Spa Nails II

I would give this salon 0 stars if possible. I received a gel mani from an older gentleman this past Wednesday. It is now Monday and my gel has cracked and peeled off. That is 6 days, which is a generous timeframe. I called earlier today to inquire if they would fix them for me since I just got them done. They said to come in and they would take a look. The SAME gentleman took a look at my nails when I arrived and told me it was my fault and that he would CHARGE me! Crazy. I have had gel put on my nails for what seems like forever so this is not something new that I tried. I will NEVER be going back to this nail salon and do NOT recommend this salon to ANYONE. I highly recommend Oasis Nail Salon on 86^th. They would have fixed it for me, no problem. Clearly this salon needs a lesson in customer service!

If you are wanting an overall pleasant experience. Go elsewhere. I asked how much gel nails were he told me $ 24. I said ‘oh no thank you my salon is cheaper’ before I got the sentence out he said ‘no it’s not!!’ I said that it was and he informed me that my salon couldn’t be cheaper, they are the cheapest in Carmel! Well that is wonderful however WE Don’t LIVE IN CARMEL! We are visiting!!! Totally turned me off to this place.
Update. The owner came over from her other salon and tried to explain it all away and gave my daughter a free bottle of lotion. Super nice but not the way I like things handled.

Contrary to popular belief, this is NOT the Nails II that was originally located on Executive Drive, next to Kroger. When calling to make an appointment, my mom & I were led to believe it was the same salon in a new location. We were sadly mistaken!
My mother was cut twice, once on her toe and once on her finger (see photo). Our finger nails were only trimmed, barely filed and not buffed whatsoever. The pedicure was extremely brief and the extra $ 5 charged for removal of calluses did not fully remove my calluses on either foot.
As a resident of Las Vegas for the past 6 years, I always look forward to my mani/​pedi experiences when returning to Carmel, Indiana. My mother, sister and I have since discovered that the original Nails II on Executive Drive still exists under a new name. If you are looking for a fabulous mani/​pedi experience, I HIGHLY recommend visiting Michelle at the original Nails II, now named Polish Nail Salon off of Executive Drive. This salon, Spa Nails II is not worth the price, nor the time wasted on our afternoon together.

The WORST excuse of a pedicure I’ve ever had.
I could have done this crap at home with some sugar scrub and a nail file.
Don’t waste your money. There are plenty of others that actually do a thorough job and leave you satisfied.

Very pleased! Walked right in, had about the best pedicure in forever! Foot and leg massage was just enough pressure, hot water, super hot towel, and no bubbles. $ 28 for a pedicure, very fair!

I’ve been getting my nails done here regularly since they opened. In the past 6 months or so they’ve been adding unexpected charges to my bill ($ 10 – 15 extra for things like removal of gel polish). This is a huge surprise when you go to pay. They’ve also continuously harmed my nails. They leave acetone on your nails for 20 – 30 minutes to remove the gel polish (if you read about this on-​line it’s very bad for your nails– 10 min tops is suggested). They also use harsh files and the drill to remove gel polish which removes healthy layers of your nails. My nails literally hurt after manicures at Spa Nails II due to them damaging the healthy layers of my nails unnecessarily. I’ve tried to communicate this to numerous technicians and they have either dismissed my concerns or blamed it on the chemicals in the polishes. I’ve tried regular polish there to avoid some of these issues but it lasted one day! They seem to be much more concerned with quick service than healthy nails. After going every 2 – 3 weeks for years, I need to find a new salon.

Jenny is very professional. Salon is clean and in a great location. Great massage chairs.

Very disappointed! Terrible place! DONT GO THERE! The website looks nice but the place is terrible!
1) they don’t use disposable nail files! This is terrible and dangerous!!!
2) i have never had ingrown toenail but now i do!!! Thank you very much! The guy didn’t know how to cut it! It is all inflamed.
I hope i will be fine soon because if i need to go see a doctor they will have to pay for it.

The staff was quick, efficient, and friendly. For $ 30 you can get a gel manicure with no fuss and no appointment. I will recommend Spa Nails II to anyone!

Terrible! Don’t go here! My nails were poorly trimmed and not all of my previous gel manicure was removed before he tried to start applying a new polish. They soak your entire hand in remover to get the gel off– that left my hands and nails terribly dry and shriveled. Their nail polishes were very old and oily. Avoid this salon!

I made the large mistake of trying this place as it in a close proximity to my office and I was short on time.
Bottom line: rude staff, poor quality.
The man who did my nails, threw my hands around and rudely grabbed me the entire time. A few of the times, I did not understand his non-​verbal directions, to which he would glare, grunt, and then grab my hands and physically throw them where they need to go.
I have a high tolerance for grump, so I wouldn’t have minded this much if the finished product were worth it. It was not. My nails look like the nails of a child. There is no feminine shape to them; ripples are in the paint.
I can not wait for two weeks to pass, so I can go to my usual spot and get this horrible job redone.
AVOID AVOID AVOID

I’m torn on this review. This is a great location, with excellent hours and décor. My first visit was on a Saturday after tanning and just needed a quick gel manicure. The woman was so obnoxious. Her: Do you have lotion on your hands? Me: Yes. sorry did you need me to rinse them first? Her: No. Now I’m going to have to work twice as long. This is no good (or something to that tune). Ok. I’ve had nails every 3 wks for a year at least. In the winter I use lotion. Not gobs, or anything just regular lotion. I have no problem washing hands, etc. But what I don’t appreciate is you complaining about the time it takes to paint my nails when you didn’t ask me that to begin with. I’m not complaining and I’m paying???
With everyone around me enjoying themselves it seemed out of character.
Whatevs, maybe a bad day for her I’m here for the nails not chatting up. Nails turned out fine. Ok. so this is really convenient for me so I gave it another try. Not going to let one bad apple spoil this super convenient spot.
I had Joshua and he did a great job. Service was perfect and he worked quickly. Now, I’m smarter I schedule with him only. If I would have went with my first review I would have said 3 stars and no returning to same person. But with my second visit it was definitely 5 stars. If you have a great nail person you are loyal. If I hadn’t moved 30 mins away I would still be with my previous nail person. Nail quality was great and they have had no problem lasting the 3wks.

Open Monday, which is rare in Indy. This place is never crowded, and I usually just walk in and get a manicure or pedicure right away. Clean, quiet, great chairs, TV on the ‘The Cool TV’ channel usually, which I love. Precise work. very friendly.