Crate & Barrel

A beautiful layout and good customer service made our first trip to this store a rather pleasant experience. We were acknowledged by nearly every employee with a cheerful and inquisitive smile — not hounded for a second. Just an overall nice consumer experience.

I wish I had the budget to furnish my house in Crate & Barrel, but alas we save Crate & Barrel for those special pieces.
Recently I bought a couch from this particular location and our saleswoman was more than helpful. Not too pushy, but very eager to help find us the right orientation and size for our room. The delivery was quick and the delivery people were very careful with the load in and set up.
The best tip I can give you if you plan on making a big purchase from Crate & Barrel is to find a coupon. If you are buying a $ 3,000 couch, a 20% coupon can be a huge savings. I ended up buying a coupon on eBay for $ 5 and saving over $ 400 on the couch. It’s definitely the way to go.

This review is particularly for Abby, our sales associate who helped us out. She was FANTASTIC.
We were cruising the knives & debating which knives to get or whether we should buy them at the store or online. I was leaning more towards the Wusthof German knives while the bf wanted the Shun premier collection. I saw those at another competitors & they looked really intimidating.
While talking with Abby, she was able to give us first hand knowledge of each knife. She let me handle them & explained how to use, sharpen, & clean them properly. She went far & beyond to make sure that we were happy & never pushy about what to get.
We finally decided on the Shun premier collection & I can not wait to make dinner tonight using my new babies.
Thank you Abby again for making our shopping experience at C&B even better.

I always find the cutest little gifts here! There’s a 3 piece baking set with small, medium and large baking dishes that cost $ 29.95. It can be given as a set or broken up into 3! The staff here are super helpful and friendly. It’s easy to get to with parking right out front

Crate and Barrel is one of my favorite stores to get lost in. I could probably spend a whole day there putting together gift ideas, place settings, or dreaming of the meals I would make with all their cool cookware. Items range from inexpensive to very expensive so there’s something in here for everyone. They have a great selection of decorative serving ware and I’ve scored some great deals on pieces during sales. I love their basic white collection too. Plus if you’re looking for any kitchen tool they’ll have it here. I find C&B to be super chill and not at all snobby (ahem Williams — Sonoma) with friendly, knowledgeable employees and an excellent selection of quality merchandise.

So I visited this Crate & Barrel back in December to get my dad a set of espresso cups and while I was there, I saw this beautiful four poster bed while I was there. I recently decided that I absolutely HAD to have a new bed (as I’ve definitely grown out of the current bed), so of course I checked to see if the bed I saw was on sale.
It was and I found out that the bed I wanted was discontinued. I got one of the last ones in the entire company. Thanks to Memorial Day sales, I also got 15% off of the mattress and the boxspring, which was another delight. The best part is that they’ll store a furniture purchase in their warehouse for up to three months if you’re not ready to take it home yet!
Maybe I’m overexcited by all of the savings, but I had a great experience at this clean and bright store, and my saleswoman (Elizabeth) was so pleasant and friendly that I’ll probably be back for a couch soon.

I love Crate & Barrel. Or I must love it because of this location. They are so friendly and each time I come here, I find 100 things I want for my home. If it’s a gift, they kindly wrap it nicely for you with tissue paper and in the Crate & Barrel box along with a handle, and gift tag. The works! I am typically an online shopper (convenience & coupon codes!) but I would always come here just for the great experience! LOVE!

I’ve been to this Crate & Barrel twice and experienced excellent customer service, both times by the same woman (Felecia).
On my recent visit, I picked up a pair of herb scissors (an amazing pair of scissors with about four sets of blades slightly spaced out so you can quickly dice up fresh basil, cilantro, etc. — genius!) as part of my mother’s birthday gift. Naturally, I had left my card, bag and tissue paper on the couch at home, and when I mentioned this to Felecia, she promptly wrapped the shears in a nice bag with pretty tissue paper and gave me a little card. She saved me a trip and some money, and I was a happy camper.

I love Crate & Barrel. I’m not sure I ever would have said that prior to getting married, but the layout of its store (in Cherry Hill) matches the elegance and affordability of its products. C&B has the design sense of IKEA, but takes it up a notch. A great place for a wedding registry, our house is filled with stuff from C&B and it’s great.
The best part of the store is the fact that it has brand loyatly. C&B’s brand is great, and when it comes to other items, the store doesn’t overwhelm one with options. From the looks of it, the franchise selects a few competing items that range in quality and price, and has the consumer make small choices, as opposed to stocking everything and letting the consumer take the job of the employed buyer.
The store itself is beautiful, comforting, with incredible helpful and present staff. This is a very high review from me for a chain, so take note.

Very cool store with lots of goodies for the home. Pricing is a bit high if there isn’t a sale but well worth investing some time looking around. My sister and fiancé have their registry there and they print out a copy for you to shop with — super convenient.

Now this location is fairly New to Cherry Hill area. Maybe 1 – 2 years old. Sits on corner facing Rte.38, separate from mall, but in same locality, its ’ own building. I like a fellow Unilocaler Eliz B. I am a fan of C& B, I sometimes purchasing things, sometimes like to browse around. The staff, all the locations I’ve been to are quite helpful, can’t find something, they really «Try» to help. Couple of occasions been, during holidays, purchased numerous Xmas ornaments, they are always so fabulous, something unique about them.
Have also bought kitchen accessory from here, too. Their high priced items, is upstairs-​furniture area, If I had bigger house & $$, I’d get something from there.
They tend to be pricey, some people swear by them, I am in middle of the road, can find some items, but some of their items are ridiculously priced.

i tend to be a medium-​enthusiasm fan of crate & barrel, i like going there and sometimes buy things… and that’s about it.
i got a gift card forcrate & barrel and went to the new store across from the cherry hill mall to check out the deal. my shopping experience was fun, the store was nice, the staff was super helpful, and things were a bit overpriced as usual. i found some good items to spend my gift card on. blah blah blah.
cut to 2 days later and 80 miles away — ohmygodthepaniboughtisn’tinthebag!!! frikkkK!!!
so today i called, with my bitch face on, ready to fight. i barely had to dip into my story about how i don’t live in cherry hill and how much of an inconvenience it would be to get to another location… the rep who answered the phone was so nice and cute and was all «don’t you just hate when that happens! should i have it shipped to you?» YES PLEASE.
a+ for customer service at this location! my precious pan is on it’s way and i couldn’t be happier with my experience there.