Doubletree Hotel & Conference Center

Attended a gymnastic meet, stayed here for convenience… Room end tables were covered with dust, could write your name in it, $ 3.00 for a small coffee that was too strong to drink, the cream in the room was sour, coffee maker in room didn’t work properly, no refrigerator in the room, and paid premium price of $ 221 for one night. Would not recommend this hotel, and will not consider Hilton as an option in the future.

We attended a New Year’s Eve wedding here and stayed the night. Both the hotel and the event experience get four stars. I’ll split my review up into two categories for easier reading. You’re welcome:)
First, the hotel. It is very clean and well decorated, the rooms are a decent size (except for the bathroom) and the amenities are top quality. The staff were all extremely friendly and went out of their way to make our stay feel special (opening doors, calling elevators, etc.) The café in the lobby had an excellent breakfast buffet, even though it was not complimentary. One of the best I’ve seen at a hotel (it even had an omelet bar). We got 50% off coupons for breakfast with our room keys, so the cost for five of us was $ 40. Not bad for the quality of food. The only complaint during our stay was that housekeeping came around relatively early (8am), which seemed odd for the morning after NYE.
Now, the event. The conference center is large, and is broken up into two areas. The ceremony took place in a smaller conference room, which was very nice and felt new (not dingy like some conference centers can feel). They had a great bar area right outside for cocktail hour, and the hors d’oeuvres were yummy, even if they were all fried. The reception was held in a huge heated tent connected to the Doubletree. It was a neat (yes neat) space, with some cool light fixtures. The staff kept things moving for dinner and the bar tenders were friendly and not at all stingy. The food was good, not the best I’ve had at a wedding, but delicious and served hot. My main issue with the tent was the temperature, which alternated between too hot and too cold. That is to be expected in mid-​winter I guess, but it did impact the experience.
Overall, this is a quality hotel and seems like a great place to hold and event.

Always enjoy coming here. The front desk staff are very friendly and bubbly in the mornings! It’s nice to have a friendly conversation with them and they treat you like they have known you forever. Love love their breakfast in the café!! This place is connected to a fitness club that hotel guests can use. The workout facility is amazing! I always workout when I come here. Both indoor and outdoor pools. And the rooms are always nice! Love this hotel.

I had to stay at this hotel for an association meeting otherwise I wouldn’t be out in the boonies of Missouri.
The hotel out in a suburb of St. Louis and there is very little around. A couple of strip malls and restaurants, so if you stay here you need to have a reason like business or visiting friends and family.
The facility needs a face lift. It’s clean but looks like the décor is about 10 years old.
The exercise facility that is connected to the hotel is the Chesterfield Athletic Club. I’ve been a member of several clubs and worked out in numerous hotels and this is an average place. The layout for the weight lifting area is strange. Several small rooms so you can’t really get a flow on your workout.
The cardio machines aren’t bad, but nothing exciting.
One of the members of our business meeting mentioned the stink bug infestation in his room and another talked about a mouse. I asked if the mouse was paying half of his room rate.
The staff was friendly, especially Kim Z. who took care of me for the wi-​fi and check out. The hotel needs to clone her, she’s excellent.
Overall, an average place. Nothing too exciting

This review probably deserves 4 ½ stars. The accommodations were excellent; the hotel was very clean. The rooms are nice; the sleeping area is spacious but the bathroom area is a little tiny. The staff is good. The extra accommodations such as fitness equipment swimming pools etc. are all very good. We did not bother to eat at the hotel for our four night stay here. We found everything to be very good to excellent except for not having the foam pillows replacing the feather pillows that normally come in the room as we had originally requested and it took a full day before we got all the pillows exchanged. I still highly recommend this hotel and would gladly stay here again.

My company used the Chesterfield Double Tree for a corporate event in March. The hotel and the staff did an exceptional job and we were very pleased with the cost and quality of everything they did.
Service– The staff and team were very attentive to our needs and took care of the few issues that came up unexpectedly.
Meeting rooms– We have done meetings through out the city and country and the ballroom and pavilion were nicer or comparable to anything we have experienced. Top notch
Hotel rooms– clean and nice. Nothing spectacular but they are up to date and well maintained.
Amenities– though I did not get much of a chance to use them, the pool and spa were very nice. I was very impressed.
Overall it was a very good experience and I would recommend the location and the staff to anyone who was planning a corporate event or wedding.

We were there a month ago we were groups, I like the stuff they were very nice good people the place is great. my only issue was about the room they need air a clean one it’s get smelly the bathroom either I hate the fact that there’s no clean air no refreshing I kept spreading perfume. there’s no garbage inside the bathroom neither bags.. Also slippers! !!! Which is disgusting. as well as small refrigerator my daughter milk gets spoiled so fast and it’s hard to buy one each several hours! !!!
In break fast there weren’t serving pancakes How about children !!
2 days in a row I set in a table with smelly spot glasses dirty mugs
The servers were very nice and helpful smiling all the time make our morning goes easily

Very nice hotel in a good location. Price is good and the hotel is very well kept with a friendly staff.

Our first time here in Missouri and our friend recommended the hotel. At first glance it was old looking but when you step inside the hotel it was updated and modernized. The staff are absolutely friendly and accommodating. Will recommend this hotel to everyone who will be in the chesterfield area.

I’ve stayed at a lot of Double Tree locations and this is one that we will not forget. The staff were very professional and personable. The rooms were nice as usual. The lounge was nice and bartender Steve was really fun. What was the most impressive for us was the Chesterfield Health Club. It’s attached to the hotel so you can use all the facilities. They have a nice gym, racket ball, outdoor pool, they actually have free weights (not common for hotels) and nautilus weights. So we were able to get a real workout unlike some hotels that only have a treadmill and 1 stationary bike. We were only there for two days and did not have an opportunity to explore other areas of the hotel. We will definitely return if our travels take us back to the area again.

Our first part of our stay was for a funeral then the rest of our stay was for a family trip that was pre-​planned with our 2 young boys. The Hotel and staff was great from the get go. Warm cookies at check in OMG yes please!!! We loved everything about the hotel! Great location, its close enough to things but not too close to all the chaos of the city. I picked the hotel because of all the amenities and the pictures were defiantly not deceiving. We paid $$$ to do a few attractions and the kid’s favorite thing the whole trip was swimming… which was free… lesson learned, haha.
Cons alllll the construction in the city, near the hotel as well. I would pass on the buffet breakfast it was just OK. The Hotel was also a bit chaotic during our stay because a couple of large organizations where staying there at the same time. Of course this is nothing that the hotel can control its just an observation. I don’t like crowded places to begin with.
Overall we thoroughly enjoyed our stay and will definitely stay again.

Upscale business travel brand hotel with Restaurant and bar (read that no free breakfast). Very service oriented with their microwaved cookie when you check in. The training is excellent and the folks you encounter are all very friendly and helpful. Nice when you are a stranger in a strange city. Plain Jane restaurant but I had the Fish Tacos that were very good. I’d go back just for this dish but a pitiful beer selection unless you like Budweiser. Breakfast was just OK but, again, the service was great. The only real issue I had was the temperature regulation of my shower. From scalding to too cool seemingly for no reason. I was in a accessible room because that’s what they had and it would have been a problem if I had not been able bodied. Law suit waiting to happen.

Sweet place! Good price, GREAT breakfast buffet-​eggs benedict! Full use of the athletic club attached to the hotel. Dry sauna, indoor/​outdoor resort pool.

CHECK-​IN SERVICES ****
I drove to St. Louis from Des Moines which was about 5.5 hours. Ugghhh… I got here at around 2PM which is close to check-​in time. The front desk clerk greeted me with a cookie and breakfast voucher. I asked for upgrade from the king corner suite but didn’t get one since there was a wedding going on. Well, I saw that tents were put up around the outdoor swimming pool. The front desk clerk said to enter the fitness center through the 2^nd floor and avoid the traffic from wedding guests on the main floor. I dropped off my stuff in my room and noticed that there was no fridge so just had my cooler with more ice to keep cold. AC was turned high so deafening to the ears but left it that way since the temp was over 100 °F that day.
INDOOR POOL *****
When I got back from Forest Park, I was hungry and tired. I decided to first dip in the pool since I was super sweaty from running around the zoo. You had to take the elevator to 2^nd floor and go across and long corridor that connected to the Chesterfield Athletic Center. My eyes were amazed to see basketball courts and huge fitness cardio machines and lifting room.
You have to go through the locker rooms to reach the indoor pool. I tried to get to the outdoor pool which is the exit of the indoor pool but someone said the club closed it due to thunderstorm. I soon realized after seeing some bolts of lighting a few minutes later. Still, the indoor pool had a nice lane closed off for doing laps. Only 2 families using the bigger area so I got the lane to myself. The outdoor pool looked larger with several Olympic sized lanes. The afternoon was pretty busy when I checked in with many families getting relief from the hot day.
PRO SHOP ****
Afterwards, I checked out the pro shop. I found a great sale of sunglasses for 50% off. The nice lady said sure and got $ 5.50 for a pair. I loved the Italian knock-​off design so picked up another pair as well. I didn’t bring my wallet so just showed my hotel room key to charge it on the room.
RESTAURANT ****
Afterwards, I took a shower and headed to the bar for some dinner. Menu had nice selection and had the special 5 oz steak with fries (substituted with salad– nice touch with greens, dried cranberries, walnuts). Very good service even though alot of wedding guests killing time before the ballroom opened up.
KING SUITE ****
Thank goodness for being at the end of the hallway. Yes, there was a large family gathering but only woken up once. Plus, my room far from elevator so didn’t hear all the traffic going up and down. I did find the AC a bit annoying so did turn it off in the middle of the night. Nose got stuffy so just had the fan on.
FITNESS CENTER– CARDIO MACHINES AND WEIGHT ROOM ****
Woke up around 8ish since family woke me up at night. I got 30 minutes workout that morning and loved the stairmaster which did all sorts for elliptical work on legs. Then, I did the machines and tried everyone to work my shoulders, arms, legs, knees, etc.
BREAKFAST BUFFET ****
Wow, I loved the furniture and the layout was great. I had the grill make up an omelet for me with everything. Then, I got some oatmeal and topped it off with fresh blueberries and brown sugar. Server had made it a delight with topping my cup with coffee and glass of OJ. I also took a muffin for the road which was carrot cake and raisins (surprisingly good).
CHECK-​OUT **
A bit of a nightmare with the family reunion going on. The 3 elevators were all tied up. I had to wait 5 – 10 minutes to get on due to the sign allowing only 10 people per elevator. Housekeeping was in a rush to clean the floor at around 9:30AM on Sunday. I noticed my door propped open when I was on my way out. I did a quick check before leaving since I also had to have a quick bathroom stop. I had to wait 5 minutes for checking-​out since the whole family reunion was congregated in the front lobby. You can’t avoid this being a conference center. Must have been good business for Double Tree getting the wedding and the reunion for both ballroom and conference center. However, it could have been worse if I got the nicer room or one next to the elevator.

My family and I stayed here unexpectedly on a recent trip to St. Louis. We did not have a reservation and although they seemed busy, we were offered a king sized deluxe room with a sofa bed for our daughter for $ 104+tax. Wifi was extra but the guy at reception said he would throw it in. We got up to our room, which was very nice, and got settled in. Hopped on our computers to check emails and whatnot and lo and behold — no Internet access! We had to pay $ 9.95 per night. I wasn’t complaining… The guy said he would throw it in, he didn’t, big deal BUT then I found out that they were planning on charging us $ 9.95 each per night (both my husband and I) so it would have been an easy extra $ 20 for them. We called down to the front desk and they took off one of the charges.
We also ordered dinner from room service and it took a while to get there, but when you are starving it all seems to take forever. I got what was supposed to be just a turkey on wheat with aioli. They ended up bringing a turkey club with cheese and aioli — it had a LOT of turkey on it. So much so that I couldn’t finish it all. We also got dessert and I had warm apple pie with vanilla ice cream. Well, that vanilla ice cream turned out to be cinnamon ice cream. Kind of good but kind of sickeningly sweet as well. The apples were undercooked and the pie crust was flavorless and dry. Kind of party for the course for room service food, but you would think they could get a turkey sammie and pie a la mode right.
The beds were comfy and the room tasteful and clean. The a/​c was cold then not cool enough, but you know how those units are.
We took breakfast the next morning downstairs at «The Café». They have a buffet but we typically just order off the menu if it is available. I got French Toast, my husband got steak and eggs and my daughter cereal and bacon (idk, she’s 4). The server brought her cereal out within minutes of us ordering it. An hour and ten minutes later my and my husband’s food came out. They still forgot my daughter’s bacon so we had to ask for that. I was flabbergasted but the server was so nice and they ended up comping the whole meal and apologizing. The French Toast was bloody delicious!
We would go back because they were all very attentive and customer oriented. I really appreciated that.

The hotel was nice and the beds were comfortable — those are two of the main things I look for in a hotel. What I don’t get is how a hotel nowadays cannot include wireless in the room rate and soak another $ 10 a night from its’ guests to use it! Major negative for me.
When we got back to the hotel after dinner, we were really looking forward to the cookies at the front desk but they were all out. (sad face)
The fitness center and pool were very nice though…

Nothing to write home about. Rooms were updated and facilities were clean. Everything in working order but your cookie at check in… stale! That’s a no no for a Doubletree.
The coffee at the ‘starbucks’ in the morning… cold and too bitter like it’s been sitting too long. I know what Starbucks should taste like, and that’s not it!

It’s been two years since I was here for a business conference and in that time ownership has upgraded the conference center. It was impressive before but now has even more modern features throughout the complex.
Large multiple conference rooms allow various groups to use the center without feeling cramped or hearing noise from other areas. Commonly used spaces for snacks and beverages are spacious allowing everyone to blend efficently during breaks.
They offer WIFI which works great so you can stay connected all day. I was told the cost is very competitive versus other facilities in town. There is a restaurant onsite for timely lunches to make sure your meeting stays on schedule.
The Doubletree is running an efficient facility! I definitely recommend it.

The company put us up here for training and it was an A-​OK experience.
Construction that occurs while one stays at a hotel is a bummer. It makes you feel that the hotel is already old and outdated.
Check in was smooth. I was greeted with a cookie which is the Doubletree tradition.
The room itself was average. I was a bit peeved because the sink and mirror were OUTSIDE the bathroom. If you are a chick, this a big no-​no.
No LCD. Hopefully this will be added AFTER renovation.
One big plus was the 2 pools, 1 indoor and outdoor although the outdoor pool was covered. :(
Lots of tennis courts for the tennis aficionado.
No free WiFI. :(
Quick tip: If you are desiring alcohol, the bar (aptly named Racquets) was a nice walk from the front desk area.

I upgraded my room through options at the end of my reservations on line. When I got to the hotel the upgrade had already taken place and I was given a fantastic king suite for the same price as a regular king room. We had a 2 bathrooms, 2 TVs a wet bar and a sauna. The rooms was very clean and well kept.
The staff here are fantastic to say the very least. The people at the front counter were always nice and smiling. They called to make sure I was happy with my room and when I asked for more conditioner they had it to me in no time. I also needed linens for the pull out bed and they were there in a flash too. Not only did they have the linens but they also made the bed for us.
The decorations in the room were just right and the view from the 12^th floor spectacular! The only reason I gave it 4 instead of 5 is because Wifi is not included and neither is the breakfast. The breakfast is a bit expensive at 15.00 per person but children under 5 are free. Too bad we had an 8 & 6 year old who take a lot of pride in their ages!