I made a preferred member reservation to this location last week. When arrived to pickup my car on yesterday after dealing with my lost baggage from Delta, Avis was closed leaving me standed with no transportation to my hotel miles away in Cedar City, UT. When I called the 800 preferred number they told me I was late and there was nothing they could do either. My first visit to Utah from Atlanta.
Stan S.
Place rating: 5 Knoxville, TN
My car broke down and I was stranded in the desert. Nearest town: Cedar City, UT. I really didn’t have any other option, so I had my car towed in to town. On the way, I found that there were exactly two car rental companies in town and Avis was the only one with a car available. Given my desperation, they could have chosen to price gouge me. Instead, the guy actually went out of his way to find me a better deal on the rental price! On my return, the other guy was just as friendly. Incredible way to do business. Much appreciated!