Highland Solutions

Specialties

At Highland Solutions, we evaluate and strengthen business processes using technology as a tool to empower companies to do what they do best: add value for their customers. We collaborate with our clients to understand their unique business operations and needs. We then tailor solutions aimed at creating successful outcomes, including improving customer experience, increasing productivity and raising profitability.

Our service offerings include systems integration, cloud computing, custom application design and development, e-​commerce implementations, social business platforms, data-​delivery architecture and customer relationship management (CRM) systems. Our teams have a wide range of experience creating solutions for sales, marketing and customer call centers across the finance, insurance, healthcare, manufacturing, distribution, higher education and staffing industries. Additionally, we are SSAE 16 SOC 2 Type II certified, and our products meet HIPAA and PCI security and compliance standards.

History

Established in 1998.

The year was 1998, and the dot-​com era was in full swing…

Startups were appearing and growing at an incredible pace. Soon, most would shrink and disappear with similar speed. Meanwhile, Brian Sutherland and the founding Highland team had a technology startup of their own. Their idea was to make technologies and business process automation – then only available to enterprise class companies – accessible and affordable to all types of businesses. They would deliver these services without the bureaucracy, hassle and secret «code» that typically accompanied IT. As it turned out, this was an idea with real staying power.

Meet the Business Owner

Brian S.

Business Owner

When Brian founded Highland Solutions in 1998, he set out to do what few IT companies had (and few do today): to make enterprise quality IT solutions understandable, accessible and affordable. Today, he leads the Highland team with those same objectives in mind.

Mr. Sutherland has 33 years’ experience ranging from startup to enterprise. He was an early technology evangelist to engineering consulting services. Within the American electric utility industry he led initiatives to transform them from the age of paper into the digital age working directly with global architect and engineering firms Impell, Bechtel and Sargent and Lundy. Mr. Sutherland’s technical leadership around new engineering and computer automation contributed to companies being successfully capitalized such as Impell by Combustion Engineering and then by ABB.

Mr. Sutherland holds a Bachelor of Science degree in Engineering from California Polytechnic University.