Fredrick M. Gottlieb & Co.

I would be very careful when using this jeweler. They did an excellent job of finding the stone for my engagement ring, but after that it was all downhill…
I wanted a Verragio engagement setting and offered to have it made custom or order it directly from the company. We opted to order from Verragio. They had it sent to their store, and had one of their jewelers set the stone. However, after about 3 months, the stone came lose. I called and they said I would have to bring it in and they would have their jeweler re-​set or tighten the setting. This occured three times over the course of one year. Every time I brought the ring to them, the older lady who works there was extremely rude and made comments about how I should have just had the ring custom made to save money.
After the third time I opted to bring my ring to a 3^rd party professional. That jeweler showed me my ring and setting up close through a microscope. The jeweler that Gottlieb sent it to had complete squished and damaged the setting (platinum) to the extent that the 3^rd party jeweler refused to touch the setting fearing he might damage the diamond.
I brought this assessment back to Gottlieb, and they told me they would have it reset by their jeweler and that they would have the jeweler add additional platinum to the prongs to strengthen the setting. When I picked up the ring, the prongs were noticeably crooked and I left with the old lady yelling at me that they lost several hundred dollars just to make me happy. (I wasn’t happy).
Now, two years after all that, the diamond is lose again. I went to a new jeweler who is a Verragio dealer and she was appalled by this story. She inspected the ring and said it looked like they added white gold, not platinum to the prongs because there was an obvious yellow discoloration (which is normal for white gold, but not for platinum). She offered to call a rep from Verragio personally and ask if they would re-​laser the prongs to their original setting and re-​set the diamond the correct way. I just learned today that it will cost $ 300 to send it to Verragio for this service.
My husband also recommended that my two brother-​in-​laws use Gottlieb as their jeweler because of the great selection and price on the center stone but warned about the service. Both went to Gottlieb and had a similar experience. One brought a picture of the engagement ring, had the wax mold made, and the ring made. The ring was not made right, and he had it sent back to the jeweler 3 times before they got it right (and he and his wife are still not happy with it). The other brother-​in-​law bought the ring and the stone from Gottlieb but got the size of the ring incorrect. The ring was too large for her finger, and the style of ring could not be sized down because of the integrity of the setting on the side stones (they were told). The old lady told my now sister-​in-​law that as she gets older, she will gain weight and the ring will fit (OUCH!).
So, all-​in-​all, they have a great diamond and precious stone wholesale business with good prices. However, if you want a custom design or want to order a ring from a designer, you should just buy the stone, and go to a different jeweler.

I absolutely love my ring. I opted to get one «marriage» ring– in lieu of a engagement ring and wedding ring– as I don’t like the stacked look. For ages, we couldn’t find anything out there. We looked at some estate jewelry but nothing caught our eye. Finally, we decided to design a ring together.
Jeff brought out some diamonds for us to consider. Once we picked the perfect stone, we worked together to design the perfect ring. He created a computer drawing and then a wax molding.
It was an amazing experience. I would highly recommend if you can’t find the perfect ring.