Great business and honest workers. Recently moved into my house and wanted to be sure my furnace was working correctly. Came out and serviced my furnace and installed new vent grills/filters inside my home. Showed up on time and give a courtesy call 30 minutes beforehand. Christian and James were both very professional and knowledgeable! They both explained exactly what they were doing and why. No hiding the ball. If you are looking for furnace or ac help, do not hesitate to call them.
Kim S.
Place rating: 5 Reno, NV
Moved into a brand new Lennar home back in August this year and we didn’t test out heater on walk thru. Tried heater today for the first time and it didn’t kick on. I called Cavallero as they were the ones who installed the furnace. Person who answered phone, Tashina,(sorry if I misspelled ur name) and she was courteous and professional. Within a few minutes a technician contacted me. Just minutes later I had Ricardo at my door. Ricardo fixed the problem right away. Very courteous(he wore shoe covers — which is very nice because it’s a brand new home!) and he solved the problem in just a few minutes. Heater kicked on and works like a charm! Thank you Ricardo for providing great customer service! I was very pleased with Cavallero. :)
Lee E.
Place rating: 2 Carson City, NV
I had a ventilation problem that, although unusual, had a pretty well defined solution. They came out for a look, but took about 5 weeks to get back to me. When they finally returned for a second visit, they ignored my request for a quote on a particular type of system and instead insisted that changing the HVAC registers would do the job. Again, they promised to get back to me with a quote and never did. I went with another company and got good results.
Donna T.
Place rating: 5 Sun Valley, NV
I love these guys. This is the second time I’ve used them and they are great. They show up on time, they are friendly, they fixed the problem with my furnace and while there, they went ahead and serviced my whole unit including the air conditioner. James was the service man and I must say that I appreciated his knowledge in explaining things to me. My husband had just had surgery and I couldn’t go on the roof to set up my evaporative cooler for the summer. He had time to do that too. I couldn’t believe all he did in the short amount of time. He really saved the day for us. We are planning to have them come out once a year to service our units from now on.
Donna F.
Place rating: 5 Dayton, NV
Easy to get an appointment. Rheem was the man who serviced my furnace and he was professional and very polite. He worked quickly and took time to educate me to my furnace and clearly explained how it worked and what I can do to prolong the life of this very expensive machine. The cost of this service is reasonable and there are no hidden charges. I will always call them with any furnace needs I will have in the future.