Marraccini Plumbing Heating & Cooling

Top notch. Called for an appointment and they were out next day to fix our furnace. Would have them out again. Nice people. Knowledgeable staff…

I had 2 jobs with them, my water heater and A/​C installed. Kevin was great, very knowledgeable. I would highly recommend them to my friends.

My Air Conditioning went out in the middle of August. I called Marraccini and the receptionist was friendly. The service tech was fast and very friendly. The tech explained to me that to tell me what is wrong was going to cost $ 60. I agreed and I think that is fair.
The problem was a capacitor (start capacitor I think). I Googled this capacitor and it cost less than $ 15 dollars. My bill was almost $ 300! It only took the tech 5 minutes to replace this part so I paid WAY too much for parts and labor.
I would have been ok paying another $ 60 flat rate labor and even up to $ 30 for a $ 15 part but $ 300 was pure greed.

I get a «clog» between my washing machine and my septic tank. When the washing machine spins, there is water the flows out from a drain in front of my house. I called Marraccini and they sent someone out to snake the drain. The guy only had a 40 foot snake that was run by a power drill that would fit my 2 inch pipe. They guy worked hard and made a sincere effort to clean the drain, but when he was done, he told me that maybe I had roots in my sewer line or maybe I had a broken pipe and that I might need to have my concrete floors jack hammered up and the sewer line replaced. Also, when the washing machine ran, it would also had water flowing out of the pipe that my washing machine would drain into.
When we called Marraccini they were no help with the problem and repeated the information that I had been told previously.
It was a mess that I could not «just live with» and there was no way I could afford someone to jack hammer up my floors and replace the sewer line. I had no other problem with my sewer line, except the washing machine. I was stuck trying to solve the problem my self. After a number of different efforts, I was able to fix the problem. It took a $ 25 snake from Lowe’s that would make the corner where the pipe from washing machine to the sewer line. The snake had dog hair on the end and the water no longer ran out that pipe when I used the washing machine.
I then rented a larger snake from Louie’s Hardware in Fallon for $ 20 and snaked the drain from outside. I had a bunch of black stuff on the end.
Ta-​da! No more backup from the sewer when I ran the washing machine.
I paid Marraccini $ 300 to fix a problem, got the wrong answer, and fixed the problem myself, after a whole lot of messing around, for $ 45.

Marraccini has been our go-​to place for all plumbing needs for years and years and years. So who do you call when it is 9:00 Thanksgiving evening and the water is backing up in the kitchen sink and the detritus of our turkey dinner is congealing on the counter? We call our good friend Steve!
When we first moved to Yerington people told us not to call Marraccini’s because they were too expensive. «Call my cousin —- he can come over when he gets out on bail and will not charge much if you pay him cash.» OhhhKaaaay!
They are expensive, but they always do good work, come when they say they will (even at 9:00 on Thanksgiving) and follow-​up with any problems. They are professional and take the time to really explain the mysteries of plumbing and what we need to do to prevent them from coming back again.
While I am hoping we will never need to use them again, if we do have a plumbing malfunction, we will call them.

I had been in San Francisco with my husband who is about to deploy. I came home to the heat not working. I am 7 months pregnant so getting up in the crawl space to find out what is going on was not an option. I called Marraccini Plumbing Heating & Cooling. The receptionist was very nice. She told me it would cost $ 60 just for them to come to the house, and they could make it out the same day I called. I was expecting great service, until I got the bill. The service man was here for around 40 minutes, replaced a maybe $ 20 surface Ignitor and my final bill was about $ 250. I feel like we were ripped off. Around $ 170 in labor for less than an hour of work is outrageous.

This company Charges a flat rate for each job. I was charged $ 1212 to install a water heater.
, After I paid the bill and got over the sticker shock, I checked around and priced the parts and they ranged from $ 375-​$ 580 plus $ 40 for the 2gal pressure tank. Based on those figures and $ 100 for 2hr work he did, I felt that I was over charged $ 290-​$ 607
The installer was very professional friendly and addressed all my concerns and did exellent work and is welcome here anytime, but not the company he works for-​!!!
Therefore I’m giving one star for the company and 5 for the installer…
PS This was the Fernley office I Called