Colonial Grand at Silverado

I love these apartments… if I didn’t have a job opportunity in another city come up I’d stay here longer. I moved here back in November 2015… the apartment was clean, the staff are so helpful and responsive. They accepted my packages during Christmas and always contacted me to let me know what was in the office. My garbage disposal stopped working and they took care of it that same day! This is by far one of the best places I’ve lived. It is a pet friendly place which I love since I have pit bull and leasing can be quite challenging with breed restrictions. The grounds are maintained great, its quiet and safe.

Colonial Grand at Silverado is a great place to live. The complex grounds are kept in good condition, and the units are well maintained and have fairly modern appliances. Most importantly, the front office staff was friendly and helpful. Whenever we had a maintenance request, it was quickly taken care of. They were also fair when it came to returning our deposit, and did not try to stick us with any bogus charges.

This is a very nice complex with an excellent staff. Kristen (Property Manager) not only setup my move in she helped me move out as well. In my case I needed an apartment closer to work and Kristen helped me find one.
My requests for service were always taken care of quickly and efficiently.
This complex get my thumbs up!
Patrick

We have lived here at CG at Silverado (NOT RESERVE) for over a month and frankly, we love it. We feel safe, at home, the location is great (not on a busy road like many similarly priced apartments in the area), and it is so pet friendly. The staff here is absurdly helpful and if you are an adult about life and pay your rent on time and accept that trash and pest control fees are a part of living in a healthy and clean environment, you’ll be fine.

When I moved in I got a big sale deal that I haven’t seen in my entire life — No pro rated, $ 450off on your next moment rent. After I sealed the deal when I sign my lease she said I was lucky the promotion is over and no one could get the same deal. Hmmmm
Well I felt lucky for months but has reason why. I have rent priorities before I know a lot about fair housing and property laws. I didn’t move here to find problem I move here to find quietness, second day I heard had a accidental shooting somehow and police was here to get answers, until today 4 months later I don’t know what happen, I wonder if they send notifications to the residents because I didn’t get anything.
Weeks go by everything good I had Pest Control has to come all the time for spiders and I hate that because rarely in my years living in apartments I had to call pest control I am neat freak. I clean everyday.
The smells of smoking is awful I thought was new carpet smell but who said this is a new carpet? God knows!
I asked them to take care of the smell and took 4 weeks and they usually bring a lot excuses but they fogged and they had to do twice because I asked. Problem solved!
No big!
I starting to listen to noises on the roof but I wasn’t sure if was a neighbors dog but wait a second I am college level educating and we don’t have apartments above mine — Ha this is something related to the roof.
Suddenly the noise was small and 4 — 6 weeks later it feels like the zoo is up there, stomps, scratches, jumps, and everything you can possible imagine used to be on the kitchen only now is all over the apartment.
My patient is been tolerable but now is not anymore.
I have bronchitis, sinus infection, respiratory track infection and I had to had medical procedure this year and all I wanted is rest and healing but with a party in the roof is not fair.
I work at 9am I usually 7:45am I am up and 8:30 I am out here to go work. sometimes I have a long break during the day from 10 am-​½ pm I work from home or I come back to catch up my lack of sleep.
Now I have 3 weeks of FT work I am 40 – 45 hrs working and I need my normal sleep hrs like anyone else.
I can’t because the noise is super high that I can’t.
Every day and weekend I am 5am screaming and yelling to myself and crying, tearing apart and asking Jesus how come I didn’t listen to the Holy Spirit to move to this place?
Living here is hurting me, I am constantly in fear and stressed of what could possible happen when the roof is going to avalanche. I did some calls and got some scare and not scare feedback.
I wonder what the attic looks like now after the big storm!!!
Also the message replies I get is that the Roof repair company is booked, and need to wait.
Quick reminder: Everything is possible in this life good or bad!
Another quick reminder: The neighbor have mentioned that this apartment had residents with the same issues before.
I raised my eye here and figure it out why did I get that big sale deal in the first place! how clever the deal was only for the idiots I guess.
I am just sick and tired of waking up stressed, annoyed, frustrated and I work with children and I need a good mood, a good rest, a good day.
Lack of sleep it gives you the next day the same effect of drunk. I don’t drink! It feels awful! I have been consuming more coffee than ever and I am literally in a adrenaline mode.
When I come home extremely exhausted I can’t crash because of the noise.
I am not a drama I have videos and is absurd! I didn’t notice raccoons are like small wolfs!
I just want to hope they fix this week and stop to give me excuses of the weather — My Dad worked in roof and construction for his whole life he died fixing a roof and if he was here now he would not fix because this a Pest Control task they need to clean up before fixing and the roof needs to be extremely seal, if you leave 3 — 4 inches can start over again destroying all the roof again.
Another reminder is that every tenant pays rent for their home and quietness and tranquility is a must because of was me with a loud music at 5am the police would knock here or the office would call to ask for some respect — so Is been me calling the office and emailing the office for some respect.
I never late in rate, I don’t ask questions but is my right to be safe and healthy inside my apartment.
Is that too much to ask?

PLEASE DO NOT MOVE IN HERE! You will absolutely regret it. Where should I begin? LIES! «Free cable» costs $ 50 for «connect fee». There are 2 fees for the trash. One is for trash & the other is the fee to bill for the trash! The trash has to be driven to the compactor that smells HORRIBLE in the summer. Parking-​hahahha forget if you works TWO jobs as a single mom to afford the PRICE gouging at lease renewal-​you will park on the opposite side of the apartment complex & hope you make it to your apartment safely at nite. Pet rent? FOR WHAT? The bags are NEVER stocked at the pet centers for waste pick up & the trash cans for said waste are overflowing a week at a time. Why bother? Additionally, be prepared to fork out additional $$ for fleas since the property only treats for pests «upon request» for pet service yet every month YOU WILL BE BILLED FOR IT! Forget if your pet dies & it is reported so the rent can be removed. They have to inspect for «LIVING PETS» before they will remove the rent. Cops? Don’t worry-​they are a plenty at times so many that the entrances are blocked & you are unable to get to your apartment. In the 1.5 years I have lived here I have spoken with SEVERAL people who break their lease due to HORRIBLE living conditions. It looks pretty on the outside, but just wait until you get a look at the carpet THEY DO NOT REPLACE! And the smells? I was convinced my neighbors had something dead in the closet below the enclosed stairs. Noise complaints & neighbors fighting-​that is yet ONE more perk of living here. The manager Mandy is very condescending & is very skilled at overcoming objections likely due to many opportunities to practice dodging resident complaints. The pool? Hahahaha it was closed almost ALL summer last year. It is required to have a work out tag on your keys yet they will only give one per apartment rather than per # of bedrooms. I mean, really, is a plastic key chain going to break the bank? Forget if you want to break the lease without forking over EXORBITANT amounts of $$. Month to month you say? Only if you plan on spending $ 1900 for a 2 bedroom!!! These people are CONS artists in every sense of the word. I budgeted for the rent of $ 1139 only to be hit with an additional set of fees of $ 122. Prepare to not have heat in the winter & no air in the summer as the units are older than the mold growing in the leaking ceilings! The dishwasher is useless. Why bother-​wash them by hand. So, in summary, if you enjoy being lied to, stolen from, and terrorized with noise ordinances, fighting with your neighbors & speculating about which drug dealer the Cedar Park cops have captured this week-​Enjoy! Do not forget the sirens from the EMS & Fire Trucks leaving the local station on Parmer at all hours of the day & nite. Stay VERY far away from the miserable pit of «LUXURY APARTMENT LIVING». What a joke. Pay the extra money for «The Allure». PROMISE!

This complex is a great place to live. The staff is very helpful and pleasant. The grounds are kept clean and immaculate. I have lived here three years (6 months in a one bedroom and the rest in a three bedroom) and I have no complaints. The complex is very safe and they have a courtesy officer. The bikes and toys problem from the previous post seems to have gone away.
The pool area is very nice and is also secured with a gated lock. The property has a nice fitness center that is usually pretty empty (I workout best alone). There are several grills set up throughout the property and I partake in using them quite often. I highly recommend this property!

Great Staff! Very helpful and courteous maintenance as well. I guess the only reason this is not a 5 star is that there are tons of children and they leave their bikes and toys all over the place, you have to be very careful at night so you don’t trip. But apartments meticulously maintained and well managed!