Schambs Property Management

Brian and his team are fantastic and have always been very responsive to our requests! We lived in one of their homes for 18 months and their customer service was 5 star. Whenever we needed something done, Brian would respond to our request immediately and would work with us to schedule service (when needed). All his contractors were friendly and courteous. He was also very helpful and forthcoming when we initially found the property, especially considering we were renting it sight-​unseen from across the country. When we ultimately had to break out lease early to move out-​of-​state, he worked with us to get the lease terminated early and fairly for both us and the landlord. I’d definitely recommend them!

Here is an updated response to the comment from Schambs Property Management:
I find it quite odd that the property manager thinks I would somehow know my exact move out date nearly 3 months before I was scheduled to move out. In case he forgot his own policy, I am required to notify him within 60 days that I do not intend to renew my lease. At the time I did not know where we were moving to. With that said. the day that I was notified by the property manager that the house was placed on the market (he never said WHEN he were going to do it he only said that he had already done it) I informed him that we intended to move out 12 days later. he STILL chose to leave the house as is and allow people to come to my home. And the only reason why it was not show nearly all week was because I had the option to deny showings so of COURSE I did! so let’s let the REAL record be clear that my home was scheduled for 4 out of the 5 days available before I moved out and I was able to decline 2 of them. So before this property manager starts start trying to blame other people he might want to get his facts straight. Again people! watch out for this guy he is a crook, liar and a bully! I can’t wait to see my security deposit check because I am sure he will find a way to take that away from me too!
Just a little heads up here because I was so mad about his response… Here is a link to a word document of the 18 ping pongs of this email he is talking about. Take not of how I told him of the situation and he STILL chose to leave things as is. Then all of a sudden he starts backing up when I ask about a customer review for his company… odd

I’m married to the lovely redhead who wrote the initial review on this place. I had a bad experience but I wasn’t going to write a review at all… until I had a phone call with the man himself, Brian Schambs.
You see, Brian didn’t like Nicole’s 1-​star review and offered to give her that $ 50 back to re-​write a positive review. He never apologized to her for any inconveniences or the fact that I pleaded with him for the $ 50 back a month ago and he refused, after explaining to him that we’d just relocated to North Carolina and didn’t have much cash, nor could I afford many credit dings. Nope… didn’t matter to this dude. Until, that is, he received a 1-​star review. Then suddently the $ 50 was no big deal!
Guess what, dude. Keep it.
If he had come back like «Hey guys, big misunderstanding. Really sorry about whatever happened but I’d like to show you I’m a good guy. Let’s move past this, I’d like to return your $ 50 and if you guys would consider changing your review to something more positive, I’d love that.»
Nope. It was more like «I don’t like negative reviews. We did nothing wrong but I can’t have a negative review so I’ll give you $ 50 and you change the review.» Kind of like… what do they call that? Oh yeah, a buy-​off.
I thought to myself «I’ll wait and talk to this guy myself and we’ll see what he says.»
He got on the phone with me and what started out as a civil conversation quickly turned bad when he started talking over me to prove his point. He wanted to keep explaining to me how he and his company had nothing to do with the issue and when I tried to speak and tell our side of it, he’d say in a harsh tone «Can I talk please? Can I talk please? Thank you.»
At one point, he was going on about a tangent and speaking very abruptly with me. I tried to chime in and he spoke louder! So I tried to chime in again and AGAIN HE SPOKE LOUDER. Finally I said «Don’t f-​ckin talk over me, dude» to which he responded «Oh, that’s nice. I’ll make sure to write in my reply to your wife’s review that you cursed at me» then I said «Sure. Also make sure to include that you repeatedly tried to talk over the customer several times, raising your voice to prove your point and he cursed at you out of frustration.»
I shouldn’t have cursed… but I let this numb-​skull get the best of me. Wouldn’t refund our money initially, wouldn’t give us a copy of the credit report even — now he wants to buy a better review from my wife? This dude should be in politics.
Anywho, he continued to go into detail about what happened and why it was that they didn’t do anything wrong to which I asked «How long have you had your business, Brian?»
He replied «I’ve been running this business for 10 years.»
I said «10 years, good. So, question — as a business man, is it better to prove to the customer that you were right, or is it better to try and solve the issue?»
He said «Well… it’s better to solve the issue but that’s what I tried to do when I spoke with your wife.»
I said «No, it sounds like you just tried to prove to her that you were right and it sounds like that’s what you are doing now. My wife’s review stands as will mine, which is forthcoming. Keep your $ 50 and please don’t contact us again.»
He gave a nice aggressive «Happy Holidays and Merry Christmas to you and your family!» before I hung up.
Brian, please learn from this. Learn not to be petty over small sh*t like $ 50. If your ego is so dramatically inflated that you HAVE to prove you were right about some stupid crap like a pet policy, maybe it’s time to put your ego in check.
1-​star, because they don’t have an option lower.

My husband and I just moved to the Raleigh area and have been searching for a home rental through
. We found the perfect rental and from the Realtor app, there were no restrictions on pets. We applied through this property management company WITH THE INFORMATION THAT WE HAD A 9 POUND DOG. This was clearly stated in the application. We got the offer to take the house and then they realized AFTER that we had a dog. We spent $ 50 on two credit checks and this company would not refund us, because of their mistake of not checking the applications. I don’t recommend this company, because if they make a mistake on something as important as a rental application, what else are they making mistakes on?
Try being an honest company and giving a refund for something that you did not check for.