Rosatis Pizza

1 hour for pick up, $ 44 for 2 «extra large» greasy pizzas! Pass next time and hit Pizza Hut or other for a real extra large and better service!

Greasy and just gross. The delivery was also over an hour late. 1^st and last time for this place

The last few times that we ordered food Delivery from Rosatis they gave us a burnt Pizza once, the wrong Pizza once which they ended up giving us along with the actual pizza we ordered. Then we ordered a family size Linguini Alfredo and it was super oily with no flavor at all… Strike three as they say! We only order from Rush Street Pizza now. Their Pizza is my new Favorite!

They are changing this location for the better for sure, staff is very friendly, nice, and food is AMAZING, first time I tried the pizza today as the sandwiches are so good, but pizza is sooooo good, we order from here all the time, don’t belive the bad reviews

We had two double dough pizza’s. The dough was not thoroughly cooked. The cheese and toppings were very scarce, especially for the price. The wings were probably the worst part. The BBQ sauce hardly tastes like BBQ. The mild wings were flavorless even though there was a lot of sauce on them. And you could tell they just came out of the freezer after a long time in there. And for 1 small pizza, 1 medium, and 18 wings, it was 50 bucks. Way over priced. We could have ate a nice sushi meal for less or has another pizza place for less, and had much better food too. We won’t be back.

For dinner tonight my boyfriend and I decided to try out this new Italian restaurant. After placing our order we felt like deciding to eat here was a big mistake. We had to use the only menu that the restaurant had which was printed on a small flyer. After we ordered while we were waiting we saw a delivery guy running back inside to grab another half of an order that he forgot to deliver, the manager arguing with a older woman about how their coupons worked explaining that they expired a day earlier than printed, and we saw a man waiting for his order which he was told was ready for him when it was not. On top of all that we also noticed that the staff were swamped with phone calls involving other problems customers were having. In addition, we noticed that the place was dirty seeing that tables were messy along with the floor being dusty and having bits of food on them.
Once we got home we started to un-​box the food and we noticed that the order of french fries were cold and soggy. In addition our mozzarella sticks were also cold and solid rather than being stringy when being pulled apart. The pizza was likewise a disaster. The crust was bland, the sauce was mediocre, the mushrooms on our pizza were clearly canned and not fresh, and the cheese seemed to be congealed as well. A Little Caesar’s Hot n Ready PIzza taste better than this. The only redeeming factor was that their pepperoni had a good flavor.
If you are looking for good pizza in the area look up Venezia’s or Geno’s Pizza.

I wanted to like this place since it is our closest pizza option. I ordered on grub hub and went to pick up my pizza when the app said it should be ready and the first guy I talked to couldn’t find the order and just walked away and went to the back. A girl came up and looked some more but said she couldn’t find the order. I showed her the email from grub hub showing I ordered it for the correct location. She offered to make a pizza in 20 minutes but no discount or anything else offered. We left and went to Mod Pizza. I doubt I’ll be returning for a second try.

Pan pizza is the way to go. Thin crust is like paper. Double dough is ok. Sauce is good and tastes best on past style (for some odd reason).
Wings are ok for takeout wings. Definitely had better but these are a decent app.
Garlic cheese bread is also good.
Service is inconsistent. More often than not my pizza is not ready when promised. Workers are friendly.

Went to this new location to take advantage of a groupon i had just bought, it’s not a restaurant just a pickup little shack with no AC!!! In july, really? As soon as i walked in I walked out, not worth it.

I’ve been ordering pizza from #Rosati’s for almost a decade and this particular location has the ABSOLUTE WORST SERVICE! We ordered a ½ & ½ medium pizza that showed up completely wrong and an hour late! I paid 17.55 plus tax and tip. When I called to let them know about the mistake I was told I would have a full credit for my next pizza. Well, I just called to place an order and Shannon the «Owner» said I have $ 12 credit and that she could not do anything about it! Ha the «Owner» can’t do anything about it? I am amazed at how poorly she handles/​manages her establishment and from now on all of my family and hopefully all of you will start ordering pizza from #Sal’sGilbertPizza. Sal’s pie is amazing and they treat customers right! Keep the $ 12 credit Shannon you’ve lost a loyal longtime customer. Worst service ever! I’ve just also sent an email to Rosati’s corporate office encouraging them to look over the Unilocal & Google reviews for this location because it doesn’t look so great for Shannon. Apparently I’m not the only one who’s had a terrible experience with Shannon’s location. Too bad she is giving this franchise a bad reputation!

I like the thin crust of the pizza. I’ve heard some people complain that it’s like flatbread or that it has some char on the edges. I think that’s just the style of pizza. Go to Giardano’s if you don’t like thin crust!. Their wings are excellent and their prices are reasonable. They may be a little spendy for what they are, but their delivery drivers are always courteous and I’ve never had a bad experience with them.

Now that I found out they deliver, my family has ordered 4 times in the past 2 weeks. Great cheese pizza great chicken parm very happy with everything I have ordered.

The pizza was ok. The big issue for me was the pizza edges came out a bit on the burnt side. Not sure they should have searched it that way. However, my real issue with this place was price…$ 35 bucks for two small pizzas is a bit stiff. Quite frankly there wasn’t $ 35 in value there. But more to the point, for $ 35 I shouldn’t be getting a burnt pizza.
Probably a 2.5, but I’m pretty sure its not a 3.

Ok, for starters I am usually the last one to complain but I feel compelled to save everyone from the save experience we had. We bought a groupon for Rosatis, it has some of the most delicious pizza on earth. We couldn’t wait to take our parents who were visiting from out of town there! We do have 5 daughters as well, I am used to being very patient always having a big group. From the second we walked it was a terrible experience. I was greeted by the cashier who rolled her eyes at me when I told her we were dining it. It was 9:15 and they did close at 10. We proceeded to order about $ 80 worth of food. We sat and waited and waited and waited. Approx 35 minutes later I asked if we could please get the salads we ordered and maybe the wings as we waited for the pizza. The pizza does take a bit as it is Chicago style. About 10 minutes later they did bring out the salads but NO silver wear. Standing at the cash register waiting for 10 minutes for silver wear and seeing a very strange cash transaction between 2 employees one guaranteeing the other to pay the register back by morning, my step-​dad jumped in and asked for silver wear, which we finally did receive. Now it’s a little past 10 and 9 very hungry people are finally being able to eat. When the grand finale FINALLY arrived a LARGE FULLY LOADED CHICAGO pizza it had sauce poring every over the table, the crust which is VERY thick was soggy and make matters worse it was barely warm. We were SO disappointed and looked forward to sharing this with our parents. My husband loves to add things like he wants bludgeon himself with a dull knife in the femur and this time I TOTALLY would agree with him. Rosatis is a great place with wonderful food this location was just terrible.

This pizza is complete crap! Not cheap either. The pizza was like flatbread and it tasted like cardboard. Yuck!

Wow, a lot changes in 5 months. I gave 5 stars back then but with this new ownership, not this time.
Order my usual and was told it would be 20 to 25 minutes. So I headed over at 30 minutes and was told by (Darrin I think) said that my order just came out and he’ll go get it. So I waited 10 more minutes while he and a driver were chit chatting in the kitchen to get me slice and cheese sticks. When he finally handed my order to me, he offered no apology.
Once I got back to my office the order was not correct and the slice was cold. I gave them a call and Darrin tells me he’s the manager, so I told him the problem. Again no apology, he just starts whining about being the only person back there with 4 orders. I explained to him getting a slice out to a waiting customer makes sense since they cool off faster than a full sized pizza. This clown goes on to tell me how difficult it is to work back there by himself and I must never have worked in the food industry before… well, jackass, yes I have, for many years and I learned two things– how to prioritize and how to offer great customer service.
So in trying to find a real manager to speak with I called the Val Vista store, the young ladies there had no idea what to do so they told me to call Nicole back at 5.
To the owners of these franchise locations– you need to do some in depth training of your staff on a variety of issues.

First store blocks from my house in 4050 McQueen, Chandler does not take my Chandler Store Groupon. They told me to the other Chandler store in a pushy nasty way I went through the same hassle with the Alma School Store they saying theyalso do not take Groupons. They said try the store 8 miles from my house that I figured was in Gilbert. Nightmare, cold pizza that was not very good and an $ 8 salad that came in a bowl smaller than a cereal bowl. The dressing and baggie of croutons comes in lil sealed containers like you get at Mcdonalds. This for $ 33 and an hour + 40 minutes delivery time. Looks like big corporate replacing the Rosati Family.

We always order our pizza delivery from this location now. The thin crust pizza is pretty good. The pizza is a little expensive, but we get coupons in the mail which helps.

Our delivery was 20 min passed when we were told it would arrive. I called twice, 2^nd call spoke to a gentlemen who could careless about our order. Said he could credit my account $ 10, for our next order after I had to ask what was going to be done. He didn’t even apologize. He let me know we were the 3^rd delivery. So of course we got cold pizza, warm wings and soggy bread sticks by the time the order arrived, yum! :/
I would recommend some better customer service. It’s a good thing you have a reputable name on your building.

I had a coupon for a free 14″ one topping pizza at this location. So I decided to use it, it’s only for carry out (it’s a free pizza so obviously no delivery but I wish!)
I have not been to any pizza chains or pizza places in Arizona so this is my first. It says its authentic chicago style so I would expect that means deep dish or maybe it’s something else, I wasn’t sure. There wasn’t lots of pictures on Unilocal either.
So I called in to place my carry out order. Lady on the phone was nice. She answered my questions. I asked two questions:
1) Do you have white sauce (I usually find Chicago style places don’t but I love pizza with the white sauce, it taste so much better in my opinion)? The lady said they only carry the red, marinara sauce. So no big deal.
2) How long does it take? She answered it depends but for my order, it’ll be about 25 minutes.
I live about 6 – 7 miles away from here so it’s not a big deal.
I placed my order around 1:30pm and I arrived there around 2:15pm. I walked in the store, it was pretty much empty except one couple eating pizza. I stood there and waited for someone to approach the counter. She was nice and responded quickly when I told her I was there for pick-​up. She processed everything quickly. I got plates, forks +knives, cheese and red pepper which is something I am always glad pizza places have for carry-​out! It looks nice, cool but small place inside.
Once I got home, it was time to try it! So the pizza box isn’t how I expected it to be opened/​sealed. It’s sealed from the side instead of from the front. It’s kinda hard to explain, maybe it’s California thing? I just thought I’ll prop open the lid but it didn’t work that way. I just had to remove the flips from the side instead but this seems to make it more secure or at least I think so.
Anyways, the first thing that surprised me was the pizza isn’t cut in a pie shape! It’s cut in squares which I did not expect. So I lifted up one little square and tried it. It was gooey and cheesey — not too shady for a free pizza! I noticed also it looks like it had herbs on top because I see little green flakes of something. The pizza was NOT a deep dish pizza but it wasn’t super thin either. It was very cheesy and gooey which I like and it has more flavor than other chain places. But $ 13.95 for one topping 14″? Ehhh. I don’t know but mine was free so no complaint. :)
Quick summary:
+Pizza is cheesy, gooey
+Good customer service, responsive, attentive and provides plates, seasonings, forks
+Cool, quiet atmosphere
–Pricey but it’s nothing out of the ordinary in terms of pizza pricing
Note: The reason I gave it three stars is because the pizza isn’t exceptional or extraordinary. It’s good but I don’t know if I’ll care enough to go back (white sauce pizza always wins my heart).