Liberty Plumbing, Inc

First off I will say Leroy was great. Very personable and was quick.
Had Liberty come out to replace a sump pump, because at the time I knew nothing about them. Unfortunately this was on a Sunday so the cost for labor was time and a half. Price was $ 696 for emergency visit and flat rate pump replace ($ 104 of that being emergency visit). When pump was plugged it was extremely loud. Leroy agreed to retrieve a new quieter pump and charge only the difference in the price of the pump. A few days later this event did occur and the pump was replaced. When it came time for billing the price was now $ 836. I looked up the two models of pumps online and at one retailer sump pumps direct the new ¹⁄₃ hp Zoeller pump was only $ 50 more than the ¹⁄₃ hp Proflo pump they originally installed. On Amazon the Zoeller pump was actually $ 50 cheaper than the Proflo. I understand markups for businesses to make money, but charging me an extra $ 142 and claiming that is just the price difference in the pump is a ridiculous rip off.
Now that I know how simple a sump pump is, even the $ 696 is a rip off. That was no ones fault but my own in not realizing how simple a sump pump is.
Called the shop and explained my issue and they basically just chuckled and explained handling fees, pump pick up fees, etc. Nothing they could do to help me with their ridiculous pricing, so I’m stuck getting ripped off.
Leroy was great. Liberty is not. Stay away.

our toilet was not flushing, so I looked up plumbers near me on the computer. I chose Liberty plumbing based off the reviews I read on Unilocal.I called them (on a saturday night) and they arrived about a half an hour later. they fixed my toilet at a very reasonable price. turns out i had roots growing into the wax ring through my pipe. He snaked it to the street, and cleared the roots in the pipe at the opening. He was in and out in around an hr or so. I would use them again for sure.

I thought Liberty Plumbing was going to be a good option for fixing my slow drain but I was so wrong. I told them I had a slow drain and they told me it needed to be snaked for $ 250. I thought that was a very reasonable price compared to other plumbers in the area. So I had the guy come and «snake» it. He hit the blockage and could not get through it, so he said it was bigger issue. He said he would need to cut open my walls to try to find the issue. I asked if he could use a drain camera instead of cutting my walls, which I would expect a drain camera to be a standard piece of equipment all plumbers have this day in age, but he didn’t have one. He said only two other plumbers on the team have them. I knew drain cameras existed by doing a simple Google search on common plumbing fixes and looking at Roto Rooter’s website before-​hand.
Long story short, since he did not have the right equipment to even give me quote for the proper repair they wanted my $ 250 for snaking the drain, $ 400+ to have someone else look at it with a drain camera, plus the cost of the actual repair… which we never even got to… and I am sure it would be substantial.
My advice is to find a different plumber that will guarantee to come up with a solution to fix the problem on the first visit or without charging you for each visit. The cost adds up fast when a plumber wants to make multiple visits and charge you for each one and does not make this clear up front.

I had a problem with my shower, and Liberty Plumbing was courteous and helpful on the phone, and the technician, Leroy, was amazing. Great communication, made sure the problem was fixed even when the brand new part was defective, and gave me feedback on what the problem was and how to prevent in the future.
Great price, friendly service, I would definitely recommend.

I highly recommend Liberty to anyone with plumbing needs. A few days ago I got a quote from another company that far exceeded what I expected. All i needed was to fix a leaky faucet. And the tech that came out to my home from this other company, immediately said I needed a complete overhaul of my faucet system. Didn’t even bother to turn off the water and investigate the issue. He just took one glance at the leaky faucet and that was it. He quoted me for almost $ 1,100 just for a leaky faucet! No thank you.
I then called Liberty and spoke with one of the owners named Eric. He was very honest and upfront with me. He understood my situation and promised me that they do nothing but honest work. And that is exactly what I received. The technician that came out to my home, Mike A., thoroughly assessed the issue and said that an overhaul of my faucet system was not warranted at all. All it needed was an internal piece to be replaced. And yes, i was quoted far less than the other company. Mike A. did a very quick, clean, and overall excellent job taking care of the issue. From beginning to end this company has been a pleasure to work with. I can’t say enough good things about them. Great service from top to bottom!

Excellent service! Called about pipe burst at 5 am during snowstorm– scheduler assured us she would have someone ASAP… called back hour later with a status and had plumber on site 3 hours from call. Polite, courteous and knew his business– fixed issue for reasonable pricing. Will highly recommend and use again if the need arises!

Quick, on time, courteous and great work. Major leak that required drywall repair in mother’s house. Not only was the plumbing repair fixed for a fair price, the cleanup afterwards left room looking great.
Called again for major drainage/​parking lot repair at our church and that big job was handled professionally, fair price.

Very timely and courteous. We had an underground pipe clog and were unable to resolve the issue ourselves. One phone call and they were out in about an hour (which was their time estimate).
Twenty minutes later we had our clog de-​clogged and he even answered a few other questions we had about things we had noticed around the house. He was very knowledgeable and friendly.