Chandler Implants & Periodontics

Best service I’ve ever received from a medical/​dental office staff. Don’t have much interaction with the doctors, but the staff has really made the experience worth going back!

My husband had an implant procedure done on 09÷30÷14 by Dr Hudson S Johnston, DMD. The procedure went fine. His billing staff made a big error. Our insurance covered the procedure at 80% with prior authorization. His office staff called our insurance and received the benefits for this procedure. His office did NOT ask if it needed prior authorization. Now we are stuck with a $ 1,500.00 bill. I have worked in medical billing for 15 years and the two questions you always ask the insurance is, it it a covered benefit and does it require prior authorization. His billing staff is very incompetent.

I went to Dr. Schlossman based on my dentist’s recommendation regarding my receding gum line. I scheduled appointment for consultation and evaluation for a possible treatment plan. I was quite surprised when during my first visit I received final treatment cost spread sheet. My relatively minor procedure would have cost me a fortune despite having excellent dental insurance plan. The most annoying part thought was the fact that office receptionist who also apparently handles treatment cost plans charged 80 bucks from my insurance as a consultation fee. She did not mention a word regarding consultation fee during the whole appointment scheduling/​first visit until the fee was already deducted from my insurance and was listed in treatment plan spread sheet. I find it rude and very unprofessional. How do you expect gaining trust from your new patients if you fail to disclose as simple thing as consultation fee without asking patient’s permission first/​mentioning about fee in advance?! I also felt being pressed to make my decision and start the whole treatment right away the minute I was handled treatment plan/​cost. Needless to say that I walked away annoyed by the whole experience and will never go back there.

These guys are GREAT! Where I take my Mom! :)

I have absolutely dreaded the idea of getting gum grafts — I have been ignoring dentists recommendations for years. I finally went and they were great! Very professional, no wait ever for an appointment (despite the fact that there was clearly other patients there), everyone was friendly — and now that it’s a few weeks post-​gum graft, my gums look great. I have another one to go and will get it done here. I highly recommend them.

I went to see Dr. Schlossman at his Chandler office because he was recommended by my father. The staff are polite and professional and Dr. Schlossman is a kind man who explained everything in terms I could understand. He put me immediately at ease and let me know I had no major issues. I would happily drive from Tempe, Mesa, or Scottsdale to see him again if need be.