Big River Grille & Brewing Works

Worst service I have experienced in quite some time. Ordered drinks at the bar and got balls for playing pool. After giving us our pool balls the bartender totally forgot to give us out drinks. Had to ask for them. Had to flag down a server to order food. Meanwhile numerous staff were eating and socializing at two different tables. Finally ordered food and when it was brought we had no plates or napkins. Server did not check on us so had to get our own napkins from the bar. Again had to track her down to get tab since she never came back to check on us. When we turned in our pool balls had to wait for the bartender while 5 waitstaff congregated at the end of the bar hanging out. Never write reviews but was compelled to do so since this was so bad.

Meghan (with an ‘h’) was super awesome tonight! She made sure we were never empty on our drinks! Talk about service with a smile! Friendly, talkative and super sweet! She sure knows how to get around this bar! Make sure you see Meghan when you come in! She will show you a great time!

Had to ask for bread, had to ask for reach drink refill, she never came and checked on us. Then she took my boyfriends drink to, we assume, refill and she never brought it back. Had to walk to the station to find her and ask for a check. Hillary, your service was terrible.

I really can’t go into every little detail about how bad this experience was. But here’s a few reasons I hate the fact that I have to give this place at least one star.
First off, it’s another microbrew restaurant. Fantastic. You make beer. So impressive. Yet, so the same as the guys doing the same thing down the street. I’ve rambled on about this before and my boredom of the microbrew /​restaurants.
I don’t know what was worse. The food or the service. I’ll go ahead and say this; out of four adults and 3 kids, two meals were comped and four of them arrived at the table incorrect or were forgotten about.
It took nearly 45 minutes to get the food to our table. The restaurant was busy but not crazy busy. Our waiter repeatedly came to our table and apologized. Can’t blame him, but unfortunately he was the messenger. Sadly, he was shot… shot with some pretty dirty looks.
When the food did arrive, one of our guests ordered the pizza. She received a completely different pizza then what she ordered. Not wanting to wait for anything else, she said she would eat it anyway. Then, only to find that it was extremely cold. Cold enough to where she didn’t want to eat it at that time. She decided to have it boxed up and take it home where she could reheat it and actually eat it hot.
Another one ordered the fish and chips. Fries and four battered balls of fish. These were by far the oddest fish that I’ve ever seen. Non impressive in the taste department either.
One of the kids ordered a corn dog. Ice cold. Couldn’t eat it. Mind you, not warm. Not, not hot. Ice cold!
In addition to that one of the kids meals was completely forgotten about. It did show up about 5 minutes after everybody else’s. This, along with random missing side items or vegetables.
Oddly enough, I had a salad. It was a salad. I couldn’t complain. Can’t really screw up a salad. Well, I guess you can. And if you do, my review wouldn’t be as flattering as this one is. (Sarcasm intended)
There were long periods are we didn’t see the server, drinks didn’t get refilled quickly. The usual. Just not a good experience overall. Our server was extremely apologetic. He seemed a nice enough guy, but it’s kind of hard to make up for an overall piss poor experience.
Maybe it was an off day. Maybe this isn’t typical of this place. Maybe they usually do better. Unfortunately, this was the day went, this is how it went, and this is how they did. It’s funny, when I look at the rest of the reviews, they are all over the place. This shows me a serious lack of consistency.
Would I go back? Hell no. But I’d have no problem recommending this place to somebody that I absolutely cannot stand.

The food is very good. Great variety of southern American cuisine. Service could be improved. Waited seemed flustered and in a constant hurry for no reason.

This is the type of place that you would go to if you really like food at Chili’s, Logan’s, or the like. It’s a little more unique because it also has the «pub» feel to it, but overall, don’t go here if you’re looking for amazing food. On the positive side, there’s something to suit everyone’s pallet, so it is helpful in that regard. Service was friendly, food was edible, and atmosphere is «fun».

A restaurant with a good atmosphere, but the food kind of sucked. I got the chicken piccata and the chicken was a very small breast with almost raw broccoli! Healthy, but not what we were looking for.

We ended our vacation with Samplers, BBQ Chicken Pizza, Pepperoni Pizza, and Nachos! Our waitress was very nice and the service was outstanding.

Had the shrimp and lobster enchiladas and they were great the sauce was great and the lobster and shrimp were fantastic. This is a must try if you like seafood beans and rice came with it and they were good. The enchiladas were wrapped in blue corn tortillas.

I was there last night around 8 PM with a friend. We both had Pizzas; she had a margarita one and I had an all meat one. Both were excellent and the waitress was awesome (can I use waitress or do I have to say server or wait staff?). She made sure I had a great meat lovers and picked out my toppings. I had Sweet Magnolia draught beer, which I highly recommend. It was a fun evening. We ate pizza and played pool for a couple of hours and was relaxing. The only thing that was disappointing is the computer was down and they could not give me my Big River Points on my card. BR gets a 3+ from me – Jo Ann the waitress gets a 5.

I gave this a 5 because the service was amazing and the pricing was on pt. There beer options are great and it’s a must try when coming here. There burgers where juicy and flavorful and the makers mark sauce is to die for. Mac and cheese is suppose to be simple but they added bacon and so much more amazingness it’s hard not to love it! Must go of place I will be coming back.

Our service was good but the food was mediocre and small portions for the price.
I had the Waldorf Salad and the lettuce to topping ratio was probably 1 to 4, my husband and son had side salads to and the lettuce was definitely lacking also on theirs… don’t know if they had a lettuce shortage today or what. Also had the artichoke and crab dip where I couldn’t find a single piece of artichoke in it and it was rather «soupy».
Food wasn’t terrible but we will try somewhere else next time.

My friend and I came here after checking out the Unilocal reviews and they were very accurate! I loved their tacos and pasta. I would definitely come here when in Tennessee again.

After several of my friends referred me to this place, I told my boyfriend that we had to go and try it out for ourselves! The atmosphere is nice. We decided to seat ourselves at the bar so we wouldn’t have to wait for a seat. He decided to get the Italian pizza, and I got the Chicken Cobb salad. Both meals were quite delicious! When we decide to revisit Chattanooga, we’ll be sure to stop by here again!

The resturant is nice and the food was really good. I customized my burger and got the Bison Makers Mark burger with grilled onions. The burger was a 10 out of 10 but the fries were nothing special and the Makers Mark sauce is not glazed over the burger, it is set to the side which confused me for a moment. Then I tried the sauce and was disappointed, the sauce is not sugared down like most are and it really did taste like Makers Mark. A plus for those who want that liquor flavor on their burger but as for me… It caught me off guard and it reminded me how I like my Makers Mark, in an Old Fashion and not on my burger.
Overall a great place for lunch or dinner. To bad I went with my coworkers and was not able to tey any of the brews. I will definitely be coming back when I am in town again.

Thank you Rock City for the $ 5 coupon! Pepperoni beer batter Pizza was fab! The House IPA beer not so much! But, always time to try another on our next visit fro. Atlanta.

Service: A
Taste: C–
Quality: C
Cleanliness: B–
Uniqueness: C
Come for the (pricey) beer and maybe atmosphere, but go somewhere else for everything else. Food here is simply not that great given the $ 12+ they charge for most plates. We ordered nachos based on the few good reviews, but we were pretty disappointed. It looked good in terms of appearance when it came out. But cheese/​chips tasted rubbery and stale. Chicken and other toppings were mediocre. Beer was good but expensive as hell. I ordered the fish taco. And for $ 12+ I got two tacos with about 6 small pieces of fish and lettuce. I could’ve gotten something a lot better at chipotle for a lot cheaper.
As some of the other reviews have noted, the whole place kind of smells a little too much like a bar, making it feel/​smell unclean. The one bright spot for this restaurant was the service. Waitress was quick, courteous, and eager to please.

I used to eat here all the time when I lived in chatt so I insisted we go while in town for a graduation.
Half of the food was hot and delicious. The other Luke warm/​cold. If everything would have been served hot it would have been great.

Good food great beer!
Started with the California Sun pizza and ended the evening with beer flights.
The service was great, our waiter was attentive and his beer recommendations were spot-​on.
The beer flights were a great value and they did fill growlers to go.
If you like beer it’s worth the stop.

What a great find
Great beer and excellent food
I love ahi tuna and its great here
Come soon for Octoberfest beer it’s as at gets, i love it and I don’t care for beer in general