping up all over the place