Clean Freak Car Wash

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Tl;dr This is traditional express car wash service. Your car has an identical probability of getting damaged here as it does anywhere else. The differentiating factors of Clean Freak are that it’s quick, affordable, and void of hard up-​sells.
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Very rarely do I evaluate companies on Unilocal.When I do, it’s either because my experience was totally unexpected or because I do not believe the extant Unilocal reviews accurately depict the firm.
Clean Freak is a case of the latter — many of the negative Unilocal reviews seem unwarranted.
After reading some of the negative reviews, I wondered if there was something unique or proprietary about the car wash process. I wondered why so many people are complaining about this location as if there’s something unique about it. There isn’t. This is a normal car wash with a very traditional system. Had I not read any Unilocal reviews prior to going, I wouldn’t have thought twice about my experience.
Given that the car was itself is the same as any other modern automated wash, where Clean Freak adds value is in the expediency of service and affordability. My entire experience took approximately 3 minutes, I paid $ 6 for the basic wash (which is exactly what I wanted), and my car came out as clean is it ever does from a car wash (which is clean).
I’m moving across the country in a few weeks. If I wasn’t, I’d certainly buy the $ 16 monthly pass. That’s incredibly cheap and affords members a quicker service via a dedicated turn-​style.

These guys really know what customer service means! Never had such great service from a car wash in my life! Zack made my experience one to remember

5÷20÷2016 at approximately 5 pm I took my vehicle through Clean Freak Car Wash at Queen Creek and Gilbert Road. As I got on the track to have my vehicle washed I felt my car grab the track. The car wash attendant stopped me and asked me to back up. 2 car wash employees then looked under my vehicle and tore the wheel well off and told me to proceed. The video shows them doing this. The video shows my bumper was fine going into the car wash. They froze the video. My bumper is not what grabbed. The machine grabbed my wheel well on the left front. I took it back on Monday morning. The manager told me my car was fine going in and was different afterwards. The manager got his tools out from his vehicle and worked to attach my bumper. My bumper was dislodged by the machine and I believe the employees yanking on it and ripping the wheel well off. Why would the manager get his tools out to fix my bumper if they did not cause the problem? He asked me to come back Wednesday so he could work on the putting the wheel well back on. This is the part that protects the engine on the bottom of the car. I looked at the wheel well and it was destroyed and was not able to be reattached so I did not go back on Wednesday. Why did he ask me to come back Wednesday to fix the wheel well if they did not cause the problem? He told me he wanted to resolve this and did not want it to go to corporate. This is when it gets interesting. The manager was waiting for the estimate on Friday May 27^th. He wanted us to send it over to him. Suddenly things changed when he said it had to be cleared through corporate. When Clean Freak knew they were going to have to pay to fix my car the manager’s story changed. Prior he told me that they caused the problem. After I was the problem. I asked him if he was instructed by corporate on what to say. I told him I understood why he was doing this and why he had changed his story because he had to protect his job. He would not respond. I would never recommend taking your car to Clean Freak Car Wash if they damage your vehicle they will blame you and tell you to pay for it. Now I have a damaged vehicle and have to hire a lawyer to get it paid for. A Clean Freak Car Wash is a very costly place to get your car washed. Stay away from Clean Freak.

First tun through with a twelve dollar wash was good. I felt like my car ran through a little too fast as it didn’t get spotless clean.
I’m no car snob or meticulous car detailer. If I was I would certainly consider purchasing the frequent flyer program.
I did not use the vacuum/​detail area on this trip as I was in a hurry. All of the equipment is brand new so it should be in good working order. Time will tell if it stays that way.
The staff was efficient and friendly for the few seconds I interacted with them.

This place, seriously? First time here and figured I’d buy the $ 6 unlimited wash for the month instead of $ 3 for the day. The guy at first was really nice, then the guy before the actual wash started yelling at me and making a weird face because I didn’t understand his hand gestures. I’ve been to many car washes and they’ve never used «fists» as a sign to stop. I went to talk to the manager about my experience in the «office» and he had me wait outside (92 degrees). When he came out he apologized for the wait, but he was on a personal call (again, seriously??) At that point I just wanted a refund instead. Disappointed because this place has such an awesome location!

The employees are super nice, and my car always comes out looking great. The monthly pass is the cheapest way to go!!! The free vacuums are very convenient.

***********DIRTY VEHICLES BEWARE***********
THE MANAGEMENT & OWNERS ARE THE REAL SCUM
I took my convertible Audi to be cleaned at Clean Freak Car Wash. When the wash was complete I noticed my rims were gouged. I took pictures with my ipad and insisted they shut the car washed down so I could ride my vehicle through again and see what gouged my rims. As the employee and I had suspected the tire machine lined up perfectly with the circular gouges. And as you might guess the machine was bright yellow hard plastic just like the transfer paint/​plastic left behind. Sure enough, perfect match!
The Area Manager Vince didn’t even have the stones to admit it… I made sure I told him that as well. He couldn’t even look me in the eye. He knew the tire cleaning machine did it! He was so nervous about lying he started taking pictures of a scratch on my fender that happened years ago. WTF??? LOL… the epitome of a goof ball. He’s the manager of a car wash. Go figure!
A young guy employed there (not mentioning names) felt really bad. He shut the line down and helped me match the machine up with the rim. He apologized and gave me his number and later told me that Vince laughed and said «THE OWNERS SAID TO DENY IT… she can’t prove it.» Nice people to trust your expensive vehicle to… huh?
What an ordeal. SAVE TIME, TROUBLE, A BIG HEADACHE & MONEY…
GO SOMEWHERE ELSE!!!
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Best 3 min wash in town. The vacuums are the best. I love the service and location. If you wash your car weekly joining the monthly membership is worth it!

Great car was. I have an F350 and just fold the mirrors in and go. Use the pre wash station to get your rig super clean. Vaccume and compressed air help you finish the job like a pro.

I Love this place! Specially the super nice young kiddos working here are super nice and hardworkers! Thanks Tyler for your outstanding service

We’ve had car wash passes on both cars (Highlander & Corolla) since it opened. We are happy with the job the car wash does. We have a roof rack on SUV and they are able to adjust for it. Sometimes the mirrors are spotty but it’s a no touch wash. What do you expect?
I actually had a lose mirror fall off while going through. They took report and managers ordered me a new mirror and they even installed it for me. We are very happy as its across from our kids school and gym. Wish they were open earlier and later but that’s asking a lot.

It does the trick. I’m here at least once a week. My only complaint is the employees want me to pull in directly behind a vehicle and I’m so close it makes me nervous that I’m going to hit the car ahead of me or get rear-​ended. I wish they’d give more space.

The worst carwash I’ve ever been to in my entire life!!! paid $ 15 and my car came out so much worse than when it went in!!! so disappointed I cannot believe that this place has 4 ½ stars. Unbelievable.

Third time using this automatic car wash today, first time with the membership. Does an excellent job cleaning my Altima, and much faster than other washes with zero spots.
Would give it a fifth star if it was open before 7:00 to grab a quick wash before my busy day starts! Especially with monsoons in evening/​overnight, many ‘clean freaks’ would like to drive a clean car all day, but have to leave for work before 7:00.
Maybe just make the membership lane available an extra hour in the morning when the staff arrive to prep for the day?! Please, please, please?

I love that this place has opened up so close to our house. We took advantage of their opening special and still have a membership. We are getting great use out of it. The staff is always friendly and full of smiles.

Another summer monsoon rolled through town yesterday leaving my truck spotty and dirty. Thanks to Clean Freak, my truck is bright and shiny again. The monthly plan is perfect for me. It’s quick and easy to use the drive thru wash then a quick dry and vacuum. Done in 15 minutes. As a real estate agent, I want my truck to look sharp while I am with clients.

I want to really like this place. The car wash is pretty good for the membership price I signed up for. The free vacuums are awesome too. But I have been here 6 times and 3 of the times the tunnel has been down and I’m getting really annoyed. The first time the attendant came up and explained to me want was going on, and gave me a coupon. This time no one even came up to any of the 4 cars trying to figure out what was going on to explain why the lanes were blocked off.
Hopefully they can figure it out. Maybe it’s just been bad timing!

First time through the wash since it opened. Good job and love the free vacuum service at the end!

If you have a truck don’t go here to get it washed. I bought their membership on special and have it till the end of July, but honestly I am not impressed with the car wash, all other car washers do a better job for my truck (2012 dodge ram) I have gone through the car wash three times now, due to them being free, and every time it never washes the back window of my truck, leaves it filthy and spotted. It also leaves water spots on my windshield both rearview mirrors and both windows on each side. When I called and spoke to a manager, he informed me that the car wash is not intended for trucks and therefore does not wash the back window The blow dryers at the end are horribly inefficient. Bring a towel with you if you plan on using this car wash. I’ll keep going for the free washes until my membership is out, but then will be canceling and returning to my normal car wash. This car wash may work well for cars, but I would not recommend bringing your truck.

New car wash with free vacuums. Does an okay job cleaning and drying. There’s a bug prep area if your car is extra dirty. Service attendants are typically friendly and helpful. Downsides: Pricey, congested and car sometimes comes away spotty.