I’m only leaving two stars because I really enjoy how good the Mac and Cheese is. Today I went to grab lunch at this location. The professionalism was just not there. A mother was picking up food for her fussy child and went up to the counter and took the plate off the tray. The customer and the girl working behind the counter, I was unfortunately not able to get her name as her name tag was backwards, exchanged some words. As the mother turned her back the girl and her SHIFTSUPERVISOR started laughing at the lady. I’m not sure if it was for her actions or the words they exchanged. I understand everyone is guilty of doing things like that, but honestly laughing at a customer in front of other customers is unprofessional. I ordered a ham and Swiss sandwich. It’s literally ham, Swiss, lettuce, tomato and mustard and I didn’t receive any Swiss on it, which is fine because mistakes happen, but I just feel like if they weren’t sitting there making fun of customers, untying each other’s aprons and making childish fools out of themselves they’d be able to correctly make a simple ham sandwich. ***UPDATE**** After being contacted by a few people within the company I tried going back. This time I ordered the BBQ chicken salad and broccoli cheddar soup. I’m almost done with my salad and I find a hair in it. How many other hairs did I just eat on lunch? I know hair in food happens sometimes, but hair nets miiiiight aid to it not happening so often. Gross…
Austin h.
Place rating: 5 Chandler, AZ
Awesome food and prices this place is good place to eat at and tomato soup is yummy and good
K l.
Place rating: 1 Gilbert, AZ
Since the«merge» I do not like this… bad food, lots of mixed up orders… won’t go back.
Rob L.
Place rating: 2 Goodyear, AZ
Shrinking portions + So-So Baked Goods + Friendly Service Stopped by for lunch at this Paradise Bakery as it was the choice of our daughter on her birthday. Very friendly staff, but I was surprised how every little thing seemed to have a special charge. Heart cookie instead of chocolate chip? Extra $ 2. Cheese on ham sandwich? Add $ 0.50. Croissant bread instead of sourdough? $ 0.75 additional, yo! Even the staff complained about the menu changes last year and having to nickle and dime customers. On top of everything, the baked goods aren’t as tasty we recalled. My wife complained about the severe lemon flavor in the heart cookie. Chocolate chip cookies we so average that none of us finished ours. And we NEVER leave cookies unfinished! At least the food was good. Small servings mind you, but maybe they are hinting that we Americans eat too much and need to adjust our portion sizes down. Fair enough if that’s their aim.
Stacy F.
Place rating: 4 Orlando, FL
This location is inside of the mall food court. Given its location it usually has a line no matter what time of day, but they move through it quickly and efficiently. This last visit I decided to have a half order of the Greek Salad with Chicken. I waited a few minutes, and they whipped it up fresh and it was boxed up in a container you could either eat out of immediately or take away for later. I’ve had their cookies on other visits, and they are always fresh and tasty. The service at this one is consistent and they are always moving with a sense of urgency, so if you’re in a hurry, don’t be deterred by a line here. Overall: A A good food court option!
T W.
Place rating: 2 Gilbert, AZ
This is a review of the giant cookie. I ordered one recently(snickerdoodle), and it wasn’t very good. The cookie seemed like it had too much flour in it. Very doughy(not raw-doughy, too much flour doughy). As a result it was also pretty dry. And they never asked about color for the icing design. I should have thought of it myself, so I have to take some of the blame. They picked a ridiculous color combination(red and zinc chromatic green) for me. For an order like this they take your phone number, but they never called me to say«hey, you didn’t specify a color». I don’t think I’ll be ordering one from here again. I had better luck last time at the Paradise at San Tan Village.
Crystal O.
Place rating: 3 Mesa, AZ
I always like to stop at Paradise bakery because I like their tea only today I purchased a muffin. I just wished I didn’t have terrible allergies right now because well I couldn’t taste it. This review is based on service. The staff is pleasant and nice. They were all working together to get our order completed.