Firestone Complete Auto Care

Charlotte, United States

2.3

Closed now

3 reviews

Contacts

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Telephone:
+1 704-612-5831
Website:
www.firestonecompleteautocare.com
Address:
5340 E Independence Blvd, Charlotte, NC, 28212
Sherwood Forest, Eastland
Categories:
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Today

Today 7:00 am – 6:00 pm
Closed now
Local time (Charlotte) 00:46 Saturday, 30 November 2024

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 8:00 am – 6:00 pm

Description

Specialties

Whatever You Drive, Drive A Firestone

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3 reviews of Firestone Complete Auto Care

No registration required
Place rating: 1
Gastonia, NC
I went in 15 mins before closing time on 10−14−15 in need of a tire repair. I was told that all they could do was put air in it and I would have to take it back the next morning if it went down. Where is the customer service???
Needless to say the tire went down within 10 mins and I ended up changing it myself.
HUGE FAIL!!!
*Now I remember why I have used Discount Tire for years… they know how to take care of their customers.
Place rating: 5
Charlotte, NC
These folks have got their act together. I felt there service was exceptional. I had two different tire issues in two days. The Firestone Staff knocked both jobs out extremely fast. The customer service professional Danny is top notch. She was professional, compassionate, and very pleasant. She is definitely a people person. Also, the Automotive Mechanic Brandon was professional, trustworthy and highly knowledgable of vehicle repair. They really took care of me in a timely manner. Go see these folks for your car repair needs. They are true pros…
Place rating: 1
Eastland, Charlotte, NC
We came in for a simple oil change. They told us it would take 45 minutes. Took them 2+ hours to do a simple oil change. They didn’t apologize for making us wait an additional 1.15 hours. I would recommend not doing business here, or if you have to, do not listen to their suggested wait time, bring another car so you can leave and eat and take care of other business. Typical oil change takes less than 20 minutes.